How to fulfill orders on

How to get to this screen:

From dropdown via your name on top right corner > Buying/Selling > Orders Received

Orders Received: Set prices, fulfill orders, check order statuses

2 order statuses:

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3 payment statuses:

Once a sample has been paid for, you have the choice of either fulfilling the order and proceeding to shipping, or refunding the payment (if for any reason the sample is not available for immediate fulfillment to the buyer).

How to fulfill sample requests

Step 1: Press “FULFILL ORDER” button

How to fulfill sample requests

Step 2: Print the shipping label

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After pressing “FULFILL ORDER”, you can print the auto generated and pre-paid shipping label for the order.

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After you’ve printed your shipping label, this screen gives more detailed USPS shipping instructions.

How to fulfill sample requests

Step 3: Cleanly tape the label to your package and ship!

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If the price for a product is “PENDING”, you will need to set the final price before the buyer can finish the order.

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How to fulfill purchase inquiries for larger quantities

Step 1: Press “SET FINAL PRICE” button

First enter the current price per kilo in the product price range based on requested volume. Second, determine shipping for the desired quantity by calculating cost to the buyer’s shipping address using a shipping method of your choice (not currently facilitated through the site). Once you enter both costs, the buyer will be automatically notified that the order total is confirmed and is ready for them to return to the site and pay.

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How to fulfill purchase inquiries for larger quantities

Step 2: Enter final product price per kg and shipping cost

Once the order has been paid by the buyer you will be notified to ship via your selected carrier. Please provide a tracking number here so that the buyer will be notified order has shipped and so they can track the shipment.

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How to fulfill purchase inquiries for larger quantities

Step 3: Ship it! Fulfill order & enter tracking number