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Collaborative Trust Framework

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

The Trust Framework is a set of trust components worked out into deployable principles. It’s designed for EdTech Founders, that want to build a long-lasting, trustworthy business with a perpetual positive effect on (public) education. ��See first 12 slides for the 0.1 version deployable principles, more on details on this miro for more general information see trustframework.io�

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Deployable Principle 1

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

Freedom of Choice, and Avoidance of Second-Tier Terms

Freedom of choice entails allowing and facilitating individual and organisational autonomy. Take it or Leave it arrangements between stakeholders should be avoided, and a modular approach is required when offering Edtech solutions.

Mainly contributes to Key Values 1.A, 1.B, 1.E & 1.F

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Freedom of Education, Usefulness by Design & Self-Assessments

In order to support and facilitate freedom of education and usefulness by design, stakeholders should frequently self-assess the impact users and implication of technology on pedagogical designs.

Mainly contributes to Key Values 1.A, 2.A, 4.E, 5.A, & 5.B

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Deployable Principle 2

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Data Control, Interoperability & Portability

Data is a digital asset. It is not about data ownership but about data control.

EU Digital Decade 2030 and its Data Strategy fully echoes that. Appropriate stakeholders are seen as data holders, who have contextual data control.

Mainly contributes to Key Values 1.B, 1.E, 1.F, 2.F, 3.B & 3.E

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Deployable Principle 3

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Accountable Interoperability & Portability

Stakeholders should promote and facilitate the exercise of individual & institutional autonomy over data. For instance: as much as accountability possible implement good practices such as HOSA, MOSA & OOAPI. Not mandated but beyond voluntary adoption.

Mainly contributes to Key Values 1.B, 1.F, 3.B, 4.D & 5.B

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Deployable Principle 4

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Ed-Tech, Not Ad-Tech

Edtech vendors should not engaging in secondary or tertiary business models, such as Ad-Tech. Unless clearly previously agreed upon, according with the principle of no surprises.

Mainly contributes to Key Values 1.C, 2.A, 2.D & 3.C

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Deployable Principle 5

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Responsibility to Innovate

Innovation should be continuous and proactively organised by the Edtech Vendor. Parties should allow for freedom for all stakeholders to be innovative and further develop. This also includes avoiding vendor lock-ins, exclusivity and barriers to enter.

Mainly contributes to Key Values 2.C, 4.B, 5.D & 5.E

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Deployable Principle 6

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Accessibility by Design

Provide better access to people with disabilities. Deployed assistive technologies

and end-user interface should be designed in accordance to service type.

A good-practice example is the WCAG 2.0 guidelines.

Mainly contributes to Key Values 1.A, 1.D, 2.A, 4.A & 4.C

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Deployable Principle 7

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Fairness in Quality & Price

Stakeholders should focus on quality, and agree on a fair and reasonable price for quality products. A party in a less financially favorable situation should not be unfairly pressured.

Mainly contributes to Key Values 1.C, 1.E, 1.F, 4.C & 6.A

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Deployable Principle 8

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Freedom to Operate

It is not about IP/IPR ownership, but about whether or not each of the relevant stakeholders has freedom to operate within their domain, and jointly flourish.

Mainly contributes to Key Values 1.F., 3.E & 6.C

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Deployable Principle 9

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Data Life Cycle Thinking, and Doing

Data and data flows are dynamic. It requires life-cycle thinking. Continuous appropriate action is needed to ensure interests of stakeholders are appropriately safeguarded.

For instance, appropriate data deletion, accordance to NIST800-88: Rev1 guidelines.

Mainly contributes to Key Values 3.A, 3.B, 3.D, 4.A & 6.E

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Deployable Principle 10

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Ability to count to 10, multiple times

Having patience and the ability to consider each others values, interests and positions.

Counting to 10 allows one to take a step back and approach situations holistically. Responsibility to arrive at acceptance respectfully (agree to disagree)

Mainly contributes to Key Values 4.A, 4.E, 5.D & 5.E

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Deployable Principle 11

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Principle of No Surprises

Nobody likes unpleasant surprises, in any partnership or other relationship.

Managing clear expectations by each of the stakeholders,

throughout the entire lifecycle of the relationship; before, during, after.

Mainly contributes to Key Values 1.F, 2.B & 4.C

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Brief

Description

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Key Values

Deployable Principle 12

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Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

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Collaborative Trust Framework Structure & Flows

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

Trust Component #C

Trust Component #A

Key Value #

Trust Component #F

Trust Component #E

Trust Component #B

Trust Component #D

Use Case(s)

(Sub)Principle(s)

Good Practice(s)

Balanced & Deployable Criteria

Balanced & Deployable Principle

Balanced & Deployable Practice

Values

Trust Components

Principles, Practices & Use Cases

Balanced, Deployable Principles & Examples

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1. Autonomy

2. Design

4. Data

3. (Eco)system

5. Market

6. Feasibility

7. Collaboration

Collaborative Trust Framework Seven Key Values

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

Co-Creation Cycle for Public Values & Collaborative Trust, By Design

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1. Futureproof Autonomy

Freedom (of Choice)

Digital Literacy

Digital (Self) Sovereignty

Dynamic & Evolutionary

Taxonomy

2. X By Design

Functionality & Usefulness

Safety, Security, Privacy

Openness & Data Control

Ethics, Integrity & Resilience

EdTech, That Works

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Collaborative Trust Framework

Seven Key Values v2022.0.1 Rolling Release

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

3. Information & Knowledge Society

Human-Centric & Data-Centric

Human Agency & Identity

Data Life Cycles

Data Fairness

Data Strategy Readiness

4. Living & Learning (Eco)Systems

Holistic, Inclusive, Innovative, Interoperable & Dynamic

Risk & Impact Assessments

Business Continuity, Vendor/ Data Switching & Portability

5. Market Acceptance & Uptake

Student & Stakeholders Awareness, Understanding, Appreciation, Adoption, Acceptance & Attention

Appropriate Level of Trust

Implementability & Consistency

7. Collaborative Partnership

Working with, under PPP Leadership

Interdisciplinary Management

Co-Accountability

Room to Improve & Pivot

Principle of No Surprises

6. Feasibility &

Value Distribution

Affordability

Social, Financial, Economic & Sustainable Feasibility

Dynamic Double-Looping

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Collaborative Trust Framework Key Value 1:

Futureproof Autonomy Main Trust Components v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. Create & Cater Opportunity to focus on Quality over Price-Only

What true price, in kind and cash, does each stakeholder pay?

A. Freedom of Education & Research

Give Room for Freedom (of Choice) Clear Options. Define EdTech. Choice Architects, Facilitators & Curators

Key Value 1

Futureproof Autonomy

Freedom (of Choice) | Digital Literacy | Digital (Self) Sovereignty | Dynamic & Evolutionary | Taxonomy

F. Collaborative Partnership Autonomy

Ability to make one’s own decisions, balanced with short-, mid- and longterm public & private interests

E. Free Choice

Enable, facilitate, cater for, monitor & continuous improve true freedom of choice, the enthusiastic way

B. Autonomy is Qualitative

Symbiosis of Strategy, Self, Student, Teachers, Organisational, Societal, Technical & Data Sovereignty

D. Student-Centric Autonomy

Students are vulnerable individuals. Duty of Extra Care. Input & Feedback (before, during & after)

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Collaborative Trust Framework Key Value 2:

X By Design Main Trust Components v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. Aligility & Flexibility By Design

Deployability, Updateability, Upgradeability, Resiliency, and Ability to Innovate, Improve & Optimize

A. Usefulness & Value By Design

Contextual Functionality is Key, including Students, Life Cycle of Education, Teachers and related Behaviour and Capabilities

Key Value 2

X By Design

Functionality & Usefulness | Safety, Security, Privacy | Openness & Data Control | Ethics, Integrity & Resilience | EdTech, That Works

F. Data Control & FAIRness By Design

Student Controls its own Data; FAIR: Findable, Accessible, Interoperable and Re-usable

E. Security By Design

State of the Art Security, GDPR, Segmentation, Appropriate Level of Protection, CIA (Confidentiality, Integrity & Availability) & Resilience

B. Ethics & Transparency By Design

To make it Work, Combining and Accountably Balancing out both Functionals and Non-functionals as an Essential Success Factor

D. Privacy By Design

Freely Given, Specific, Informed & Unambiguous Consent; Continuous Appropriate Dynamic Accountability, Physical Privacy, GDPR & ePrivacy

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Collaborative Trust Framework Key Value 3:

Information & Knowledge Society Main Trust Components v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. Data Value Models

Value, Business, Impact & Financial Models; Student-, Societal- & Multi-Stakeholder-Centric

A. Data is Not a Four Letter Word

Structured Data is Information; Used Information is Knowledge. AI. Data Classification. Means & Assets

Key Value 3

Information & Knowledge Society

Human-Centric & Data-Centric| Human Agency & Identity | Data Life Cycles | Data Fairness | Data Strategy Readiness

F. Data Strategy Readiness

Discovery; Risk & Opportunities Assessments; EU Data Regulations: Data, Data Governance, Open Data, Digital Services, Digital Identity

E. Data, Content, Knowhow & Other IP Rights Management, Misinformation & Accountability

(Co-)Create, Open, FAIR Sharing, Public Values-Driven & Trustworthy

B. Data Control, Access & Use

Student Controls its Own Data, including related Derived Data. Managed Access & Use. No Re-Use

D. Data Flows & Data Life Cyles

Data Provenance. Digital Identity. Data Processing. Upstream, Mid-, Side- & Downstream. Data Retention & Data Deletion

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Collaborative Trust Framework Key Value 4:

Living & Learning (Eco)Systems Main Trust Components v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. Leave Nobody Behind

Student-Centric. Omni-Stakeholders. Reduce Barriers to Enter & Engage. Respect Being Part of the Market

A. Ecosystems: Combination of People, Organisations, Digital & Data Holistic, System Thinking & Doing

Key Value 4

Living & Learning (Eco)Systems

Holistic, Inclusive, Innovative, Interoperable & Dynamic | Risk & Impact Assessments | Business Continuity |

Vendor/Data Switching & Portability

E. Continuous Listening, Learning, Improvement & Resiliency

Dynamic Optimisation. Risk & Opportunities Impact Assessments

B. Innovative Mission-Driven

Open, Combinatoric, Agile & Continuous Innovation.

Balancing Impact Investments & Rewards, while Avoiding Lock-ins

D. Interoperable, Multi- & Community Cloud Architectures, Design, Living Labs & Deployments

HOSA, MOSA, Interoperability, Portability, OO API

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Collaborative Trust Framework Key Value 5:

Market Acceptance & Uptake Main Trust Components v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. Understood & Appreciated

Identify anxiety, fear & mistrust, and the cost of failure culture. Address respectfully, beyond Explaining. Prevent Shadow Applications/Cloud

  1. Stakeholder-Centric Digital Literacy & Competence

Students, Teachers, Staff and other Users & Stakeholders. Public Value Holistic.

Key Value 5

Market Acceptance & Uptake

Student & Teacher Awareness | Understanding | Appreciation | Adoption | Acceptance | Attention |

Appropriate Level of Trust | Implementability & Consistency

E. Try, Fail, Iterate, Pivot & Deploy

Timely Involve Peer-groups and User-groups. Find and Use Catalysts, Respectfully. Reward Vendor Fairness

B. User-Friendliness

Inclusive, Accessible, Interoperable, Low Threshold yet Trustworthy. Conscious of Generational, Cultural Differences

D. Prosumer Capabilities

Stimulate Ability to Evolve, Reskill, Upskill, and other Inclusive Self-Development. Teachers do not like to be taught. Reward Learning

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Collaborative Trust Framework Key Value 6:

Feasibility & Value Distribution Main Trust Components v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. (Co-)Created Value

Plotting & Mapping of (Co)-Created Results, IP, Knowhow Impact, and other Value (Kind, Cash & Otherwise)

A. Affordability & Feasibility

Affordable EdTech Services & Data for students and related stakeholders

Key Value 6

Feasibility & Value Distribution

Affordability | Social, Financial, Economic & Sustainable Feasibility | Dynamic Double-Looping

E. Dynamic Double-Looping

Co-Creation Cycle, Dynamically Balancing out Affordability, Feasibily & Value Distribution (Models)

B. Feasibility

Social, Financial, Economic & Sustainable Feasible, for All Stakeholders

D. Value Distribution

Balanced Contribution-Based & Risk-Based Allocation, Control, Access, Sharing, Use, Exploitation, Marketing, Monetisation & Other Distribution

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Collaborative Trust Framework Key Value 7:

Collaborative Partnership v2022.0.1

Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers

C. Communication

Relational & Positive Engagement, also (360◦) Innovation, Optimalisation, Evaluation, Escalation

A. Understanding & Appreciating

The Intention & Effort to Understand & Appreciate, also Internally. Values, Interest, Shared-values & Force-Fields

Key Value 7

Collaborative Partnership

Working with, under PPP Leadership | Interdisciplinary Management | Co-Accountability

Room to Improve & Pivot | Principle of No Surprises

E. Principles of No Surprises

Nobody Likes Unpleasant Surprises. Expectation Management,

Before, During & After.

B. Taxonomy, Transparency & Trust

Personal & Institutional. Integrity of Persons, Organisations & Systems, Short, Mid and Long Term

D. Value- & Principle-Based

Dynamic Frameworks, to Load, Manage, Update, Pivot & Improve

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The Fifth Dimensional

Square

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Demand Side

Customer, Users or Society

Regulation, Legislation & Authorities

Guidelines & Good Practices

Supply Side

Vendors, Supplies & Providers

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Your input & more details

v2022.0.1 Rolling Release

Please see this miro board for details and room for your input ��