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GUEST ROLE TRAINING

THE ACADEMY ROLEPLAY — NEW MODERATOR GUIDE

THE ACADEMY TRAINING TEAM

Last Updated: 4/20/2026

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IMPORTANT

Before You Begin

Confidentiality

This guide is strictly confidential and must not be shared, distributed, or disclosed to any individual who is not a current member of TARP staff. Unauthorized sharing of this material is prohibited.

Authority

Your leadership retains final authority over permissions and usage. Their directives supersede this guide.

Updates

Maintained by the Academy Staff Team. Report inaccuracies or suggestions to the team.

Please review all three items before proceeding with the training guide.

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Confidentiality Policy

What Is Confidential

Player report tickets and outcomes

Disciplinary actions and histories

Past or ongoing investigations

Bugs and exploits

Internal staff discussions

Your Responsibility

Never discuss confidential information outside staff channels

Report any breaches immediately to an Administrator or Senior Administrator

Failure to report known breaches may result in disciplinary action

Confidentiality is a fundamental requirement of holding a staff position.

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Confidentiality Policy

As staff members, we are entrusted with access to sensitive information regarding the server and its players that is not available to the general community. This includes, but is not limited to, player report tickets and their outcomes, disciplinary histories, bug reports, exploit submissions, and internal staff discussions. We are also exposed to conversations that may contain information capable of being used for power gaming or metagaming. Any information that is accessible to staff and not accessible to the general community must be treated as strictly confidential at all times.

It is strictly prohibited to discuss, disclose, reference, or imply any details related to the following outside of official staff channels:

  • Player report tickets
  • Disciplinary actions or histories
  • Past or ongoing investigations
  • Ticket outcomes
  • Bugs or exploits
  • Internal staff discussions

Violation of this policy is a serious breach of trust and professionalism and may result in disciplinary action.

If you see, hear, or become aware of any staff member sharing or discussing confidential information outside of approved staff spaces, it is your responsibility and duty to report this immediately to an Administrator or Senior Administrator. Failure to report known breaches may also result in disciplinary action.

Confidentiality is not optional. It is a fundamental requirement of holding a staff position.

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Confidentiality is a fundamental requirement of holding a staff position.

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What Is the Guest Role?

A moderation tool used by TARP staff to temporarily prevent members from entering the city when required.

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Manual Guest Role

Applied indefinitely. Remains until manually removed by staff.

Temporary Guest Role

Applied for a set duration. Removes automatically when time expires.

Logging

All Guest Roles are automatically logged in the #guest-role channel.

When to Use the Guest Role

Guest Roles may be applied in the following situations:

  • Unanswered tickets
  • Staff Discretion depending on the circumstances

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Guest Role Application Guide

Quick-glance reference for applying the correct Guest Role type and duration.

SCENARIO

DURATION

TYPE

Unanswered Ticket

Member has not responded to a ticket

Indefinite

Manual

36-Hour Suspension

Short-term disciplinary action

36h

Temporary

72-Hour Suspension

Moderate disciplinary action

72h

Temporary

5-Day Suspension

Extended disciplinary action

5d

Temporary

7-Day Suspension

Severe disciplinary action

7d

Temporary

Guest Roles may also be applied at staff discretion depending on circumstances.

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Applying a Manual Guest Role

Follow these three steps to manually assign the Guest role to a member.

1

Open Profile

Right-click or left-click the member to open their Discord profile.

2

Add Role

Click the + (Add Role) button on their profile.

3

Select Guest

guest

Guest

Manual Guest Roles remain active indefinitely — remember to remove them when no longer needed.

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2

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Applying a Temporary Guest Role

Use the /temprole add command to assign a time-limited Guest role

Type /temprole add

Enter /temp in the ticket chat and select /temprole add from the command menu.

Fill Fields

User: member name or Discord ID Duration: e.g. 36h 5d 30m Role: select Guest

Submit

Press Enter to submit. The role will auto-remove when the timer expires.

Verify & Log

Confirm Guest appears on the member's profile. Post in the channel: Discord name, Discord ID, and Guest duration.

TEMPORARY ROLES AUTO-EXPIRE — NO MANUAL REMOVAL NEEDED

Once you have added the guest role please insert a template into the same channel similar to the following:

Discord name: wiedaker

Discord ID: 262988242733891585

Guest: 1hr

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How to Remove a Guest Role

Command Method

1

Type /temp and select /temprole remove

2

Select the user or enter their Discord ID

3

Type guest and select @guest

4

Submit and verify removal on their profile

Manual Method

1

Open the member's Discord profile

2

Click View All Roles

3

Find Guest in the role list

4

Click the ✕ to remove it

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Always verify removal by checking the member's profile.

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Quick Reference

Key takeaways from the Guest Role Training guide.

01

All information in this guide is strictly confidential.

02

Manual Guest Roles stay until removed. Temporary ones auto-expire.

03

Always verify the Guest role on the member's profile after applying or removing.

04

Log every Guest Role action in #guest-role.

05

Report any confidentiality breaches to an Administrator immediately.

THE ACADEMY ROLEPLAY

Guest Role Training — New Moderator Guide