ONBOARD AI
Effortless Onboarding Starts Here
For product support, even a good onboarding feels like drowning.
FAILED ONBOARDING COSTS
$9.1 BILLION EACH YEAR, AND THE PROBLEM IS GROWING
Better onboarding helps everyone
(The) biggest challenge is the breadth and depth of knowledge that new hires need in order to be successful. We have a wide array of products, that span hardware, software, and materials - and our agents are expected to understand all of our products while also having a deep enough understanding of the HW, SW, and materials and how they're interconnected in order to effectively troubleshoot very challenging technical problems.
Katie H | Director of Support, Help Scout
The Solution
Support professionals need this
“My first week was hectic. I had a good manager, but the others had barely 5–10 minutes of check-in time with theirs.” - Xavier
Survey Data (13):
100% said information overload is a problem in onboarding
92% struggle to find information
50% opted into our mailing list — strong early interest
Mentor Calls (2):
“Once we got to 15 employees, we could totally use something like this…”
User Interviews (3):
Our Market
TOTAL B2B SaaS Market: $205B
Acquisition and Onboarding:�$20.5B
LOST ONBOARDING TIME
$3.07B (15%)
Business Model:
No-questions-ask refund first 30 days
Starter: <100 employees: $99-$199/month
Growth: 100-500 employees: $499-$999/month
Enterprise: 500+ employees: $2000+/month
Cost for a 250 employee company: $120/month
Fixed costs: ~$150/month
Profitable after 1 customer!
Go-to-Market Strategy
6-Month Goal
12-Month Goal
Acquisition Channels
Ideal Use Case
Competitive Advantage
Auto-Track Product Changes
Smart Slack/Teams
Embedded Docs with Smart Memory
Structured Flows
Day 1 → Week 1 → Month 1
Innovative Features
The Team
Ravan Karolina Matt Will Partha
The Ask
ONBOARD AI
Effortless Onboarding Starts Here
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