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ESTEEM: Measuring Socio-emotional Skills

Clara Delavallade

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www.poverty-action.org/socio-emotional-skills

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Which skills matter for economic empowerment?�TOC: Skills key to goal achievement, but they depend on the goal

Developing Preferences,

Setting “Achievable” Internalized Goals

Emotional awareness

Self awareness

Listening

Empathy

Action Planning

Personal Initiative

Problem Solving

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Taking Action

Self Control

Emotional Regulation

Perseverance

Expressiveness

Negotiation

Interpersonal Relatedness

Influence

Collaboration

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Key Behaviors for Economic Empowerment

Developing Networks/ Obtaining support

Overcoming obstacles, binding constraints, social norms

Finding and utilizing opportunities/solutions: jobs/business/programs

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Limitations of Existing Measures

How ESTEEM Responds

LMIC-Specific Challenges

    • Literacy, translation, scale usage, offline formats
    • Western bias in objective tasks (Laajaj et al., 2019; Dinarte-Diaz & Egana-DelSol, 2022)

Cultural Sensitivity

    • Designed for low-literacy contexts.
    • Adaptable; piloted and validated in Nigeria, Tanzania, Côte d’Ivoire, Rwanda, DRC

Scalability

    • Modular, flexible for multi-topic surveys or standalone use

Bias in Self-Reports (cf. STEP):

    • Acquiescence, reference effects, recall bias, social desirability
    • SRs may reflect perceptions more than skill levels
    • Can measure traits rather than skills
    • Beyond SRs: behavioral measures
    • Evidence-Based: Developed through psychometric review, FGDs, and interdisciplinary research
    • Policy Relevance: Provides disaggregated data to inform targeting, program design, and cross-country benchmarking

Why ESTEEM? Addressing Measurement Challenges in LMICs

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Countries -

Introducing ESTEEM

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Intrapersonal

Interpersonal

Awareness

Emotional Awareness

Self Awareness

Listening

Empathy

Management

Emotional Regulation

Self Control

Personal Initiative

Perseverance

Problem Solving

Expressiveness

Interpersonal Relatedness

Influence

Negotiation

Collaboration

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Development

  • Lit on Employment & Gender Differences
  • Map to other Frameworks
  • Focus Group Discussions
  • Spanning Range of SES

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Self Report Scale (Empathy: Cognitive & Affective)

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Example Measures

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Situational Judgement Tests (Emotional Regulation)

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Tasks: Counting triangles, CPTX, Listening comprehension/behaviors, SJT-embedded tasks

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Measure Development�Iterative Psychometric Analysis�

Psychometrics in each context

Content Validity

Focus Groups/ Interviews w. Entrepreneurs

    • Which skills
    • Which behaviors
    • Critical incident sourcing

Cognitive Interviews

    • Assess understanding

Intensive Translations

    • Translation ratings, Linguistic Feedback, Glossary

Review from Subject Matter Experts

    • Psychologists, SES Curricula, Education Assessment, Field Coordinators

Key Learnings

  • Importance of each content validity step
  • Tasks often time consuming and focus on sub-skill
  • 2 skills had 2 dimensions: Listening & Relatedness
  • Behaviors depend on spheres -> scenario-development was key
  • Method differentiates factors more than skill
  • Reversed items could not be included on the same scale

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Key take-aways from validation papers

  • Which measure:
    • Behavioral measures outperform self-reports in predicting labor market outcomes
    • Self-reported measures better predict mental health outcomes

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  • Which skills? Relationship management is only consistent predictor of income: Collaboration, negotiation, influence and empathy are the strongest predictors of income across multiple countries.

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  • Mixed results on gender: For women, SES are a better predictor of income if norms are less restrictive. Seems like a promising avenue for further research.

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  • Implications
    • Curricula and measures need to consider relationship management skills, which is often not included
    • In development process, we learned about how skill “levels” depend on the “sphere” of usage
    • Is it levels of skills that matter, how much you value them, or whether others value you having them?

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Pillar 3: RCTs testing various SES trainings�1. BRAC Tanzania IE�Sample: 4800 NEET Youth

40 urban & peri-urban communities in Tanzania (Dar es Salam, Dodoma & Iringa)

2400 men & 2400 women (60 men & 60 women per street) aged 16-27

Not in full-time salaried employment, education or training

T1: Awareness training

27 hours

T2: Management training

27 hours

T3: Awareness and management training

54 hours

Control

Baseline, Follow-up 3 and 12 months after intervention: May 2021-Oct 2022

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Baseline Results

  • Female disadvantage in widely used self-reported SES measures, which disappears with behavioral measures.
  • Gender differences in self-reports are strongly correlated with social desirability and internalized gender norms.
  • There is a larger gap between self-reported and behavioral measures among men, also more strongly correlated with SD and regressive gender beliefs on women’s ability to problem-solve among men.
  • Suggests that men over-report their skills more than women underestimate theirs.

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Preliminary IE Results

  • Limited impacts on behavioral measures of SES but significantly positive impacts on most self-reported measures at ML, which are not sustained after one year.
  • Significantly positive impact on employment and income only for men seeking jobs at baseline.
  • No significant difference between the types of SES training (awareness, management, or both)
  • These results suggest that providing SES training alone may not be sufficient to improve young women’s employability and income.

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BRAC Tanzania IE�Sample: 4800 NEET Youth

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2. Nigeria APPEALS IE: Intrapersonal v. Interpersonal skills

Sample: APPEALS (Agri-business training + grant) beneficiaries

Design: 4 days interpersonal v. 4 days intra+inter v. Control

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Preliminary Results from follow-up 2.5 years after intervention:

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    • Different impacts of SES trainings for men and women
      • Women specialize in one business, hire more female workers, and increase profits by 50%+, but see no change in decision-making or empowerment.
      • Men diversify income sources, increase household income, and reduce spending on temptation goods.

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      • Male employers hire fewer women, female employers hire more, redistributing female workers but reinforcing occupational segregation.

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    • Gendered skill development reinforces social norms
      • Women gain interpersonal (communal) skills (e.g., collaboration, empathy).
      • Men develop intrapersonal (agentic) skills (e.g., decision-making, problem-solving).
      • SRs increase for women, only where gender norms less restrictive

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    • Policy implications
      • Tailored training: Interpersonal skills benefit women most; combined training is more effective for men.
      • SES trainings improve skills and business outcomes, especially for women, but do not help them deviate from norms.

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Lessons and next steps

Lessons learnt:

  • Importance of interpersonal skills (relationship management) for women’s labor market outcomes
  • Importance of going beyond self-reports 🡪 behavioral measures less subject to biases
  • Self-reports matter too
      • if interested in wellbeing/mental health outcomes
      • Proxy for perception of skills/self-confidence, a predictor of econ outcomes too

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ESTEEM measure applications:

  • Measuring impact of SES or other interventions on SES
  • Initial assessment of SES, to inform intervention scoping:
    • To highlight skills to focus on
    • To capture potential heterogeneity along dimensions such as gender, age, initial goals, etc…

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Next steps:

    • Dissemination: GIL research uptake (incl. webinars) + JPAL-IPA research agenda
    • Digitizing SES measures and incorporating them into SkillCraft platform
    • Designing short version
    • Adapting and testing in other contexts
    • Which skills to signal to employers?
    • Examining returns to SES when relaxing gender norms (Nigeria for Women)

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Website: www.poverty-action.org/ses

Thank you!