LESSON 3
EMOTIONAL RESONANCE
JUMP IN LOVE AT FIRST SIGHT
2nd JUMP
BRAND STORY + TOUCH POINTS
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Exclusive Process: Personalize, Farm 2 Face
(How you deliver) Process
Emotional Promise (How She Feels)
BRAND POSITIONING SPECTRUM
EVEN IF YOU ARE DISRUPTIVELY INNOVATIVE-FOCUS ON HOW SHE FEELS
Rational
Emotional
Compeitition Prone|Low resonance
Uncontested & High Resonance
(What you possess) Infra
Size & Scope Claims
(Offer) USP
Quality Claims
Real Or Fictitious, Relationship, Aspirational,
Self-Expression
Core Emotional
Promise applied
coherently to a
all touch points
Purpose= Cause,
For People,
Society & Planet
Brick & mortar, VR & AR offer potential for digital experiences
(Personality) Who You Are
(Your Why) Purpose
(Multi-Sensory) Experience
EMOTIONAL RESONANCE
"THIS BRAND GETS ME"
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1st MOMENT OF TRUTH
ULTIMATE MOMENTS
OF TRUTH
Website
Point of Sales
Packaging
Media Or FMOT
Product consumption | Innovation|Relative Advantage
Service
Product maintenance/disposal
Loyalty
CORE EMOTIONAL
PROMISE
(Elaborate, Specific and aligned with Brand Idea)
Ideally, core emotional promise should drive the element of surprise with the product/offering and would be key in screening innovations
THIS BRAND GETS ME
Does a 20-years old woman think the same as
A 30-years old woman
A 40-years old woman
A 50 years old woman
?
2. JUMP IN LOVE AT FIRST SIGHT:
EMOTIONAL RESONANCE
This Brand Gets Me!
Focus on one persona
For Everybody is For Nobody
One persona doesn’t mean a smaller target market or projected revenues
HEADLINE HOOK
CORE EMOTIONAL PROMISE CHECKLIST
S-SHORT: 6-8 words max. | |
E-Core Emotion | |
T-Trigger: Path to Purchase | |
S-Surprise: Unexpected | |
BONUS ARTICLE
https://jumpaccelerator.com/brand-positioning-health-beauty-cpg/