Arkansas Department of Education�Education Freedom Account
ClassWallet Accountholder Guide
Agenda
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Education Freedom Account Overview
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Welcome to the Education Freedom Accounts
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We are excited about your participation in the EFA program for the 2025/26 school year!
Program funding |
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Expense Eligibility
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All education expenses are required to be used to support a student’s educational needs. The Arkansas Department of Education maintains an eligible education expenses list which contains a list of commonly approved and denied items. This list can be found in the Arkansas Division of Elementary and Secondary Program website.
ClassWallet Access
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Welcome to ClassWallet
The Arkansas Department of Education is using ClassWallet, an online funds management platform, to process transactions using Education Freedom Account funds.
You will use the ClassWallet platform to view your student’s balance, make purchases and payments, and submit reimbursement requests.
To accept your student’s Education Freedom Account and begin using the funds, you must follow the steps in the Welcome Email you received from ClassWallet.
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Access Account: First Time Login
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Important Note:
If you had a student participating in the program during the 24-25 school year, you will not be required to complete the First-Time Login process.
Access Account: First Time Login
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Be sure to whitelist or save info@classwallet.com and help@classwallet.com
as a "Safe Sender" to ensure you receive important system generated emails.
Access Account: Subsequent Logins
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When you are ready to login, go to app.classwallet.com and enter your email and the password you’ve created.
Toggle Account Access
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If you have multiple children receiving these funds, you can switch between accounts once you are logged in to the ClassWallet portal.
If you have multiple ClassWallet accounts we will make one the primary account and link the additional accounts below it.
The primary email is the login for all of your accounts. Once you log in, you can switch between accounts by clicking on the small arrow (pointing down) in the upper right hand corner of the application, next to where it says "Welcome."
Step-by-step instructions are available at Switch Between Accounts.
Your ClassWallet Home Page
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These are the tiles and menu options you will find on your ClassWallet home page:
Enrollment Verification
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Enrollment Verification
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Education Freedom Account participants must verify their school enrollment to receive funds.
To verify your school enrollment, you must link your student’s ClassWallet account to the school’s Direct Pay vendor account.
If you have a student who is homeschooled, you must link your student’s account to the "Homeschool - DO NOT PAY" vendor.
You will be required to link each student’s account to their respective school.
After logging into ClassWallet, you will see the Linked Vendors tile.
Enrollment Verification
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Private School Students: Search through the list of providers to locate your student’s school. Select ‘Link’.
Homeschool Students: Locate the provider named “Homeschool - Do Not Pay”. Select ‘Link’.
Microschool Students: Locate the provider named “Homeschool - DO NOT PAY”. Select ‘Link’. You must also link to your student's microschool.
Enrollment Verification
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After establishing the linked vendor, you’re responsible for maintaining the appropriate link to receive funds quarterly.
You can see the list of vendors you’re linked to within the Linked Vendors menu.
View & Accept the
Parent Agreement & Acknowledgement
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View the Parent Agreement & Acknowledgement
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Education Freedom Account participants must activate their ClassWallet account online once the account has been funded.
To activate the account and access the funds, you must login and accept the Education Freedom Account Parental Agreement and Acknowledgement.
Upon logging in for the first time, you will see the link to the Parental Agreement and Acknowledgement (“Affidavit”).
Accept the Parent Agreement & Acknowledgement
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Parent Agreement & Acknowledgement (“Affidavit”) Options:
Using Your Education Freedom Account Funds
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Ways to Use Your Funds
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Funds can be used through ClassWallet’s integrated Marketplace, submitting a payment to an approved school/vendor/provider, submitting a payment requests from Private Schools and Microschools and submitting a receipt for reimbursement for eligible expenses. All options are located on the homepage.
Shop online with vendors that offer a fully integrated e-commerce shopping experience
Marketplace
Make payments to registered schools/vendors/providers
Pay Vendor
Reimbursement
Request a reimbursement for a purchase that you made outside of the ClassWallet platform
Payment Requests from Private Schools and Microschools
Private schools and microschools will have the ability to send you a payment request through ClassWallet in lieu of an invoice
Payment Requests from Private Schools and Microschools
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Private schools and microschools will have the ability to send you a payment request through ClassWallet in lieu of an invoice. Click here for a step-by-step guide on how to review a payment request from a school.
Step 1: Once a school sends you a payment request, you’ll receive an email notification; you’ll also be able to see the payment request within your Linked Vendors tile in your ClassWallet account.
Reviewing a Payment Request
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Step 2: You may accept or decline the payment request.
Submitting a Payment Request
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Step 3: Submit the payment request. The payment request will be routed to ADE for review.
Direct Pay “Pay Vendor”
Product vendors and service providers who have been approved by the Arkansas Department of Education to receive EFA funds and who have registered on ClassWallet can be found when you click on the “Pay Vendor” button.
Once you obtain a bill or invoice from the school/vendor/provider, you can issue payment.
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Vendors
Invoice Guidelines
To receive payment approval, a complete invoice must be provided.
The invoice must be uploaded into ClassWallet by parents in PDF, JPEG, or PNG file format.
No handwritten documentation will be accepted.
Documentation must include the following:
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Making a payment through Pay Vendor
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Once you click on “Pay Vendor” you will be able to choose who receives the funds, upload the bill or invoice, and make the payment.
You can view step-by-step instructions here: https://classwallet.my.site.com/classwallet/s/article/How-to-pay-a-vendor
You can also watch a short 2-minute video here: https://youtu.be/Hu1TYS7mOFc
All payments will be reviewed by the designated administrators.
*Please keep in mind these videos and articles may not accurately represent the settings of ADE EFA and are intended for general instruction purposes only.
Shop Through the Marketplace
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To begin shopping, access the Marketplace through:
“Start Shopping” in the tile on the main page
or
through the drop-down menu on the top left corner of the homepage. Click on “Shop”
You can view step-by-step instructions here: https://classwallet.my.site.com/classwallet/s/article/How-to-shop. OR watch a short 2-minute video here: https://youtu.be/4Sk6k2yE9XA
All purchases will be reviewed by the designated administrators.
*Please keep in mind these videos and articles may not accurately represent the settings of ADE EFA and are intended for general instruction purposes only.
Reimbursement Requests:
Link Bank Account
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Getting Started: Link your bank account. You will only need to link your bank account once. The required information to link your bank account are:
Important Note: Ensure the information entered is correct as you won’t be able to relink an account once your account is linked. If any changes are needed please contact ClassWallet Customer Support.
Reimbursement Requests: Submit Receipts
Once your bank account is linked, you can start a reimbursement and submit receipts by:
OR
You can view step-by-step instructions and videos at: https://classwallet.my.site.com/classwallet/s/article/Submitting-receipts-for-reimbursement
All purchases will need to be reviewed and approved by the designated administrators.
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*Please keep in mind these videos and articles may not accurately represent the settings of the Arkansas Education Freedom Account Program and are intended for general instruction purposes only.
Submitting Receipts Using Our Mobile Optimized Website
Watch the reimbursement process, from start to finish, using our mobile-optimized website at the link below:�
All reimbursement request will follow the approval workflow established by the Program.
*Please keep in mind these videos and articles may not accurately represent the settings of the Arkansas Education Freedom Account Program and are intended for general instruction purposes only.
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Reimbursement Receipt Guidelines
To submit an expense for reimbursement, you must obtain a receipt from the vendor. You will upload this receipt in PDF, JPEG, or PNG file format.
Receipts must include the following:
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Other Important Information
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Category Selection Requirement
Upon submitting a transaction through the Marketplace, Pay Vendor, or Reimbursement module, you will be required to select the appropriate category related to your transaction. Please select only ONE category for each transaction. If your transaction contains items that have multiple categories, please select the category that is most relevant to your transaction.
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Transaction Confirmation Emails
You will receive the following emails after you submit Marketplace orders, payments through Pay Vendor, and receipts for reimbursements:
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EANS
Access & View Reports
You can view reports and all account activity in your ClassWallet account. You can find these real-time reports through the Report tile found on the homepage or the sidebar menu.
Access reports from the homepage tile OR Access reports from the menu
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Approval & Rejection Notes
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Important Dates
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| Quarter 1 | Quarter 2 | Quarter 3 | Quarter 4 |
School Enrollment Verification | By August 11th | By October 21st | By January 27th | By April 7th |
Funding Distribution | By August 21st | By October 28th | By February 3rd | By April 14th |
Important Note: You will have limited access to your ClassWallet account until the first quarterly disbursement.
Deadlines and Important Notes
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General Questions About Security
ClassWallet takes customer security seriously. For most users, we only need to capture a valid email address to open the account and a valid address to ship purchases to. For some optional services, we need to capture more personal information. Whenever possible, we rely upon our partner banks to capture the data securely and we never store personal data in the ClassWallet system. We employ the same level of security for the bank accounts that we establish for our users.
Securing customer funds is a top priority at ClassWallet. When deploying funds onto the ClassWallet platform, customer deposits are secured through the use of separate and discrete customer accounts with their own ABA, routing numbers and FDIC insurance. Customer funds are held at BankUnited, a Qualified Public Depository (QPD) in the state of Florida. A QPD is qualified to hold public funds and has stringent collateralization, monthly and annual reporting requirements to the Florida State Treasury.
View more information here: General questions about security
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ClassWallet User Support
We’re here to help! You can find the SUPPORT tile on your ClassWallet home page for easy access to FAQs, videos and ways to contact us.
Our support team can assist you with any of the following:
• First-time login
• Updates to your account
• Parent Agreement selection or reset
• Vendor inquiries
• Order submissions
• Order updates & delivery
• Returns and exchanges
• Service provider registration status
• Document upload for payments
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Ways to Reach ClassWallet Support:
Customer support hours:
Monday – Friday: 7 AM to 7 PM CST
Saturday: 9 AM to 3 PM CST
NOTE: For questions about eligibility, funding amounts or EFA policies, email visit the Arkansas Department of Education Freedom Account Page or email ade.efa@ade.arkansas.gov.
Thank You
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