CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE�for Google Slides
These instructions will guide you through filling out the template, helping you to focus on understanding and meeting the needs of your customers.
CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE
CUSTOMER SEGMENTS
CUSTOMER �JOBS
CUSTOMER �PAINS
CUSTOMER �GAINS
VALUE PROPOSITIONS
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Individual EV owners, commercial EV fleets, and residents of urban areas with limited charging infrastructure.
Seeking convenient, fast, and reliable EV charging solutions; managing fleet charging efficiently.
Difficulty finding available charging stations, long charging times, inconsistent pricing, and quality.
Quick and easy access to charging, affordable and transparent pricing, enhanced charging technology.
Providing fast, eco-friendly, and widely accessible EV charging solutions.
This includes innovative technology for efficient fleet charging management.
CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE
CUSTOMER RELATIONSHIPS
CHANNELS
CUSTOMER �FEEDBACK
KEY �RESOURCES
COST �STRUCTURE
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Building loyalty through a user-friendly mobile app, responsive customer service, and community engagement.
Mobile app for locating and accessing charging stations, online platform for account management, customer service hotline.
Regular customer surveys via email and app, feedback section on the website, monitoring social media channels.
Network of strategically located charging stations, advanced charging technology, dedicated customer support team.
Investment in charging station infrastructure, technology development and maintenance, marketing, and customer support expenses.
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