�How to Avoid Phishing Scams
Storyboard
Overview | |
Course Title: | How to Avoid Phishing Scams |
Learning objective: | Helping corporate professionals to notice and avoid phishing scams |
Description Text | As technology is evolving, so are phishing attacks. Phishing is an electronic tool used to gain delicate information such as financial data to identity theft. Whether unemployed or a CEO, it is critical for everyone to know how to avoid such attacks. In this course, you will learn how to avoid phishing scams. |
Units | Introduction Identify Phishing Avoid Phishing Conclusion |
Client: | Bidvest Microfinance Ltd. |
Instructional Designer: | Nana Dankyi |
Units | ||
Nr | Name | Content |
1 | Introduction | What is Phishing? |
2 | Identify Phishing | Identify: How to Spot Phishing Attempts |
3 | Avoid Phishing | Avoid: Protect Yourself from Phishing Attacks |
4 | Conclusion | Quiz |
5 | | |
6 | | |
Style Guide | |
Logo | N/A |
Cover Photo | robber.jpeg |
Custom colours | #FFFFFF |
Fonts | Heading: Standard Body: Standard |
Additional Notes | |
Templates | N/A |
1. Introduction
Lesson | Introduction | ||
BLOCK ID | 1.1 | BLOCK TYPE | |
NOTES | CONTENT | ||
Banner: WHAT IS PHISHING? Heading’s font bolded | Heading: What is Phishing? Banner of Phishing Text: Picture This Kelly Smith, the newly hired Director of Finance at Booz Allen, viewed an email from Apple with the sender email: natashacashapple1@yahoo.com. The sender explained how Booz Allen needs to urgently pay a bill of $10,000 before 5:00pm EST by the closing of business day. Kelly quickly clicked on the invoice link and used the company’s card to pay off the claimed debt. In conclusion, Booz Allen lost $10,000. Generally, phishing scams are challenging to identify because they may seem to come from highly esteemed organizations, respectable brands, or other renowned sources. | ||
Lesson | Introduction | ||
BLOCK ID | 1.2 | BLOCK TYPE | |
NOTES | CONTENT | ||
Image: Hook in credit card (right underneath the two questions) Continue button at the bottom | Text: What Are Phishing Scams? Phishing is a fraudulent practice of one virtually purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. What Happens If You Bite the Bait of Phishing? Being a victim of a phishing scam may result in stolen identity and/or financial losses. Next, you'll review how to identify different phishing attempts. | ||
2. Identify Phishing
Lesson | Identify Phishing | ||
BLOCK ID | 2.1 | BLOCK TYPE | |
NOTES | CONTENT | ||
Image Banner: Clown with IT background (text on it) | Text: How to Spot Phishing Attempt �Phishing scams are executed in three ways: emails, text messages and phone calls. Identifying Phishing Scams There are three ways victims fall prey to phishing scams: emails, text messages and phone calls. Click on each tab for vital information on how to spot a phishing scam. | ||
Lesson | Identify Phishing | ||
BLOCK ID | 2.2 | BLOCK TYPE | |
NOTES | CONTENT | ||
Image: Bill gates fake email photo.jpeg right under Email Address is Different Outlook.jpeg right under Not Personal Image: Fake text message. Jpeg right under Makes Little Sense Fake text message II. jpeg right under Contains Odd Link | Text: Email Phishing Two Tabs: ‘Email Address is Different’ and ‘Not Personal’ Email Address is Different: Email address is different from the official one. Company has its domain emails. Cyber-criminals always use an email address that looks very similar to the official one. Not Personal: Legitimate companies usually call you by your name. If the email doesn’t call you by your name, instead, it uses generic salutations like “Dear customer”, “Dear account holder “, “Dear user”, “Dear valued member”, it may be a phishing email. Text Phishing Two Tabs: ‘Makes Little Sense’ and ‘Contains Odd Link’ Makes Little Sense: If the message is riddled with spelling and grammatical errors, or seems out of line, then it’s probably a scam Contains Odd Link: Spam texts often contain a link. Sometimes that link appears to lead to a legitimate site, but a critical word or letter is missing or misspelled. | ||
Lesson | Identify Phishing | ||
BLOCK ID | 2.3 | BLOCK TYPE | |
NOTES | CONTENT | ||
Image: Phone ringing.jpeg right under Neighborhood Calls Unknown number.jpeg under Fake Warranties Info Tab: Click on the plus icon for more information concerning phone, email and text phishing. Image: Hook going through electronics. jpeg | Text: Phone Phishing Two Tabs: Neighborhood Calls and Fake Auto Warranties Neighborhood Calls: One location-based trick scammers use is called neighbor or neighborhood spoofing, in which they disguise their number to appear as if it is coming from a local number, using a similar area code or prefix to your number. Fake Auto Warranties: The scammer scam may already have some personal details about your car or warranty. These calls often start with a robocall instructing you to press a number and stay on the line. Text Phishing: It appears randomly Your bank and other legitimate businesses generally avoid using texts as their primary form of communication. If your ‘bank’ texts you asking for some action on your part, check for an accompanying email and call the customer service number listed on the official website to confirm Phone Phishing: Legitimate Businesses Scams Scammers might promise to help you start your own business and give your business coaching, or guarantee big profits from an investment. Don’t take their word for it. | ||
Lesson | Identify Phishing | ||
BLOCK ID | 2.4 | BLOCK TYPE | |
NOTES | CONTENT | ||
Image: Hook going through electronics. Jpeg Checklist under A Final Checklist Continue button | Text: Email Phishing: Email doesn’t call you by your name. Legitimate companies usually call you by your name. If the email doesn’t call you by your name, instead, it uses generic salutations like “Dear customer”, “Dear account holder”, “Dear user”, “Dear valued member”, it may be a phishing email. A Final Checklist The following statements are signs of phishing. Check all the boxes as you're reading the statements. View email address and the company's name—typically has its own domain. Fake auto warranty calls. Wrong grammar, spelling or punctuation errors. Flag generic subject lines and salutations. Be aware suspicious of hyperlinks or attachments. In the next lesson, you'll learn how to avoid phishing attempts successfully. | ||
3. Avoid Phishing
Lesson | Avoid Phishing | ||
BLOCK ID | 3.1 | BLOCK TYPE | |
NOTES | CONTENT | ||
Photo: Email Security.jpeg right under Email Security Photo: Authentication.jpeg right under Authentication Photo: Firewall.jpeg right under Use Firewalls and Anti Software | Text: Protect Yourself from Phishing Attacks Phishing scams are popular because they work. However, there are steps you can take to protect yourself and avoid becoming a victim of a phishing scam. Avoiding Phishing: Different Tactics, Right Systems Below are different forms of tactics to avoid phishing scams. Click on the plus icon for more information. Email Security You need email security. Implement email security solutions that can easily layer into existing cyber security solutions, and that can detect the most sophisticated of cyber attacks. Authentication You can set up authentication systems to identify certain IP addresses, countries and devices as red flags. | ||
Lesson | Avoid Phishing | ||
BLOCK ID | 3.2 | BLOCK TYPE | |
NOTES | CONTENT | ||
Photo: Employee Standing. Jpeg under Employee Vigilance | Text: Protect Yourself from Phishing Attacks Use Firewalls and Antivirus Software Anti-spyware and firewall settings should be used to prevent phishing attacks and users should update the programs regularly. Firewall protection prevents access to malicious files by blocking the attacks. Antivirus software scans every file which comes through the Internet to your computer. It helps to prevent damage to your system. Employee Vigilance Employees can be your best defense or your weakest link. Ensure that employees have the knowledge and tools to prevent phishing across electronic environments. Hold security awareness education and information sessions on a regular basis. | ||
Lesson | Avoid Phishing | ||
BLOCK ID | 3.3 | BLOCK TYPE | |
NOTES | CONTENT | ||
Photo: not spam.jpeg under Screen Calls Game: Matching Card Game | Text: Protect Yourself from Phishing Scams Screen Calls To help screen these calls, you can use tools such as Caller ID combined with number verification or use your wireless provider’s scam identification tools. As part of Scam Shield protections, T-Mobile gives free Caller ID to every customer. And when a scam threat is detected, customers automatically receive a “Scam Likely” warning on their Caller ID display. They can then decide if they want to answer the call or not. Even if you decide to answer a likely scam call, to protect yourself from any suspected fraudulent business calls, your best bet is to hang up and call the company back directly by looking up their customer service contact information on the Internet. | ||
Lesson | Avoid Phishing | ||
BLOCK ID | | BLOCK TYPE | |
NOTES | CONTENT | ||
Game: Matching Card Game Continue button at the bottom | Text: Protect Yourself from Phishing Scams Matching Card Game: Do's and Don'ts to Protect Yourself Let's check your knowledge. In the space, drag and drop statements to the section, do or don't on protecting yourself from phishing attacks. Entertaining Fake Warranty Calls Employee Vigilance Replying back to emails that contains so much misspelling Don’t click on links that’s demanding urgent payment Don’t use authentication system for verification Use Firewalls
Continue button at the bottom | ||
4. Conclusion
Lesson | Avoid Phishing | ||
BLOCK ID | | BLOCK TYPE | |
NOTES | CONTENT | ||
Quiz: Take Jigsaw’s Phishing Quiz I’ve taken the quiz | Text: Quiz Can You Spot When You’re Being Phished? | ||