Coach Your Team to Success
10 Attributes of Good Managers
Create an inclusive environment.
Empower the team and don’t
micromanage.
Support career development
and discuss performance.
Be a good coach.
Be a good communicator.
Have a clear vision and strategy for the team.
Be productive and results oriented.
Collaborate.
Be a strong decision maker.
Have key technical skills to advise
the team.
Use the GROW Method of Coaching
Goal
Goal you want
Ask questions to allow the person being coached to dig �deeper into their goals, needs, interests and ideas of success. Ask and listen.
Reality
Reality of today
Ask questions to get a better understanding of the current state of reality or challenges for the person you are coaching. Assess and give feedback.
Options
Options for action
Ask questions that will help the person being coached recognize the different options for moving forward toward their goals. Explore possibilities and experiments with them.
Will
Will take these steps
Help the person being coached to establish next steps �for reaching their goals. Support planning and connect them �to resources.
More resources on each attribute at rework.withgoogle.com/subjects/managers/
The GROW Model was developed by Graham Alexander, Alan Fine, and Sir John Whitmore.
Employ SBI Formula for Feedback
Feedback is important to the happiness and success of your team but it’s
important that feedback is grounded, action-oriented, and truly aimed to
develop your team, not criticize them. You can use the SBI framework to
ensure you’re delivering feedback with the right approach.
Situation
Describe the situation
Behavior
Outline the behavior
(what they did)
Impact
Communicate the impact of
that behavior, then discuss
and clarify, create options,
and agree on next steps
The SBI Model was developed by Center for Creative Leadership.
For additional resources check out google.com/grow
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