Hello Everyone !!!

HOSPITAL MANAGEMENT SYSTEM (H.M.S.)

Presentation

The Research Work And Written Stuff Done By the :-

• Mihir
• Dona
• Animesh
• Rahul
• Shubham

• Shreeju
• Akshay
• Chandrasai
• Anusaranya
• Aromal
• Amirthavarshini

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2

OBJECTIVES

• This system provides the idea to the management about present condition and also supports management decision making system.
• The objective of our system is to eliminate the chances of error that will occur in manually handling the system.
• This system will minimize the paper work and reduces the work time and complexity of the user.
• By using this system the data will be stored in organized manner.

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3

Advantages

• The system automates the manual procedure of managing hospital activities. Doctors can view their patients’ treatment records and details easily.
• With the help of this system admin can easily see bed availability and immediately allot it whenever any patient arrives without manually looking for bed availability.
• It even generates an instant bill thus eliminates the need of maintaining paper records for patient stay for each day.

• Requires large database.
• The admin has to manually keep updating the information by entering the details in the system.

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Disadvantages

NEED FOR PROPOSED SYSTEM

• Previously the management work was done manually.
• It was a tedious job and also time consuming.
• Therefore it was need to develop a computerized system which will reduce the job complexity, improve efficiency and should be economically feasible

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GOALS

• To increase the effectiveness of the management.
• Generation of the report should be easy, up to date and flawless.
• Reduce human errors and easy maintenance of the database.

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StakeHolders Discused

• Doctors/Lab experts
• Medical / Non-Medical Staff
• HR
• Receptionist
• Insurance Agent/ company
• Finance Management
• Inventory Management
• Pharmacist
• Patients/Visitors

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• Organ / Blood Bank
• Interns
• PR A.K.A Public Relation
• Board Of Directors
• External Organisation
• Admin
• Maintenance /Disaster Staff
• Food Service

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Doctors / labs

DOCTORS:-

• SCHEDULING { There will be main doctor who will have keep schedule of other doctors / assistants }
• ADDING NEW DOCTORS {There will be a section opened when there is hiring of new doctors}
• DOCTORS WHICH ARE PRESENT WILL HAVE ACCESS TO PATIENT INFORMATION
• DOCTORS CAN EDIT THOSE DETAILS OR ADD NEW DETAILS

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LABS :-

• SIMILAR POINTS AS OF DOCTORS
• EXCEPT THEY DON’T GET ACCESS TO PATIENTS DETAILS
• BUT THEY WILL BE HAVING SEPARATE LIST OF TEST EQUIPMENTS AND ALSO EDIT THOSE LIST

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Medical Staff

• Enter or Edit personal details

They can enter or edit their details that they provide to the hospital management.

• Edit patient medical details

They can edit the medical status of the patients including the basic checkups that are done in timely basis.

• Drug Management

They have to maintain the records of drugs used for the patients.

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Non-Medical Staff

• Staff Details

Can Enter or Edit staff details .

• Duty Allotment

Each staff member will be allotted with different duties

• Daily Work Records

They have to maintain the records of daily work done.

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HR

• A Hospital is a microcosmic community that operates like a small city, presenting the same issues with a stronger dynamic due to the human interaction factor.
• HR Management plays a vital role in the Health car workplace in ensuring the delivery of health care services and facilitating optimal patient outcomes.

Examples of specific HR Management Functions Include:

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• Hiring
• Physician and Nurse Recruitment
• Employee orientation
• Training and performance monitoring
• Counselling
• Claims Handling etc etc.

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Receptionist

• Creating Records And Updating Bills Of All Patients.
• To Check the Availability Of Doctors And Other Staffs.
• Transferring calls, Handling queries and complaints via phone, mail, etc.
• Scheduling appointments and room availabilities for patients.
• Assist in ordering, receiving and stocking of office supplies

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Insurance Agent/ company�

• Insurance module can record patients insurance details.
• It includes the policy number,the insurance comapany,information about their policies.
• Integration with heath insurances services improves the experiences of the patient and brings benefits to the institution.
• It helps both the patient and hospital to handle many aspects of the insurance process successfully.

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Finance Management

• Financial managers evaluate the organizations’ effectiveness and overall financial health
• When a Hospital has strong and organized financial management plans, they're able to provide efficient healthcare to all their patients.
• The management has the ability to monitor different financial operations including expenses, profits, and losses, paying bills and taxes, in and outpatient billing.
• The financial awareness helps to analyze business prospects quite clear and move in the right direction.

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Inventory Management

• Inventory Management has a vital role in the Healthcare Industry, especially when people’s lives are at stake.
• The Inventory Management Software lets you know the detail information on medicines batches & stock. It is also very useful in maintaining the doctor’s equipment. 
• With the help of software, any hospital or medical store can keep precise and updated stock records.
• Especially for pharmaceuticals and surgical equipment. It is one of the most significant jobs for any hospital organization.
• When it keeps tracking your assets efficiently then there is no fear of theft and stolen assets It also informs you about the condition of the surgical equipment for its maintenance.  

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Pharmacist:�

• Checks availability of medicines
• checking expires of medicines
• keeping medicine supplier information
• ensuring that the medicines prescribed to patients are suitable
• advising patients about medicines
• ensuring that the supply of medicines is within the law

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Patients/Visitors

• The new users should complete his Registration. Username and password will be assigned.
• Patient can requests or reserve his appointment in prior.
• Patient can access and maintain personal Health Records.
• Patient can view different test charges in prior or in advance.
• Reports can be viewed online.
• Visitor's are allowed to visit the patient.
• Visitor's need to observe the visiting time for the area they are visiting.

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Board Of Directors /CEO

• Ensuring a formal and transparent nomination process for directors.
• Monitoring the effectiveness of the governance practices under which the company operates and propose changes where needed
• Monitoring the implementation and overall development of the corporate business strategy and corporate performance
• Ensuring the integrity of the company’s accounting and financial reporting systems, including the independent audit.
• Ensuring that appropriate systems of internal control are in place, in particular, systems for monitoring risk, financial and accounting control, and compliance with laws and regulation.

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PR A.K.A Public Relation

• Manages NUMBER OF COMPLAINTS RECEIVED - Less the number of complaints received , better is the Public Relations.
• Patient Satisfaction Survey - A survey questionnaire with options is provide to the patients.
• Manages Media Relations: Working with mass media in seeking publicity or responding to their interests in the hospital.
• Publicity: Disseminating planned messages through selected media to sponsor the hospital

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Organ ,Blood Donation Bank

• Blood bank is an institute from where blood is, stored entirely or as its components (plasma, blood cells and platelets) which is then transfused to the needy patients suffering with deficiency of blood or blood components.
• Organ Banks are banks which recover, process, storage and distributing an organ as well as body tissue and bone for transplantation.

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External Organisation

• Government
• NGOs
• Health Inspectors From WHO

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Interns

• They can access the database which are categorized By disease (not by patients' profile)
• These Database Helps them to educate themselves by reviewing clinical cases of a given disease, also can use for referencing a patients case with similar cases.
• Have Access To Patients Records.
• Can View their remarks given by the doctors they are under supervision.

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Admin

• Managing the client care/patient care experience
• Managing health informatics, including recordkeeping
• Overseeing the financial health of the department or organization
• Managing human capital, including policies for hiring, performance reviews, staff schedules, etc.

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Project Timeline

• Planning => 10 Days
• Analysis => 15 Days
• UI / UX Design => 25 Days
• Coding => 90 Days
• Testing => 25 Days
• Implementation => 15 Days
• Total Days => 180 Days i.e. 6 Months

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25

Grey bar shows actual timing

Modules and Units

Registration Module:

1. Allows the employee to register only if the employee no /Registration no. is valid(All employees and external organization)
2. User sets username and password.
3. Set security key.
4. Validation of all credentials
5. User will be added to the database.

Login Module

1. User can login using the registered username and password.
2. Validation of the credentials.
3. If the user enters invalid username or password more than a defined number of times simultaneously then that account will be locked .
4. The account can be unlocked only by the admin
5. Automatic expiring of user passwords in specific time intervals.
6. Change of password can be performed by the user with security key.

Appointment module:

1. Description
2. Appointment
3. Appointment fields
4. Appointment status
5. Creating and Updating appointments
6. Scheduled reminders
7. OSGI Service API(if needed)Configuration

Profile Module:

1. Details about person(I'd proof)
2. Registration of patient and doctors
3. Records of patients and doctors
4. Updating profile
5. Altering Personal info.

Pharmacy Management Module:

1. Ordering Medicines
2. Checking if the product is safe
3. Notifying before Expiry date
4. Locking all medicine if they are expired
5. Disposing waste

Salary module:

1. Notification for Salary date
2. Providing Salary on date through transferring money in their account
3. Decrementing Salary in case of Fine
4. Incrementing salary as bonus
5. Rewarding employee
6. Cancelling transaction

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External Source Management Module:

1)Registration for Guest Users and External Organizations

2)View Doctors and Patients Details

3)Rating and Feedback Unit

4)Show Providing Services Unit

5)Donation Unit

Canteen Module

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1. Checks the availability of food item
2. Refilling the stock
3. Prepare menu
4. Take orders
5. Cancel order
6. Giving Fine
7. Bill payment

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Loan Module:

1. Loan payment
2. Long term or short term loan
3. Penalty
4. Check Balance

Insurance module:

1. Insurance cancellation
2. Insurance expired
3. Insurance details / information
4. Automatic reminders

Hospital services Module:

1)login

2)Check doctor availability

3)Allotting the room for emergency patient

4)maintaining record of patient

5)Ward bed availability

6)view personal detail(staff)

7) Ambulance service

8) Ward Cleanliness

9)Stock refill

10) Query/FAQ section

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Report Management Module�

1)Maintaining records (Medical staff, database, admin,Receptionist,)

2)To check daily records of patients (medical, database, Receptionist)

3)View medical reports of patients(Doctors)

4)View old records of patients(Interns, External Organization)

5)Sending reports to patients via apps(Patient, Doctors)

6)View Doctor records(External Organization)

7)Add, update and retrieval of reports(Lab expert)

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On demand/Request Modules�

1)Check details of extra services provided (Medical staff)

2) Availability of rooms(Medical staff)

3)Booking Medicines from Inventory management (Medical staff)

4)Order Stocks, order confirmation(Caterer, DB, Dealer)

5)Providing Insurance, money(Finance company)

6) Contacting healthcare providers for medication related issues(Pharmacist/Super User)

7)Checks availability of medicines(Pharmacist)

8)Lookout for suitable blood/organ donors(Blood/organ donation)

9)Serving the staff needs(HR)

10)Order/request medicines through app(patients)

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HOSPITAL ARRANGEMENT MODULE:�

1) Placing meetings

2) Organizing events

3) Placing medical camps

4) Arranging appointment with other companies

5) Handling resources of hospital

SECURITY MANAGEMENT MODULE:�

1) The Information Security

2) System Vulnerability and Abuse

3) Security Threats (Malicious Software, Hacking etc.) and counter measure.

4) Definition of Cyber Crime and Types.

5) Antivirus

6) Firewalls

7) Anti-Spyware

8) Security Audit

9) Discussion on Overview of IT-ACT 2000.

Feedback Management Module:

1. Feedback on Doctor Service (Patient, External Organization)
2. Hospital Feedback form (Patient, Visitor, External Organization)
3. Rating on hospital services (5 stars) (Everyone)
4. Rating on Software Quality (5 stars) (All app users)
5. View Submitted Feedback form (Admin, Doctor, staff)
6. External Survey (Everyone)

Operation Module:

1. View Patient Report
2. Patient Medical history(Doctor, Nurse)
3. Book Appointment(Patient, Doctor)
4. Check Availability of Room and Doctor (Receptionist, Nurse)
5. Check Operation Equipment (medical staff)
6. Check Blood availability (Nurse, medical staff)
7. Virtual reality (Doctor)
8. Online meet for external surgeon (Doctor)
9. Update on Doctor profile
10. Update on Patient profile(Doctor)
11. Medicines Prescription (Doctor, Nurse, patient, Pharmacy)

Equipment Management Module:

1. Equipment Details (Maintenance staff, Equipment Dealers)
2. Reminder for Routine Checkup of device (Maintenance staff)
3. Request for Equipment Repairs (Maintenance staff)
4. Paying for Equipment (Finance staff)
5. Update new Equipment in market (Inventory staff)
6. Payment History (Finance staff, Maintenance staff, Equipment Dealer)

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Bill Module

1. Patient bill
2. Insurance/Mediclaim
3. Pharma bill
4. Exchange of records on time with reception
5. NGO
6. Social service by hospital (free surgery / medical camps)
7. On time exchange of information with admin and finance
8. Sponsorship
9. Instalment
10. Concession

Research Module:

1. Drug research and development
2. Getting license
3. Proper measure during extraordinary occurrences
4. Passing out information
5. Vaccine research and development
6. Updating records
7. Alerting World

Waste Management Module

1. Waste identification using color code
2. Separation of waste
3. Waste treatment and disposal
4. Details of the waste (nurse, pharmacy)
5. Idea about Waste minimization
6. Supervision and monitoring on waste management

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Management Module:

1. Allocation of Doctors to patient(receptionist)
2. Allocation of Date and Time of Surgery (Doctor, Receptionist)
3. Managing Time Table (Admin, hr)
4. Maintaining Employees Attendance (Admin)
5. Providing Rules and Regulation (Admin)
6. To check if the rules are followed properly (Admin)
7. To manage Events in the hospital (Pr, Admin)
8. To manage old details of hospital
9. To manage old patients record
10. To bring back the hospital to same position after any disaster happened

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Campaign Module:

1)Participation in Campaign Unit

2)Internship and Trainings Unit

3)Ongoing Campaigns Unit

4)Completed Campaigns with Feedbacks and Ratings Unit

5)Scheduled Campaigns Unit

Modules

Modules for Doctor

1. Login
2. Appointment
3. Diet Prescription
4. Med prescription
5. Salary
6. Personal info
7. View patient details
8. View medical reports

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Modules for Patients

1. Registration
2. Bill payment
3. Appointment cancellations
4. Receiving Medical test Reports
5. Feedback
6. Apply for insurance

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Modules for Receptionist

1. Login
2. Salary
3. Registration
4. Reports
5. Confirming appointment
6. Medicines

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Modules for Medical staff

1. Login
2. Patients Details
3. Update/Track the health of the patients
4. Sending the patients details to the doctor
5. Giving the Feedback of the patients to the doctor
6. View the salary

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Modules for Non-Medical staff

1. Log in
2. Salary
3. Updates Medical equipment
4. Stock

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Modules for HR

1) Performance management

2) Leave management

3)Salary, loan management

4) Recruitment

5)Administration

6) Project tracking

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Modules for Blood/Organ donation

1) Physical examination

2)Donor/organ registration

3)Validation

4) Monitoring

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Modules for Food service

1. Login

2. Personal info

3.salary

4.view patient diet prescription

5.stock

6.purchase

7.Menu

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Modules for Lab Expert

1.Login

2.Personal info

3.Salary

4.View patient details

5.Add medical reports

6.View test prescription

7.Appointment

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Modules for Public Relation

1. Community relations
2. Employee relations
3. Public affairs
4. Manages social media
5. Crisis management

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Modules for External Organization

1. Login

2. View Patients details

3. Feedback on Progress of health care

4. View Doctors details

5. Remark on Doctor

6. Rating services

7. Providing services

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Modules for Finance Manager

1. View Patients Bill details

2. Patients Bill payment

3. Concession in Bill

4. Contact with bank

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Modules for BOD

1.Login

2.Modification of records

3.Arranging meetings

4.Payment

5.Opportunities for new talent

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Modules for Public Relation

1. Community relations
2. Employee relations
3. Public affairs
4. Manages social media
5. Crisis management

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Modules for Disaster Management

1. login

2. drill records

3. hospital insurance records

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Databases

Report Management

On Demand/Request

Registration : Patient

Employee

External Organization

Salary:

Pharmacy

External source:

Donation Unit:

Campaign:

Loan Management:

Equipment

Equipment

Feedback/Rating

Hospital Arrangement

Security Management:

Operation Management Module

Operation Management

Forms

Click Here to view Forms��https://docs.google.com/spreadsheets/d/1Slv0nrdJgOmjSIpdpvXI-3QkJlY0vecjxd8NJwm2fj0/edit?usp=sharing

Report Form

88

Event Table

Board Of directors

90

Medical / Non Medical Staff

91

Medical / Non Medical Staff

92

93

94

Doctors/ lab expert

95

96