Mails

• Premium
• Domestic
• International

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• Speed Post
• Business Parcel
• Logistics Post

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• Letter
• Book Packet
• Registered Newspaper
• Parcel

• Letter
• EMS Speed Post
• Air Parcel
• International Tracked Packets

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Mails-Premium-Speed Post-Domestic

Overview:

Speed Post, the market leader in the domestic express industry, provides express and time-bound delivery of letters and parcels weighing up to 35 kg in India. It is an affordable service and delivers across the country @ INR 15.00 for consignments up to 50 grams. Speed Post has by far the widest network delivering to every​ address in the country​.

Features: 

• Insurance

Insurance of consignments upto INR 1.00 lakh

• 24 hours booking facility

Available in selected offices  in major cities

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Mails-Premium-Speed Post-Domestic

Overview:

• Internet-based Track and Trace system

Online track and trace service to track your consignments from booking to delivery

• Delivery information on SMS

Receive SMS on your registered mobile number when your consignment is received at the delivery post office and a confirmation SMS upon delivery.

• Free pick-up

Corporate and bulk customers may avail free collection from their premises through on-call or regular collection service.

• Book Now Pay Later

No upfront payment required. Corporate and contract customers may avail credit facility

• Volume based discounts

Huge discounts for corporate and other regular customers.

• Cash on Delivery

Cash on delivery service for e commerce and online sellers.

• Compensation

Delay - Speed Post charges.�Loss of article, pilferage or damage - Double the Speed Post charges or INR. 1000 whichever is less.​

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Mails-Premium-Speed Post-Domestic

Tariff Structure:

Tariff structure of Speed Post:-

Mails-Premium-Speed Post-Domestic

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Discount Structure:

Discount for walk in customers:

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* Applicable with the same sender’s address, irrespective of number of bookings in a day ​. ​

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Mails-Premium-Speed Post-Domestic

Transit Norms Between Cities:

Service Standards for Delivery of Speed Post (From Booking To Delivery):

For All Categories of Mail the Delivery in Branch Offices will take one additional Day​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

​ Local shall mean:​�​ a. Articles booked and to be delivered within identified PIN codes-for Metro Cities.

 b. Articles booked and to be delivered within Municipality limit-for cities other than Metro cities.

 c. Articles booked and to be delivered within the same PIN code delivery jurisdiction- for Small Towns (Kasbas) or Mufussil areas having no defined town delivery area.

Mails-Premium-Speed Post-International

Product Feautres

International Speed Post (EMS), the premium and time bound international postal service for documents and merchandise. ​

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Booking  ​

International Speed Post articles can be booked in almost all the Departmental Post offices across the country. In metro and other major cities, International Speed Post articles can be booked till late in the evening.  ​

Internet based Track & Trace System 

India Post provides online Track & Trace facility for International Speed Post.  ​

�Weight Restrictions 

The general maximum weight for International Speed Post (EMS) is 35kg. Some countries have lower weight restrictions. The size of a postal article for International speed Post service shall not exceed 1.5 meter for any one dimension and 3 meters for the sum of the length and the greatest circumference measured in a direction other than the length.  ​

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Mails-Premium-Speed Post-International

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Delivery Standards

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International Speed Post - Delivery Standards : 

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All International Speed Post (EMS) articles are subject to customs examination. Period for customs examination/ detention is not included in the service standards.

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Mails-Premium-Speed Post-International

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Prohibited Articles:

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The following items are not accepted under International Speed Post:

• ​Anything which is sent in contravention of any enactment for the time being in force.
• Any indecent or obscene printing, painting, photograph, lithograph, engraving, book or card, or any other indecent or obscene articles.
• ​​Any letter, postcard, newspaper, packet or parcel having on it or on the cover thereof, any words, marks or design of an indecent, obscene, seditious, scurrilous threatening, or grossly offensive nature.
• ​Any explosive, inflammable, dangerous, filthy, noxious or deleterious substance.
• ​Any Living creatures or other thing which is either noxious or likely to injure postal article in course of transmission by post or any officer
• ​Tickets proposal or advertisement or any other matter relating to a lottery except to the lottery organized or authorized by Government.

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Mails-Premium-Speed Post-Business Solutions

Book Now Pay Later(BNPL):-

Overview of Book Now Pay Later (BNPL Scheme): ​

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• Bulk customer is eligible for credit facility provided he enters in to an agreement with the Department. Bulk customer is defined as anyone who provides Rs. 10,000 worth of speed post business in calendar month at a Speed Post booking office.​
• The bulk customer choosing to avail credit facility will apply to designated authority in the prescribed format. The bulk customer will have to enter into an agreement with the designated authority. On getting approval, the customer shall have to produce Bank Guarantee. The contract will be applicable for a period of one year and approving authority shall renew the contract on an annual basis. The BNPL bill will be prepared on a monthly basis (Calendar month) by the office of posting. The bill will be raised by 7th day of following month (bill date). The bulk customer shall pay the bill amount in full on or before last day of the month in which bill is raised(due date).
• In case the customer fails to make the payment by the due date, penalty at the rate of 12% per annum on the amount of the bill amount shall be imposed from the bill date. In case, the bulk customer chooses not to avail the credit facility and to make full payment at the time of Speed Post articles, he/she will be eligible for discount of the speed post business provided by him in a calendar month is Rs 50,000 and above or more.​​

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Mails-Premium-Speed Post-Business Solutions

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Cash on Delivery Option:

In order to meet the requirement of bulk customers for collection of amount for costlier goods, Cash on Delivery facility is available which provides collection of amount up to Rs. 50,000/- at the time of delivery of consignments.

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Why Use COD Facility ?

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• Fast, Safe and economical solution of collection of amount of goods at the time of its delivery and its remittance to sender.​�
• Insurance of Cash on Delivery articles shall not be compulsory irrespective of amount of recovery from addressee.�
• Amount, recovered from addressee on delivery of such article by post, shall be remitted to the sender  through ePayment.�
• Address Specific delivery i.e article can be delivered to any person at the address on realization of  requisite amount.

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Mails-Premium-Speed Post-Business Solutions

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Cash on Delivery Option:

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Conditions for Availing COD facility:

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• Customer is a contractual customer and has agreement with the Department for transmission Cash on Delivery articles.�
• Amount specified for recovery from addressee in the case of any such postal article shall not exceed fifty thousand rupees (Rs. 50,000/-) and shall not include a fraction of rupee.�
• Such articles do not contain coupons, tickets, certificates or introductions designed for the sale of goods on what is known as the Snowball System .�
• In addition to postage, insurance fee wherever applicable, the sender of the postal article intended to be transmitted by post as Cash on Delivery article shall be required to pay the following additional fee on delivery of such postal article:

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Mails-Premium-Speed Post-Business Solutions

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Cash on Delivery Option:

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Additional Fee Charged for Availing COD facility

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*The above fee shall be exclusive of taxes and the taxes, if applicable, have to be paid extra as notified by the Central Government from time to time.        

Mails-Premium-Speed Post-Business Solutions

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Cash on Delivery Option:

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Open a Speed Post Account

For corporate customers and regular users, Speed Post provides customized solutions for your needs such as pick-up from the premises, convenient monthly billings, centralized billing under a single national account, account management, corporate tracking facilities, volume discounts etc.

�Contact Us :��For further details and business requirements, contact your Chief Postmaster General.​�For PAN India services and other business matters, get in touch with �General Manager�Business Development & Marketing Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-2309 6040/ 23096028. �Toll free No. : 1800-11-8282

Mails-Premium-Speed Post-Business Solutions

Cash on Delivery Option:

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Discount for Corporate Customers

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• 1% additional discount for contractual customers who either avail advance deposit facility or make payment at the time of booking. In case monthly revenue is more than Rs. 25 lac, the additional discount will be 2%.�• The additional discount would be offered provided the booking data is made available by the customer in electronic format. In case booking data is received only as a hard copy, the discount would be reduced by half.

Mails-Premium-Business Parcel

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Overview:

Business Parcel is a premium surface service to suit the requirements of business customers for an economical and reliable distribution solution.​�Features​​:

Network�Business Parcel is available throughout the country.

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Weight and Dimensions

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Postage or tariff for the parcel shall be determined with the reference to weight i.e. gross weight or volumetric weight whichever is more.

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Internet-based Track and Trace system�Online track and trace service to track your consignments from booking to delivery

Mails-Premium-Business Parcel

Overview:-

Delivery�Business Parcel consignments are delivered at your doorstep.��Pick up�Customers are provided pick-up facility from their premises.��Insurance�No compulsory coverage of insurance is necessary for Business Parcel consignments.��Volume discount�Attractive volume discounts available.��Cash on Delivery�Bulk customers, especially e-commerce players can avail of cash on delivery facility for up-to INR 50,000.

Mails-Premium-Business Parcel

Overview:-

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Contact us:

“Contact details of the office of the Chief Post Master General for business and further information​”��For National Account facility, please contact:�General Manager Parcel & Logistics�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg�New Delhi - 110001�​Tel: 91-11-23096057, 23036635�Toll free No: 1800-11-8282 ​​

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Mails-Premium-Business Parcel

Tariff:-

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* Provided it is not covered under within state or neighboring state.�* Tariff exclusive of taxes as notified by the Central Government.

Mails-Premium-Business Parcel

Transit Norms:-

Service Standards for Delivery of Business Parcel (From Booking To Delivery)

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For All Categories of Mail the Delivery in Branch Offices will take one additional Day.��* Local shall mean:�a. Articles booked and to be delivered within identified PIN codes-for Metro Cities.�b. Articles booked and to be delivered within Municipality limit-for cities other than Metro cities.�c. Articles booked and to be delivered within the same PIN code delivery jurisdiction- for Small Towns (Kasbas) or Mofussil areas having no defined town delivery area

Mails-Premium-Logistics Post

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Logistics Post provides business customers a cost-effective and efficient solution, which manages the entire value chain from collection to storage to transmission to distribution across the country.

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Features��FTL and LTL services�Customers can send their consignments either in full truck load (FTL) or Less than a Truck Load (LTL), one parcel or multi-parcels, based on their requirements. It is flexible and convenient. Logistics Post uses a special network for carrying and delivering packages and consignments across the nation. It moves the shipments by road, rail and air and ensures safe and timely delivery.�

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Logistics Post Centres�Exclusive Logistics Post Centres have been established across the country to service your transmission and distribution needs​.�To find a centre near you Contact the office of the Chief Post Master General.

Mails-Premium-Logistics Post

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Multi-modal transport�Consignments are transmitted by road, rail or air depending upon the requirements of the customer.��Warehousing services�Warehousing options for storage of consignments prior to dispatch/ delivery) available for customers.��Fulfilment services�Order processing and order management solutions also available that takes a "whole of business" approach. Logistics Post will make the entire Logistics operations smooth by providing ‘pick and pack’ facilities based on specific requirements of the customers. Each consignment will be packed with the specific goods, as desired by the customer.�

Reverse Logistics�Return services available under Logistics Post.

Mails-Premium-Logistics Post

Contact us:�

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�For further details, please contact your nearest Logistics Post Centre or  Contact the office of the Chief Post Master General.�For PAN India services and other business matters, get in touch with ��General Manager Parcel & Logistics,�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg�New Delhi - 110 001�Tel: 91-11-23096057/ 75. �Toll free No : 1800-11-8282

​​​​​​​​​​​​​​Bill Mail Service​​

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• Communications in the nature of financial statements, bills, monthly account bills or any such other items of similar nature may be posted by a service provider to customers at least once in 90 days under this service.
• The Bill Mail Service does not include communication in the nature of letter mail or having personal communication or exclusive commercial publicity material. Inclusions (those permitted under Direct Post) are permitted at  ₹ 0.25 per insertion.
• The minimum quantity of articles to be posted at a time is 5000. Rate of postage will be  ₹ 3.00 for a weight not exceeding 50 grams and  ₹ 2.00 for additional 50 grams or a fraction thereof. The customer is required to hand over Bill Mail, which is fully sorted pin code wise and bundled delivery post office wise at the identified Post Offices.There is no credit facility.​

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Bill Mail Service​​

Contact Us

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For further details and business requirements,Contact Business Development Cell of your Circle

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OR

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Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

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Direct Post

Overview

• With the increasing commercial activity in India, the need for Direct Advertising of their products and services by the business organizations is growing. Direct Mail, which can be defined as ‘printed matter usually carrying a sales message or announcement designed to elicit a response from a carefully selected consumer or business market’ is the most potent medium for Direct Advertising. Di​rect mail can be both addressed as well as un-addressed. Direct Post is the un-addressed component of Direct Mail, and would comprise of un-addressed postal articles like letters, cards, brochures, questionnaires, pamphlets, samples, promotional items like CDs/Pen Drives and Cassettes etc., coupons, posters, mailers or any other form of printed communication that is not prohibited by the Indian Post Office Act 1898 or Indian Post Office Rules 1933.
• The Direct Post has been introduced by Department of Posts vide its OM no. 39-01/2001-BDD dated 2nd June 2005.

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Direct Post

Conditions for availing Direct Post:

• Only un-addressed postal articles like letters, cards, brochures, questionnaires, pamphlets, samples, promotional items like CDs/Pen Drives and Cassettes etc., coupons, posters, mailers or any other form of printed communication that is not prohibited by the Indian Post Office Act 1898 or Indian Post Office Rules 1933.
• A minimum quantity of 1000 pieces can be accepted under the ‘Direct Post’.
• Articles to be accepted have to be such that they do not exceed the length and width of an A3 size paper.
• Articles posted as ‘Direct Post’ will bear no address or name on the communication. These will be accepted in bulk in designated offices and will not be posted in a letter box.
• In case of articles meant for delivery in other towns, Direct Post articles would be accepted in PIN Code wise bundles.

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Direct Post

Contact Us :-

For further details and business requirements,contact Business Development Cell of your Circle

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or

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Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

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Direct Post

Tariff:

The price for the Direct Post articles is as follows

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Where Direct Post articles are tendered in quantities of over 5​000, a discount to the sender, or commission to the concerned advertising agency, of 5% would be admissible. ​​

​​​​​​​​​​​​ Retail Post

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• India Post can help your business grow through Retail Post
• Through 'Retail Post' Department offers convenience to the general public by making third party products and services available in their vicinity through select Post Offices. Retail Post leverages the vast network of more than 150,000 Post Offices across the country.
• Under Retail Post, a range of services are offered including the collection of electricity bills, collection of taxes, collection of other bills and fee for the Government etc. Further, under Retail Post, the Post Office sells application forms.The payment to the customer will be done through e-Payment according to the biller id.
• The Post Office network is used to sell third party products and services like sale of application forms of various educational institutions and recruiting agencies, sale of Railway Reservation Tickets, sale of Rakhi envelopes, address verification service etc.
• Post Offices are being transformed into a one stop shop to provide a range of utility services to the customers in association with third partner.
• India Post Passenger Reservation System (PRS): In order to provide Railway Tickets at the doorstep of the public, Railway Reservation Tickets of all classes is booked at select Post Offices.  

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Retail Post

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For further details and business requirements, contact Business Development Cell of your Circle.

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Or

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Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

Aadhaar Enrolment cum Updation Centres

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Mainly two (2) types of services are provided in Post Office Aadhaar Centres

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• Aadhaar Enrolment:-The Enrolment process involves electronic capture of demographic and biometric information of the residents. The Aadhaar Enrolments are done free of cost in Post Offices

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• Aadhaar Updation:- (i) Demographic Updation such as Name, Email ID, Mobile Number, Address, Date of Birth etc. (ii) Biometric Updations, facial image, 10 finger prints and Iris are updated through post offices. Aadhaar Updations are chargeable and a sum of Rs. 50/- (including 18% GST) is collected from the citizens for every Aadhaar Updation

13,352 Aadhaar Enrolment cum Updation Centres have been set up pan India Post to provide Aadhaar related services to the residents of India

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Aadhaar Enrolment cum Updation Centres

Contact Us

For further details and business requirements, Contact Business Development Cell of your Circle

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Or

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Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

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Post Office Passport Seva Kendra (POPSK)

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Department of Posts (DoP) and Ministry of External Affairs (MEA) have mutually agreed for leveraging the network of Post Office Passport Seva Kendras in order to provide passport services to citizens on a larger scale and to ensure wider area coverage for the benefits of the citizens.

• The facility has brought convenience to the general public in making passport services available in their vicinity through Post Offices and saved citizens from travelling long distances in order to obtain a Passport.
• 424 Post Office Passport Seva Kendras (POPSKs) have been set up across the country including 65 POPSKs in Aspirational Districts​.

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Post Office Passport Seva Kendra (POPSK)

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Contact Us

For further details and business requirements,Contact Business Development Cell of your Circle

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Or

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Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

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Media Post

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Overview:

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India Post offers a unique advertisement concept to help the Indian corporate and the Government organizations reach potential customers through Media Post. No other medium can match the sheer expanse of India Post in terms of volume and reach. Media Post offers a range of advertising mediums such as Postal Stationery, Postal Premises etc.

Media Post

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Contact Us

For further details and business requirements,contact Business Development Cell of your Circle

Or

Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

Media Post

Tariff

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e-Payment​

Overview:

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• e-Payment is a smart option for businesses and organizations to collect their bills or other payments through Post Office network. When businesses require collection of bills and other payments from customers across the country, Post Office offers them a simple and convenient solution in the form of e-Payment.
• e-Payment is a many-to-one solution which allows collection of money (telephone bills, electricity bills, examination fee, taxes, university fee, school fee etc.) on behalf of any organization. The collection is consolidated electronically using web based software and payment is made centrally through Cheque from a specified Post Office of billers choice.
• The information and MIS regarding the payment can be had by the biller online. The MIS will contain the five fields of billers choice like name, telephone number, application number etc. The service is currently available through more than 14,000 Post Offices across the country.
• There is no agency in the market today with a large reach and established trust as the Post Office where the public can comfortably deposit all their bills in their neighborhood.

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e-Payment​

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Procedure for enrolling National and Circle Biller under e-Payment:

Any organization can contact Chief Postmaster General of the concerned postal circle with their business proposal and filled-in Proforma for creation​ of biller id. Once the proposal is accepted, User id & Password and Biller Id Number will be generated through system and informed to the biller through e-mail automatically.

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Contact us:

For further details and business requirements,contact Business Development Cell of your Circle

Or

General Manager�Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110�Toll free No. : 1800-11-8282

e-Payment

Tariff:

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Present rates for e-Payment​:

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e-Post

Overview:

• Internet and e-mail have revolutionized the world of communications. At the same time, accessibility to email continues to be a major problem for many people, especially in the rural areas. In its endeavor to make benefits of e-mail available to everyone and to bridge the digital divide, Department of Posts has introduced ePOST service.
• Through ePOST, customers can send their messages to any address in India with a combination of electronic transmission and physical delivery through a network of more than 1,55,000 Post Offices. ePOST sends messages as a soft copy through internet and at the destination it will be delivered to the addressee in the form of hard copy
• ePOST can also be availed by the corporate customers, by having a business agreement with India Post. Corporate customers will get special ePOST rates and other value additions

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e-Post

Contact Us

�For further details and business requirements, contact Business Development Cell of your Circle

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Or

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Business Development Directorate�Department of Posts, Ministry of Communications,�Dak Bhawan, Sansad Marg,�New Delhi - 110 001�Tel: 91-11-23096110.�Toll free No. : 1800-11-8282

e-Post

Tariff:

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