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strategic

 

 June 2026

Jerome School District #261

Partnership Review

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organization

Management

Terrance Handyside

Facilities Director

John Lane

Division VP

Tim Tyler

Regional VP

Coulter Sims

Regional Dir. of Operations

5 Maintenance Techs

Kyle Cleveland

CMMS Coordinator

Darryl Lomax

CEO, SSC

Matthew Tipton

Custodial Director

2 Groundskeepers

26 Custodians

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The Agenda!

  • Key Performance Indicators
  • Custodial Services Update
  • Facilities Maintenance Update
  • Grounds Management Update
  • Showcase
  • SSC Culture
  • What’s Next

Hello!

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maintenance KPI

Average Open WO Age in Days

<30 = Good | 31-45 = Fair | >45 = Poor

15

Work Order Submitted

5,012

Customer Service Score

(<3 Unsatisfactory) Average of all scores from all customer surveys

4.5/5

PM to CM Ratio

(≥50%) Ratio of Preventative Maintenance WOs to Corrective Maintenance WOs

22%

PM Completion Rate

(≥80%) Percent completion of all Preventative Maintenance WOs

84.9%

86.3%

work order completion rate

update

2,743

total PM work orders

2,181

total CM work Orders

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Preventative Maintenance

PM

Prolonging the life of the Equipment! 

  • Irrigation Systems
  • Safety Walks (All locations)
  • Air Handlers 
  • Door Security Checks 
  • Boilers 
  • Condensate Pumps 
  • Drinking Fountains 
  • Water Heaters 
  • Hot Water Boilers 
  • Condensing Units
  • Heat Exchangers
  • Package Units 
  • Air Compressors
  • Backflows (Fire/Domestic)
  • Extinguishing Systems
  • How Water Pumps 
  • Elevators
  • Domestic Circulating Pumps
  • Electrical Panels 
  • Energy Recovery Units
  • Exhaust Fans
  • Exit Signs and Emergency Lights 
  • Expansion Tanks 
  • Emergency Eye Wash Stations 
  • Fan Coil
  • Fire Extinguishers
  • Fire Alarm Systems
  • Natural Gas Lines
  • Generators
  • Roof Inspections
  • Roof top Units
  • Unit-Heaters
  • Water Softeners
  • Boiler Pumps
  • Fire Doors

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  • Fire/Life/Safety certifications
  • HVAC- Major repairs for both the Jerome Middle School and Jerome High School Heat exchangers 
  • Annex renovation and repair 
  • New HS culinary kitchen renovation
  • Jefferson Memorial rebuild

  • Preventative maintenance program created
  • Fire, life, and safety inspections implemented and in practice 
  • Major HVAC repairs and renovations conducted this year to include JMS and JHS heat exchangers and well pumps 
  • In addition to Corrective maintenance other projects such as the Annex Repair and JHS culinary kitchen renovation have been conducted with success by SSC 
  • Project management has also been a success 

Projects

Maintenance

Highlight

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  • Facilities Rental- New Updated Web-based booking system with over 500 successful requests!
  • Deep Cleaning schedule- Developing and executing a modified summer deep cleaning schedule to refresh the District!  

  • Year 1!
  • Area assignment and allocation
  • Equipment upgrades/repairs
  • Staff Development and training! 
  • Floor care Planning
  • SAFETY- chemical and practice
  • Efficiency and Effectiveness 

projects

custodial

highlight

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  • Soil samples and testing for all athletic fields 
  • Developed a turf care plan/Calander 
  • Project management (Jefferson rock-scape)
  • Updating Irrigation software and systems
  • Snow/ice removal systems implemented 
  • MET Schedule being implemented and completed 
  • Athletic turf care ongoing with coaches and AD

projects

grounds

highlight

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Grounds

highlights

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Grounds

highlights

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Grounds

highlights

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Projects

Jerome

Open

Closed

  • HS Heat Exchanger Rebuild
  • JMS Soccer Field Fence
  • All Schools Gym Floor
  • HS Culinary Remodel
  • JSD Asphalt Project
  • Annex Move
  • JEEP Move
  • Frontier Replacement Lightboard
  • Summit Walking Path
  • JHS Well Pump Replacement

List

  • Horizon Playground Equipment
  • Horizon Fire Suppression System
  • Annex HVAC
  • District Wide HVAC Renovation w/STARR
  • Remove FFA Old Backflow
  • MS Heat Exchanger Failure
  • JEEP Main Line Block
  • Horizon Growth Build Back
  • Jefferson Fence Repair
  • Jefferson Memorial 
  • JMS Vandalized Sink
  • JMS Pump Repair
  • JHS Gym Floor Repair
  • HVAC Controls
  • Jefferson Mass Landscaping
  • District Wide Key Identification
  • Summit Fire Panel
  • Jefferson Door Actuators
  • JHS Exhaust Fans 
  • District HVAC Units 
  • District Paper Shortage
  • District Carpet Repair
  • JHS Sports Irrigation
  • DO Compressor 
  • Backflow Certification
  • Grease Traps 
  • Horizon Freezer
  • DO/JHS Stair Repairs

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Take a look!

at the difference

Annex Building Remodel

Before & After

HS Well Pumps

Before & After

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Take a look!

at the difference

Jerome High School Spring Cleaning

Before & After

Jerome Middle School Grounds Cleaning

Before & After

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Culture

A look at our team

Donuts with Grown Up + Personal Development + Cross Training 

Celebrating the people who make it all possible.

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focused

Strategic GoalsSSC prioritizes safety and preventative maintenance in everything we do. As your partner, your concerns are our concerns, and we are committed to addressing them with urgency and care. Our goal is to continue strengthening this growing partnership while enhancing your facilities and grounds every day. 

  • Continue adjusting and refining the PM Program 
  • Consistency builds security! 
  • Adjust goals and focus as the District needs change. One town, one team, one Family!

future

Continuous improvement initiatives

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Thank you!