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ZOOM - How To...

Overview, Tips, and Helpful Videos

Created by Nichole Ulibarri - Updated on September 14, 2022

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Tutorial Contents

Tip: Need additional help visit Zoom Help Center - Getting Started [searchable content].

PARTICIPANT

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HOST

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Login through HelixNet Single Sign On (SSO)

New User Quick Start

NEW! - Faculty Development:

Zoom Fundamentals Video

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RFUMS Login Through HelixNet SSO

What is HelixNet SSO?

Single sign-on is an authentication scheme that allows a user to log in with a single ID and password to any of several related, yet independent, software systems. Wikipedia

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Login Instructions:

  1. Go to https://helixnet.rosalindfranklin.edu/.
  2. Sign in with your Rosalind Franklin email.
  3. Scroll to the bottom of the page and select the Zoom icon.
  4. Select Sign in.

Tip: If you were assigned as an Alternate Host you will need to be signed in with your RFU email address in order to be automatically made a Host/Co-Host.

Zoom Icon

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New User / Getting Started

Zoom Help Center - Quick Start Guide for New Users.

Getting Started:

Tip: Downloading and using the Zoom Desktop App will increase functionality and allow you to use all Zoom features.

BASIC

Contact IT if you are having difficulty signing in with your HelixNet Credentials. helpdesk@rosalindfranklin.edu

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Join a Meeting

Zoom Help Center - Joining A Meeting

Overview:

Most likely you will be emailed a Zoom meeting link or it will be included in a calendar invite.

Select the link to join the meeting.

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BASIC

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Configuring Audio & Video

Zoom Help Center - Testing Computer or Device Audio

Overview:

There are two ways to join meeting audio, joining via computer or joining via telephone.

Computer prerequisites: microphone, speaker, and webcam.

INTERMEDIATE

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Zoom Audio Not Working

Click here for a great tutorial on troubleshooting the following issues.�(Authored by: Support.com Tech Pro Team)

  1. I Can Hear Others, but They Can't Hear Me
  2. I Can't Hear Anybody, but They Can Hear Me
  3. I Hear an Echo, Static or Audio Sounds Bad
  4. I Can't Fix My Sound, How Do I Connect by Phone?

INTERMEDIATE

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Updating Zoom Desktop App

Update Instructions:

  1. Open your Zoom Desktop app through the start menu.
  2. If needed, sign into your account by clicking the SSO button on the right.
  3. Click on your account icon in the top right corner.
  4. Select Check for Updates.
  5. Click Update.

Tip: If you do not have all features available in Zoom, check for an update.

BASIC

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Joining a Meeting by Phone

Overview:

You can join a Zoom meeting via audio conferencing (using a traditional phone).

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Instructions for dialing in:

  • Dial one of the numbers provided with the Zoom Meeting information.
  • Enter the meeting ID followed by #.
  • Enter the password followed by #.

Zoom Help Center - Joining a Meeting by Phone

Tip: Toggle mute/unmute using *6. Muting while not talking reduces background noise.

BASIC

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Create/Host A Video Meeting

Zoom Help Center - How Do I Host A Video Meeting

Options:

  • Create a meeting on the Google Calendar, select More Options (highly recommended), and “Make it a Zoom Meeting” (if you do not see this feature please see the slide Schedule a Meeting in Google Calendar).�
  • Create a meeting through the Zoom Desktop App and select.
    1. New Meeting. b. Schedule.�
  • Create a meeting through the Zoom Web Portal (Video Tutorial).

BEST PRACTICE

INTERMEDIATE

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Schedule a Meeting: Google Calendar

Zoom Help Center -Using the Zoom Chrome Extension

Quick Steps:

Install the Extension from the �chrome web store.

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Tip: Enable passwords through the Zoom Extension settings in Chrome (top right, toolbar) to secure meeting. �Select: Zoom icon > gear icon > checkbox > Save Changes.

INTERMEDIATE

Follow the steps for the How to display scheduling options each time to edit Zoom meeting settings in the Google Calendar Invite itself.

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Adding an Alternate Host (Google Calendar)

Zoom Help Center - Alternate Host

Quick Steps:

  1. Open Google Calendar.
  2. Click Create > Event.
  3. Select More Options. (Do not click “Make it a Zoom Meeting.” This will close the window without allowing you to edit the meeting options.)

INTERMEDIATE

  1. Enter your meeting information: title, date, time, guests, location, etc.
  2. Now click Make it a Zoom Meeting.
  3. The Schedule Options window where you can enter alternate host(s) emails. (Separated by semicolons)

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Adding an Alternate Host (Web Portal)

Zoom Help Center - Alternate Host

Quick Steps:

  • Sign in to the Zoom web portal.
  • Click Meetings, and select Schedule A Meeting.

INTERMEDIATE

  • In the Alternative Host field, enter the alternative host's email address.

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  1. Click Advanced Options.
  1. Click Save to finish.
  2. The alternative host will now receive an email letting them know that they have been added as an alternative host.

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Host Meeting Controls

Zoom Help Center - Host and Co-Host Controls in a Meeting

Overview:

Host controls allow the host to control various aspects of a Zoom meeting: manage participants, breakout rooms, polls, etc.

INTERMEDIATE

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Sharing Your Screen

Zoom Help Center - Sharing Your Screen

Overview:�A host or attendee (host will need to enable screen sharing for participants) can share their screen on a desktop, tablet, and mobile device while running Zoom.

BASIC

Errors: If you receive an error code while trying to share screen make sure your Zoom Desktop is up to date.

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Playing a Video While Screen Sharing

Overview:�While in the Screen Share Options window enable these features:��Share Computer Sound�If you check this option, any sound played by your computer will be shared in the meeting. (This may need to be disabled after your video is done playing.)��Optimize for full screen video clip�Check this if you will be sharing a video clip in full screen mode. Do not check this otherwise, as it may cause the shared screen to be blurry.

INTERMEDIATE

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Polling (In Meeting)

Zoom Help Center - Polling for Meetings

Overview:

Allows for creation of single or multiple choice polling questions in a meeting. Gather responses from attendees and a report is available to download after the meeting.

Tip: Use for taking attendance.

ADVANCED

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Breakout Rooms

Zoom Help Center - Managing Breakout Rooms

Overview:

Breakout Rooms allow for toggling between a main large group and small groups within the same video session. Managed by the host.

Can only be added to a meeting through the web-portal.

Tip: Use for small group discussions.

ADVANCED

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Recording a Zoom Meeting

Zoom Help Center - Cloud Recording�Zoom Help Center - Local Recording

Overview:

When a meeting is recorded it captures the video, audio and chat text. The recording can be saved to the cloud or locally to a computer.

Tip: Cloud recordings are recommended.

ADVANCED

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Reports

Overview:

Review meeting statistics, poll responses, and registration/ attendee reports for meetings.

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Accessing reports:

  • Sign in to the Zoom web portal.
  • Select Reports.
  • Click Usage Reports (attendance).
  • Click Participant (column) number.
  • Select checkbox Export with meeting data..
  • Export.

Zoom Help Center - Getting Started with Reports

Tip: May take up to 30 minutes after meeting to show in reports.

INTERMEDIATE

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Thank you!

If you have additional questions which were not clarified by this tutorial or the Zoom Help Center feel free to reach out to:

Rosalind Franklin University�IT Help Desk: helpdesk@rosalindfranklin.edu�OLID: olid@rosalindfranklin.edu

Chicago School of Medicine�Nichole Ulibarri: nichole.ulibarri@rosalindfranklin.edu