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CLEAR, CALM AND CONNECTED

Communicating with teachers, staff and parents

Ramona Soto-Barajas|Substitute Teacher Professional Development Conference |July 29, 2026

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RAMONA SOTO-BARAJAS

Ramona Soto-Barajas

Human Resources Director

emailrsotobarajas@stocktonusd.org

phone(209) 933-7065 EXT. 2101

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WORKSHOP OBJECTIVES

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WORKSHOP OBJECTIVES

01

Real-Life Practice

Practice and navigate realistic communication scenarios to build confidence for any classroom situation.

02

Effective Tools

Learn and adopt simple, practical communication tools designed to streamline your daily interactions.

03

Stronger Connections

Strengthen critical connections and foster collaboration with school teachers, staff, and student families.

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ICE BREAKER

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ICE BREAKER

Please share with your group:

person

Introduce Yourself

Your name and how long you have been working as a substitute teacher.

chat

Share a Success

One success you've had with communication in the classroom—what actions did you take?

forum

Key Challenges

What are some common communication challenges you have faced during your sub assignments?

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WHY COMMUNICATION MATTERS

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WHY COMMUNICATION MATTERS

Strong communication leads to:

check_circleContinuity of learning for students

check_circleFewer misunderstandings

check_circlePositive relationships with staff & families

check_circleIncreased trust and respect

schoolWith Teachers

Builds trust and continuity. Supports student success and classroom routines.

peopleWith Families

Often minimal, but when it happens (notes, early pickups, emergencies), clarity is key.

groupsWith Office & School Staff

These are your teammates—support with logistics, emergencies, discipline, etc.

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WHAT CAN GO WRONG WITHOUT GOOD COMMUNICATION

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WHAT CAN GO WRONG WITHOUT IT?

When communication breaks down:

A lack of clear information flow disrupts classroom management, halts academic momentum, and leaves school staff disconnected.

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Misused class time

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Lesson plan not followed

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Lack of behavior notes or feedback

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Teacher uncertainty about what happened

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Loss of Instruction-no learning

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REAL-WORLD SCENARIO PRACTICE

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SCENARIOS

01End-of-Day Teacher Note

You’re leaving a note for the returning teacher summarizing the day—issues, highlights, questions.

02Front Office Request

You’re checking in for an unexpected assignment—how do you introduce yourself and get key info quickly?

03Concern About a Student

A student had an emotional outburst. You need to tell the counselor or admin. What do you say (and what don’t you say)?

04Parent Question in the Hallway

A parent asks you why their child received a behavior note. You're not the regular teacher—what’s the best response?

05Team Support

A neighboring teacher pops in to ask if you need help—how do you communicate your needs or boundaries respectfully?

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SUBSTITUTE TEACHER HANDBOOK

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SUBSTITUTE HANDBOOK

PAGE 12

Job Expectations

PAGE 13

What the Teacher Should Have Available to Me

PAGE 14

What to Do Before Students Arrive

PAGE 15

Communicate with Classroom Assists and Volunteers

PAGES 16-17

Do’s and Don’ts for Substitute Teachers

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BEST PRACTICES FOR COMMUNICATION

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BEST PRACTICES

✓ DO

• Be clear, brief, and specific

• Use a positive, professional tone

• Document incidents factually

✗ DON’T

• Vent in notes

• Ignore small issues

• Assume plans always go as expected

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SAMPLE�SUBSTITUTE NOTE

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SUBSTITUTE NOTE

"Hi Ms. Jones,�We completed the math stations as outlined. Most students were engaged, though Group 2 needed reminders to stay on task. I collected the exit tickets and left them on your desk. Also, Jake asked about his missing work—may want to follow up."

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TOOLKIT TIPS

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TIPS

assignment

Read the Lesson Plan

Always read the full lesson plan before class begins

people

Identify Your Support Team

Ask for a buddy teacher or point person in case you have questions or need support

edit_note

Document Day-Specific Details

Leave notes on the day-specific details

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CREATE YOUR PERSONAL COMMUNICATION CHECKLIST

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COMMUNICATION CHECK-LIST

check

Follow the plan

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Leave a written note

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Report behavior concerns/unfinished work

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Mention absences or changes

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Share what went well

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COMMUNICATION WITH OFFICE

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COMMUNICATING WITH OFFICE

Why it matters: They are your lifeline. First in, last out.

check_circleKEY PRACTICES

  • Check-in/check-out protocols
  • Clarify expectations: Hall passes, discipline policies, emergencies
  • Be professional & respectful: You’re representing the school
  • Ask questions when unsure (and know who to ask)

warningRED FLAGS

  • Showing up late without notice
  • Not reporting issues (e.g., a student leaves class)

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COMMUNICATING WITH PARENTS

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COMMUNICATING WITH PARENTS

Why it matters: Parents may see you as the face of the classroom that day.

scheduleWHEN IT HAPPENS

  • Drop-off & Pick-up: Especially common in elementary school settings.
  • Phone Calls: When explicitly allowed or requested by administration.
  • Escorting Kids: Moving students to/from or the main office.

assignment_turned_inGUIDELINES

  • Keep it Brief: Remain strictly professional and keep conversations concise.
  • No Behavior Talks: Do not discuss individual student behavior unless planned.
  • Direct Concerns: Route ongoing parent concerns to the regular teacher or admin.

forumPARENT INQUIRIES

If a parent asks:

  • "How did Emma do today?"
  • "Did Johnny behave himself?"

Practice redirecting with diplomacy.

“forwarding approach”

“Collaborative Approach”

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FINAL REFLECTION

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FINAL REFLECTION

psychology

What’s one communication habit you’ll start using tomorrow?

Share your thoughts with the group or write them down.

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YOUR TIME AND CARE �IN THE CLASSROOM MATTERS�GOOD COMMUNICATION=GOOD TEACHING

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QUESTIONS?

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THANK YOU!