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CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE�for Google Slides

These instructions will guide you through filling out the template, helping you to focus on understanding and meeting the needs of your customers.

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CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE

CUSTOMER SEGMENTS

CUSTOMER �JOBS

CUSTOMER �PAINS

CUSTOMER �GAINS

VALUE PROPOSITIONS

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Individual EV owners, commercial EV fleets, and residents of urban areas with limited charging infrastructure.

Seeking convenient, fast, and reliable EV charging solutions; managing fleet charging efficiently.

Difficulty finding available charging stations, long charging times, inconsistent pricing, and quality.

Quick and easy access to charging, affordable and transparent pricing, enhanced charging technology.

Providing fast, eco-friendly, and widely accessible EV charging solutions.

This includes innovative technology for efficient fleet charging management.

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CUSTOMER-FOCUSED CANVAS TEMPLATE EXAMPLE

CUSTOMER RELATIONSHIPS

CHANNELS

CUSTOMER �FEEDBACK

KEY �RESOURCES

COST �STRUCTURE

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Building loyalty through a user-friendly mobile app, responsive customer service, and community engagement.

Mobile app for locating and accessing charging stations, online platform for account management, customer service hotline.

Regular customer surveys via email and app, feedback section on the website, monitoring social media channels.

Network of strategically located charging stations, advanced charging technology, dedicated customer support team.

Investment in charging station infrastructure, technology development and maintenance, marketing, and customer support expenses.

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DISCLAIMER

 

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