1 of 42

Arkansas Department of Education�Education Freedom Account

ClassWallet Accountholder Guide

2 of 42

Agenda

2

3 of 42

Education Freedom Account Overview

3

4 of 42

Welcome to the Education Freedom Accounts

4

We are excited about your participation in the EFA program for the 2025/26 school year!​

Program funding

  • Participating students will receive $6,864 or $7,627 for former Succeed Scholarship Program students.�
  • Funds will be made available to families on a quarterly basis: August, October, February, April​�
  • Funds can be spent on eligible expenses from approved private schools and vendors in the ClassWallet portal​.

5 of 42

Expense Eligibility

5

All education expenses are required to be used to support a student’s educational needs. The Arkansas Department of Education maintains an eligible education expenses list which contains a list of commonly approved and denied items. This list can be found in the Arkansas Division of Elementary and Secondary Program website.

  • For a list of eligible expenses click here.
  • For a list of ineligible expenses, click here.

6 of 42

ClassWallet Access

6

7 of 42

Welcome to ClassWallet

The Arkansas Department of Education is using ClassWallet, an online funds management platform, to process transactions using Education Freedom Account funds.​

You will use the ClassWallet platform to view your student’s balance, make purchases and payments, and submit reimbursement requests.​​

To accept your student’s Education Freedom Account and begin using the funds, you must follow the steps in the Welcome Email you received from ClassWallet.

7

8 of 42

Access Account: First Time Login

8

  1. Go to app.classwallet.com and click on the “First Time Login” button.

  1. Enter your email address that was on your EFA and click the checkbox: “I’m not a robot” and then click the blue button to verify your email address.

Important Note:

If you had a student participating in the program during the 24-25 school year, you will not be required to complete the First-Time Login process.​

9 of 42

Access Account: First Time Login

9

  1. ClassWallet (info@classwallet.com) will send you an email to verify your account. Click "Login" in the email.
  1. Create the login information you will use to access your account moving forward.

Be sure to whitelist or save info@classwallet.com and help@classwallet.com

as a "Safe Sender" to ensure you receive important system generated emails.

10 of 42

Access Account: Subsequent Logins

10

When you are ready to login, go to app.classwallet.com and enter your email and the password you’ve created.

11 of 42

Toggle Account Access

11

If you have multiple children receiving these funds, you can switch between accounts once you are logged in to the ClassWallet portal.

If you have multiple ClassWallet accounts we will make one the primary account and link the additional accounts below it.

The primary email is the login for all of your accounts. Once you log in, you can switch between accounts by clicking on the small arrow (pointing down) in the upper right hand corner of the application, next to where it says "Welcome."

Step-by-step instructions are available at Switch Between Accounts.

12 of 42

Your ClassWallet Home Page

12

These are the tiles and menu options you will find on your ClassWallet home page:

  • Balance – View your balance and any applicable deadline and acknowledgements.​
  • Linked Vendors - Enables account holders to link themselves to the appropriate homeschool or private school based on their enrollment.​
  • Reimbursement - Link your bank account to submit receipts for reimbursement​
  • Pay Vendor - Issue a direct payment to registered vendors/providers​
  • Reports - View funds received and any order details
  • Support - Find training videos, FAQs or contact Support​
  • Account Settings - View basic information in your ClassWallet account.

13 of 42

Enrollment Verification

13

14 of 42

Enrollment Verification

14

Education Freedom Account participants must verify their school enrollment to receive funds.

To verify your school enrollment, you must link your student’s ClassWallet account to the school’s Direct Pay vendor account.​

If you have a student who is homeschooled, you must link your student’s account to the "Homeschool - DO NOT PAY" vendor.​

You will be required to link each student’s account to their respective school.​

After logging into ClassWallet, you will see the Linked Vendors tile.

15 of 42

Enrollment Verification

15

Private School Students: Search through the list of providers to locate your student’s school. Select ‘Link’.

Homeschool Students: Locate the provider named “Homeschool - Do Not Pay”. Select ‘Link’.

Microschool Students: Locate the provider named “Homeschool - DO NOT PAY”. Select ‘Link’. You must also link to your student's microschool.

16 of 42

Enrollment Verification

16

After establishing the linked vendor, you’re responsible for maintaining the appropriate link to receive funds quarterly.

You can see the list of vendors you’re linked to within the Linked Vendors menu.

17 of 42

View & Accept the

Parent Agreement & Acknowledgement

17

18 of 42

View the Parent Agreement & Acknowledgement

18

Education Freedom Account participants must activate their ClassWallet account online once the account has been funded.

To activate the account and access the funds, you must login and accept the Education Freedom Account Parental Agreement and Acknowledgement.

Upon logging in for the first time, you will see the link to the Parental Agreement and Acknowledgement (“Affidavit”).

19 of 42

Accept the Parent Agreement & Acknowledgement

19

Parent Agreement & Acknowledgement (“Affidavit”) Options:

  • Accept
  • After you accept, you will see your account balance and can begin using funds.

  • Skip for Now
  • You will be taken to your ClassWallet account, but your balance will be $0. You must click on the blue “Affidavit” link in order to display the Parental Agreement and Acknowledgement and “Accept” it in order to receive and use EFA funds. You can view instructions here.

  • Reject
  • On the confirmation message, you can confirm your rejection of the EFA funds or click “Go Back” to change your selection. If you accidentally rejected the Parent Agreement and Acknowledgement, contact ClassWallet support to reset your selection.

20 of 42

Using Your Education Freedom Account Funds

20

21 of 42

Ways to Use Your Funds

21

Funds can be used through ClassWallet’s integrated Marketplace, submitting a payment to an approved school/vendor/provider, submitting a payment requests from Private Schools and Microschools and submitting a receipt for reimbursement for eligible expenses. All options are located on the homepage.

Shop online with vendors that offer a fully integrated e-commerce shopping experience

Marketplace

Make payments to registered schools/vendors/providers​

Pay Vendor

Reimbursement

Request a reimbursement for a purchase that you made outside of the ClassWallet platform

Payment Requests from Private Schools and Microschools

Private schools and microschools will have the ability to send you a payment request through ClassWallet in lieu of an invoice

22 of 42

Payment Requests from Private Schools and Microschools

22

Private schools and microschools will have the ability to send you a payment request through ClassWallet in lieu of an invoice. Click here for a step-by-step guide on how to review a payment request from a school.

Step 1: Once a school sends you a payment request, you’ll receive an email notification; you’ll also be able to see the payment request within your Linked Vendors tile in your ClassWallet account.

23 of 42

Reviewing a Payment Request

23

Step 2: You may accept or decline the payment request.

  • If you accept the payment request, you’ll be asked to select the appropriate expense category and the 25-26 AR EFA purse in order to submit the transaction to ADE for review.
  • If you decline the payment request, you’ll be given the option to leave a comment for the school as to why you declined the request.

24 of 42

Submitting a Payment Request

24

Step 3: Submit the payment request. The payment request will be routed to ADE for review.

25 of 42

Direct Pay “Pay Vendor”

Product vendors and service providers who have been approved by the Arkansas Department of Education to receive EFA funds and who have registered on ClassWallet can be found when you click on the “Pay Vendor” button. ​

Once you obtain a bill or invoice from the school/vendor/provider, you can issue payment.

25

Vendors

26 of 42

Invoice Guidelines

To receive payment approval, a complete invoice must be provided.

The invoice must be uploaded into ClassWallet by parents in PDF, JPEG, or PNG file format.

No handwritten documentation will be accepted.

Documentation must include the following:

  • Vendor name
  • Student first and last name (services only)
  • Item name/description (it should be clear what specifically is being paid for)​
  • Date or time frame of service (Tuition for Q1, etc. - not required for product purchases)
  • Itemized and total amounts due​

26

27 of 42

Making a payment through Pay Vendor

27

Once you click on “Pay Vendor” you will be able to choose who receives the funds, upload the bill or invoice, and make the payment.

You can view step-by-step instructions here: https://classwallet.my.site.com/classwallet/s/article/How-to-pay-a-vendor

You can also watch a short 2-minute video here: https://youtu.be/Hu1TYS7mOFc

All payments will be reviewed by the designated administrators.

*Please keep in mind these videos and articles may not accurately represent the settings of ADE EFA and are intended for general instruction purposes only.

28 of 42

Shop Through the Marketplace

28

To begin shopping, access the Marketplace through:

“Start Shopping” in the tile on the main page

or

through the drop-down menu on the top left corner of the homepage. Click on “Shop”

You can view step-by-step instructions here: https://classwallet.my.site.com/classwallet/s/article/How-to-shop. OR watch a short 2-minute video here: https://youtu.be/4Sk6k2yE9XA

All purchases will be reviewed by the designated administrators.

*Please keep in mind these videos and articles may not accurately represent the settings of ADE EFA and are intended for general instruction purposes only.

29 of 42

Reimbursement Requests:

Link Bank Account

29

Getting Started: Link your bank account. You will only need to link your bank account once. The required information to link your bank account are:

  1. Address
  2. Account number
  3. Routing number
  4. Bank name
  5. Name on the account

Important Note: Ensure the information entered is correct as you won’t be able to relink an account once your account is linked. If any changes are needed please contact ClassWallet Customer Support.

30 of 42

Reimbursement Requests: Submit Receipts

Once your bank account is linked, you can start a reimbursement and submit receipts by:

  • scanning receipts using a desktop printer and submitting them through ClassWallet online

OR

  • taking a photo using your smartphone and submitting through the ClassWallet mobile-friendly website

You can view step-by-step instructions and videos at: https://classwallet.my.site.com/classwallet/s/article/Submitting-receipts-for-reimbursement

All purchases will need to be reviewed and approved by the designated administrators.

30

*Please keep in mind these videos and articles may not accurately represent the settings of the Arkansas Education Freedom Account Program and are intended for general instruction purposes only.

31 of 42

Submitting Receipts Using Our Mobile Optimized Website

Watch the reimbursement process, from start to finish, using our mobile-optimized website at the link below:�

https://youtu.be/XASOaUYsO9o

All reimbursement request will follow the approval workflow established by the Program.

*Please keep in mind these videos and articles may not accurately represent the settings of the Arkansas Education Freedom Account Program and are intended for general instruction purposes only.

31

32 of 42

Reimbursement Receipt Guidelines

To submit an expense for reimbursement, you must obtain a receipt from the vendor. You will upload this receipt in PDF, JPEG, or PNG file format.

Receipts must include the following:

  • Provider/vendor Name​
  • Purchase Date
  • What the receipt is for, including line-item description and cost information​
  • Total amount due/paid

32

33 of 42

Other Important Information

33

34 of 42

Category Selection Requirement

Upon submitting a transaction through the Marketplace, Pay Vendor, or Reimbursement module, you will be required to select the appropriate category related to your transaction. Please select only ONE category for each transaction. If your transaction contains items that have multiple categories, please select the category that is most relevant to your transaction.

34

35 of 42

Transaction Confirmation Emails

You will receive the following emails after you submit Marketplace orders, payments through Pay Vendor, and receipts for reimbursements:

    • Confirmation of payment or order submission
    • Confirmation of the administrator’s approval or rejection, along with any applicable comments

35

EANS

36 of 42

Access & View Reports

You can view reports and all account activity in your ClassWallet account. You can find these real-time reports through the Report tile found on the homepage or the sidebar menu.

Access reports from the homepage tile OR Access reports from the menu

36

37 of 42

Approval & Rejection Notes

  • All purchases will be reviewed to ensure compliance with Education Freedom Account guidelines. Improper use of EFA funds could result in account closure and the loss of funds.

  • Upon approval of your order or payment, you will receive a confirmation email.

  • When a payment is submitted, the vendor receives email confirmation and the payment should settle to the vendor’s bank account within 2 - 10 business days.

  • When a reimbursement is approved, you will receive an email confirmation and the payment should settle in the linked bank account within 2-10 business days.

  • If your order or payment is rejected, you will receive an email notification with details and all funds will be credited back to your ClassWallet account.

  • Questions about approvals or rejections should be directed to the email listed in the confirmation emails.

  • In addition to the email communication, you can find rejection notes and comments in your order transaction report.

37

38 of 42

Important Dates

38

Quarter 1

Quarter 2

Quarter 3

Quarter 4

School Enrollment Verification

By August 11th

By October 21st

By January 27th

By April 7th​

Funding Distribution

By August 21st

By October 28th

By February 3rd

By April 14th

Important Note: You will have limited access to your ClassWallet account until the first quarterly disbursement.

39 of 42

Deadlines and Important Notes

  • Families will receive updates and reminders from ClassWallet via email, please save info@classwallet.com and help@classwallet.com to safe sender list.​�
  • Education Freedom Accounts don’t expire as long as the student remains eligible.​�
  • The deadline to link to your student's school is August 11th. Failure to complete the linking process by August 11th may result in the delay of your student receiving Q1 funding.​�
  • Quarter one funding for account holders who verify their enrollment is expected to be available on August 21st. ​�
  • Additional training opportunities will be communicated via email invitation.

39

40 of 42

General Questions About Security

ClassWallet takes customer security seriously. For most users, we only need to capture a valid email address to open the account and a valid address to ship purchases to. For some optional services, we need to capture more personal information. Whenever possible, we rely upon our partner banks to capture the data securely and we never store personal data in the ClassWallet system. We employ the same level of security for the bank accounts that we establish for our users.

Securing customer funds is a top priority at ClassWallet. When deploying funds onto the ClassWallet platform, customer deposits are secured through the use of separate and discrete customer accounts with their own ABA, routing numbers and FDIC insurance. Customer funds are held at BankUnited, a Qualified Public Depository (QPD) in the state of Florida. A QPD is qualified to hold public funds and has stringent collateralization, monthly and annual reporting requirements to the Florida State Treasury.

View more information here: General questions about security

40

41 of 42

ClassWallet User Support

We’re here to help! You can find the SUPPORT tile on your ClassWallet home page for easy access to FAQs, videos and ways to contact us.

Our support team can assist you with any of the following:

• First-time login

• Updates to your account

• Parent Agreement selection or reset

• Vendor inquiries

• Order submissions

• Order updates & delivery

• Returns and exchanges

• Service provider registration status

• Document upload for payments

41

Ways to Reach ClassWallet Support:

  • Email us at help@classwallet.com

  • Call us at (877) 969-5536

 

Customer support hours:

Monday – Friday: 7 AM to 7 PM CST

Saturday: 9 AM to 3 PM CST

NOTE: For questions about eligibility, funding amounts or EFA policies, email visit the Arkansas Department of Education Freedom Account Page or email ade.efa@ade.arkansas.gov.

42 of 42

Thank You

42