Academic Technologies
�Quick Guide
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2024
Adobe | Canvas & Integrated Tools | Classroom Technologies | Kaltura | TopHat | Zoom
What You’ll Find In This Guide
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Quick Guide Introduction
Adobe | Canvas & Integrated Tools | Classroom Technologies | Kaltura | TopHat | Zoom
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About VCU Academic Technologies
Academic Technologies (AT), a unit of Technology Services that delivers, manages and supports core technologies and instructional resources to enhance teaching and learning, student engagement, and promote positive learning outcomes through a variety of instructional approaches.
Our Teams:
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Adobe @ VCU
Adobe Creative Cloud is now available to all currently-enrolled VCU students taking at least one credit-bearing course as part of the VCU student software bundle at no additional cost! To take advantage of this offering, students must visit https://go.vcu.edu/adobe/students.
Additionally, ALL colleges/schools at VCU have now opted to cover all instructional faculty with Adobe Acrobat DC with the ability to request an upgrade to the full Adobe Creative Cloud suite! To request an upgrade for access to tools such as Adobe Photoshop, Illustrator, InDesign, Premier Pro, and others, please contact your college/school Adobe liaisons. You can find a list of them here: https://go.vcu.edu/adobe/liaisons.
For instructions on how to login, go to https://adobe.vcu.edu/sign-in/. Be sure to use your VCU eID email address in the format “yourEID@vcu.edu”. You cannot use a personal email address or a vcuhealth.org email address.
For more information about Adobe @VCU, please visit our website at https://adobe.vcu.edu. If you need help, please first reach out to your college/school Adobe liaisons. You may also submit a ticket at https://itsupport.vcu.edu under the Teaching & Learning > Instructional Resources > Adobe Software category.
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Canvas @ VCU
Canvas is VCU’s primary learning management system (LMS) and is directly integrated with the University's Banner enrollment system. The LMS is available to everyone within the VCU community who has a valid eID and password.
Login to Canvas your VCU eID credential at: go.vcu.edu/canvas
Learn how to use Canvas features and tools, by reviewing these FAQs and tutorial videos:
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Kaltura @ VCU
Kaltura is VCU's cloud-based video management and screen capture system that facilitates the conversion and distribution of audio and video formats online.
Kaltura is recommended for creating and embedding videos and audio files within your Canvas course(s), and has enhanced functionality to create interactive quizzes and video transcripts. Kaltura is available to all currently enrolled students, and employed faculty and staff.
Login to Kaltura your VCU eID credentials at: https://vcu.mediaspace.kaltura.com/
Kaltura resources and support:
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Zoom @ VCU
Zoom is VCU's official desktop conferencing solution used to support remote instruction and collaboration. It is available to all currently enrolled VCU students and/or employed faculty and staff.
To secure a license, login with your VCU eID credentials at: https://vcu.zoom.us
Zoom resources and support:
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Guidelines & Procedures
University and Technology Services policies for privacy, security and intellectual rights apply to all Academic Technologies' applications and services.
To help ensure the integrity of VCU systems and data, please review these guidelines and procedures:
Accessibility: https://academictech.vcu.edu/integrity--security/accessibility/
Information Security: https://academictech.vcu.edu/integrity--security/information-security/
Intellectual Property: https://academictech.vcu.edu/integrity--security/intellectual-property/
Records Management: https://academictech.vcu.edu/integrity--security/records-management/
Selecting Instructional Tools: https://academictech.vcu.edu/integrity--security/selecting-instructional-tools/
Teaching and Learning Guidelines: https://learningsystems.vcu.edu/guidelines--procedures/
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AT Learning Systems Support
We offer a variety of assistance options available for faculty, staff and students. If you do not find the resource you need, please contact the VCU IT Support Center at 804-828-2227 for assistance.
Canvas & Kaltura Support:
For any information regarding our team, what we do, what we support and/or how to get support, visit the Learning Systems website at: https://learningsystems.vcu.edu/
Note: When requesting assistance, please provide all necessary information to help expedite troubleshooting and resolution. i.e course ID(s), eID(s), assignment names, gradebook column title(s), etc.. For some quick troubleshooting tips, please see our “Questions” page at: https://learningsystems.vcu.edu/-help--resources/troubleshooting/
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Classroom Technology Support
We offer a variety of assistance options for instructors using centrally managed classrooms. If you do not find the resource you need, please contact the VCU IT Support Center at 804-828-2227 for assistance.
In-Classroom Assistance
Monroe Park Campus: 828-1098 | MCV Campus: 828-3400
Video Production
Zoom
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Other Academic Technologies Support
We offer a variety of assistance options for faculty, staff and students. If you do not find the resource you need, please contact the VCU IT Support Center at 804-828-2227 for assistance.
Video Production
Zoom
Adobe Creative Cloud
Loaner Laptops: https://catalog.ts.vcu.edu/service/loaner-laptops
Top Hat: go.vcu.edu/tophat/
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Receive Updates from AT
For timely updates and notices, subscribe to any/all of the blogs managed by Academic Technologies. To subscribe, scroll to the bottom of the following pages, enter your email address, and click “Subscribe”:
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We Appreciate your Feedback!
As usual, we welcome and appreciate your feedback, which is critical to the continued success of our teams.
Learning Systems Team
Academic Technologies routinely requests input from campus stakeholders and also share the results.
We value all feedback and invite you to participate!