Collaborative Trust Framework
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
The Trust Framework is a set of trust components worked out into deployable principles. It’s designed for EdTech Founders, that want to build a long-lasting, trustworthy business with a perpetual positive effect on (public) education. ��See first 12 slides for the 0.1 version deployable principles, more on details on this miro for more general information see trustframework.io�
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Deployable Principle 1
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Freedom of Choice, and Avoidance of Second-Tier Terms
Freedom of choice entails allowing and facilitating individual and organisational autonomy. Take it or Leave it arrangements between stakeholders should be avoided, and a modular approach is required when offering Edtech solutions.
Mainly contributes to Key Values 1.A, 1.B, 1.E & 1.F
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Freedom of Education, Usefulness by Design & Self-Assessments
In order to support and facilitate freedom of education and usefulness by design, stakeholders should frequently self-assess the impact users and implication of technology on pedagogical designs.
Mainly contributes to Key Values 1.A, 2.A, 4.E, 5.A, & 5.B
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Deployable Principle 2
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Data Control, Interoperability & Portability
Data is a digital asset. It is not about data ownership but about data control.
EU Digital Decade 2030 and its Data Strategy fully echoes that. Appropriate stakeholders are seen as data holders, who have contextual data control.
Mainly contributes to Key Values 1.B, 1.E, 1.F, 2.F, 3.B & 3.E
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Deployable Principle 3
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Accountable Interoperability & Portability
Stakeholders should promote and facilitate the exercise of individual & institutional autonomy over data. For instance: as much as accountability possible implement good practices such as HOSA, MOSA & OOAPI. Not mandated but beyond voluntary adoption.
Mainly contributes to Key Values 1.B, 1.F, 3.B, 4.D & 5.B
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Deployable Principle 4
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
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Ed-Tech, Not Ad-Tech
Edtech vendors should not engaging in secondary or tertiary business models, such as Ad-Tech. Unless clearly previously agreed upon, according with the principle of no surprises.
Mainly contributes to Key Values 1.C, 2.A, 2.D & 3.C
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Deployable Principle 5
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Responsibility to Innovate
Innovation should be continuous and proactively organised by the Edtech Vendor. Parties should allow for freedom for all stakeholders to be innovative and further develop. This also includes avoiding vendor lock-ins, exclusivity and barriers to enter.
Mainly contributes to Key Values 2.C, 4.B, 5.D & 5.E
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Deployable Principle 6
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Accessibility by Design
Provide better access to people with disabilities. Deployed assistive technologies
and end-user interface should be designed in accordance to service type.
A good-practice example is the WCAG 2.0 guidelines.
Mainly contributes to Key Values 1.A, 1.D, 2.A, 4.A & 4.C
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Deployable Principle 7
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
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Fairness in Quality & Price
Stakeholders should focus on quality, and agree on a fair and reasonable price for quality products. A party in a less financially favorable situation should not be unfairly pressured.
Mainly contributes to Key Values 1.C, 1.E, 1.F, 4.C & 6.A
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Deployable Principle 8
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Freedom to Operate
It is not about IP/IPR ownership, but about whether or not each of the relevant stakeholders has freedom to operate within their domain, and jointly flourish.
Mainly contributes to Key Values 1.F., 3.E & 6.C
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Deployable Principle 9
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Data Life Cycle Thinking, and Doing
Data and data flows are dynamic. It requires life-cycle thinking. Continuous appropriate action is needed to ensure interests of stakeholders are appropriately safeguarded.
For instance, appropriate data deletion, accordance to NIST800-88: Rev1 guidelines.
Mainly contributes to Key Values 3.A, 3.B, 3.D, 4.A & 6.E
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Deployable Principle 10
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Ability to count to 10, multiple times
Having patience and the ability to consider each others values, interests and positions.
Counting to 10 allows one to take a step back and approach situations holistically. Responsibility to arrive at acceptance respectfully (agree to disagree)
Mainly contributes to Key Values 4.A, 4.E, 5.D & 5.E
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Deployable Principle 11
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
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Principle of No Surprises
Nobody likes unpleasant surprises, in any partnership or other relationship.
Managing clear expectations by each of the stakeholders,
throughout the entire lifecycle of the relationship; before, during, after.
Mainly contributes to Key Values 1.F, 2.B & 4.C
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Deployable Principle 12
v2022.0.1 Rolling Release
Collaborative Trust Framework�Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
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Collaborative Trust Framework Structure & Flows
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Trust Component #C
Trust Component #A
Key Value #
Trust Component #F
Trust Component #E
Trust Component #B
Trust Component #D
Use Case(s)
(Sub)Principle(s)
Good Practice(s)
Balanced & Deployable Criteria
Balanced & Deployable Principle
Balanced & Deployable Practice
Values
Trust Components
Principles, Practices & Use Cases
Balanced, Deployable Principles & Examples
1. Autonomy
2. Design
4. Data
3. (Eco)system
5. Market
6. Feasibility
7. Collaboration
Collaborative Trust Framework Seven Key Values
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
Co-Creation Cycle for Public Values & Collaborative Trust, By Design
1. Futureproof Autonomy
Freedom (of Choice)
Digital Literacy
Digital (Self) Sovereignty
Dynamic & Evolutionary
Taxonomy
2. X By Design
Functionality & Usefulness
Safety, Security, Privacy
Openness & Data Control
Ethics, Integrity & Resilience
EdTech, That Works
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Collaborative Trust Framework
Seven Key Values v2022.0.1 Rolling Release
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
3. Information & Knowledge Society
Human-Centric & Data-Centric
Human Agency & Identity
Data Life Cycles
Data Fairness
Data Strategy Readiness
4. Living & Learning (Eco)Systems
Holistic, Inclusive, Innovative, Interoperable & Dynamic
Risk & Impact Assessments
Business Continuity, Vendor/ Data Switching & Portability
5. Market Acceptance & Uptake
Student & Stakeholders Awareness, Understanding, Appreciation, Adoption, Acceptance & Attention
Appropriate Level of Trust
Implementability & Consistency
7. Collaborative Partnership
Working with, under PPP Leadership
Interdisciplinary Management
Co-Accountability
Room to Improve & Pivot
Principle of No Surprises
6. Feasibility &
Value Distribution
Affordability
Social, Financial, Economic & Sustainable Feasibility
Dynamic Double-Looping
Collaborative Trust Framework Key Value 1:
Futureproof Autonomy Main Trust Components v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. Create & Cater Opportunity to focus on Quality over Price-Only
What true price, in kind and cash, does each stakeholder pay?
A. Freedom of Education & Research
Give Room for Freedom (of Choice) Clear Options. Define EdTech. Choice Architects, Facilitators & Curators
Key Value 1
Futureproof Autonomy
Freedom (of Choice) | Digital Literacy | Digital (Self) Sovereignty | Dynamic & Evolutionary | Taxonomy
F. Collaborative Partnership Autonomy
Ability to make one’s own decisions, balanced with short-, mid- and longterm public & private interests
E. Free Choice
Enable, facilitate, cater for, monitor & continuous improve true freedom of choice, the enthusiastic way
B. Autonomy is Qualitative
Symbiosis of Strategy, Self, Student, Teachers, Organisational, Societal, Technical & Data Sovereignty
D. Student-Centric Autonomy
Students are vulnerable individuals. Duty of Extra Care. Input & Feedback (before, during & after)
Collaborative Trust Framework Key Value 2:
X By Design Main Trust Components v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. Aligility & Flexibility By Design
Deployability, Updateability, Upgradeability, Resiliency, and Ability to Innovate, Improve & Optimize
A. Usefulness & Value By Design
Contextual Functionality is Key, including Students, Life Cycle of Education, Teachers and related Behaviour and Capabilities
Key Value 2
X By Design
Functionality & Usefulness | Safety, Security, Privacy | Openness & Data Control | Ethics, Integrity & Resilience | EdTech, That Works
F. Data Control & FAIRness By Design
Student Controls its own Data; FAIR: Findable, Accessible, Interoperable and Re-usable
E. Security By Design
State of the Art Security, GDPR, Segmentation, Appropriate Level of Protection, CIA (Confidentiality, Integrity & Availability) & Resilience
B. Ethics & Transparency By Design
To make it Work, Combining and Accountably Balancing out both Functionals and Non-functionals as an Essential Success Factor
D. Privacy By Design
Freely Given, Specific, Informed & Unambiguous Consent; Continuous Appropriate Dynamic Accountability, Physical Privacy, GDPR & ePrivacy
Collaborative Trust Framework Key Value 3:
Information & Knowledge Society Main Trust Components v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. Data Value Models
Value, Business, Impact & Financial Models; Student-, Societal- & Multi-Stakeholder-Centric
A. Data is Not a Four Letter Word
Structured Data is Information; Used Information is Knowledge. AI. Data Classification. Means & Assets
Key Value 3
Information & Knowledge Society
Human-Centric & Data-Centric| Human Agency & Identity | Data Life Cycles | Data Fairness | Data Strategy Readiness
F. Data Strategy Readiness
Discovery; Risk & Opportunities Assessments; EU Data Regulations: Data, Data Governance, Open Data, Digital Services, Digital Identity
E. Data, Content, Knowhow & Other IP Rights Management, Misinformation & Accountability
(Co-)Create, Open, FAIR Sharing, Public Values-Driven & Trustworthy
B. Data Control, Access & Use
Student Controls its Own Data, including related Derived Data. Managed Access & Use. No Re-Use
D. Data Flows & Data Life Cyles
Data Provenance. Digital Identity. Data Processing. Upstream, Mid-, Side- & Downstream. Data Retention & Data Deletion
Collaborative Trust Framework Key Value 4:
Living & Learning (Eco)Systems Main Trust Components v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. Leave Nobody Behind
Student-Centric. Omni-Stakeholders. Reduce Barriers to Enter & Engage. Respect Being Part of the Market
A. Ecosystems: Combination of People, Organisations, Digital & Data Holistic, System Thinking & Doing
Key Value 4
Living & Learning (Eco)Systems
Holistic, Inclusive, Innovative, Interoperable & Dynamic | Risk & Impact Assessments | Business Continuity |
Vendor/Data Switching & Portability
E. Continuous Listening, Learning, Improvement & Resiliency
Dynamic Optimisation. Risk & Opportunities Impact Assessments
B. Innovative Mission-Driven
Open, Combinatoric, Agile & Continuous Innovation.
Balancing Impact Investments & Rewards, while Avoiding Lock-ins
D. Interoperable, Multi- & Community Cloud Architectures, Design, Living Labs & Deployments
HOSA, MOSA, Interoperability, Portability, OO API
Collaborative Trust Framework Key Value 5:
Market Acceptance & Uptake Main Trust Components v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. Understood & Appreciated
Identify anxiety, fear & mistrust, and the cost of failure culture. Address respectfully, beyond Explaining. Prevent Shadow Applications/Cloud
Students, Teachers, Staff and other Users & Stakeholders. Public Value Holistic.
Key Value 5
Market Acceptance & Uptake
Student & Teacher Awareness | Understanding | Appreciation | Adoption | Acceptance | Attention |
Appropriate Level of Trust | Implementability & Consistency
E. Try, Fail, Iterate, Pivot & Deploy
Timely Involve Peer-groups and User-groups. Find and Use Catalysts, Respectfully. Reward Vendor Fairness
B. User-Friendliness
Inclusive, Accessible, Interoperable, Low Threshold yet Trustworthy. Conscious of Generational, Cultural Differences
D. Prosumer Capabilities
Stimulate Ability to Evolve, Reskill, Upskill, and other Inclusive Self-Development. Teachers do not like to be taught. Reward Learning
Collaborative Trust Framework Key Value 6:
Feasibility & Value Distribution Main Trust Components v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. (Co-)Created Value
Plotting & Mapping of (Co)-Created Results, IP, Knowhow Impact, and other Value (Kind, Cash & Otherwise)
A. Affordability & Feasibility
Affordable EdTech Services & Data for students and related stakeholders
Key Value 6
Feasibility & Value Distribution
Affordability | Social, Financial, Economic & Sustainable Feasibility | Dynamic Double-Looping
E. Dynamic Double-Looping
Co-Creation Cycle, Dynamically Balancing out Affordability, Feasibily & Value Distribution (Models)
B. Feasibility
Social, Financial, Economic & Sustainable Feasible, for All Stakeholders
D. Value Distribution
Balanced Contribution-Based & Risk-Based Allocation, Control, Access, Sharing, Use, Exploitation, Marketing, Monetisation & Other Distribution
Collaborative Trust Framework Key Value 7:
Collaborative Partnership v2022.0.1
Public Education & Private-Public EdTech Trust & Trustworthiness, as Enablers
C. Communication
Relational & Positive Engagement, also (360◦) Innovation, Optimalisation, Evaluation, Escalation
A. Understanding & Appreciating
The Intention & Effort to Understand & Appreciate, also Internally. Values, Interest, Shared-values & Force-Fields
Key Value 7
Collaborative Partnership
Working with, under PPP Leadership | Interdisciplinary Management | Co-Accountability
Room to Improve & Pivot | Principle of No Surprises
E. Principles of No Surprises
Nobody Likes Unpleasant Surprises. Expectation Management,
Before, During & After.
B. Taxonomy, Transparency & Trust
Personal & Institutional. Integrity of Persons, Organisations & Systems, Short, Mid and Long Term
D. Value- & Principle-Based
Dynamic Frameworks, to Load, Manage, Update, Pivot & Improve
The Fifth Dimensional
Square
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Demand Side
Customer, Users or Society
Regulation, Legislation & Authorities
Guidelines & Good Practices
Supply Side
Vendors, Supplies & Providers
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Your input & more details
v2022.0.1 Rolling Release
Please see this miro board for details and room for your input ��