CyberpatientER�3D Online Multiplayer Simulation for Medical Education

Wenyi Gong

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2019-2020

Instructional Design Project 1

Agenda

• Me and My team
• Project introduction
• Instructional design approach and challenges
• Learnings

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Wenyi Gong

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• MDM, MEd, BA in Education; PMP, PSM
• Public School Teacher & Program manager (4.5 years), Educational Developer (4+ years)
• Research areas: design thinking, virtual worlds and higher education, andragogy
• www.wenyigong.com

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Learning designer

Agile project manager

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Team

UX/UI Designer

Learning designer

Scrum Master

Product manager

UI designer

3D artist

Software developer

Software developer

Client liaison

Project Timeline

Full time client project

Client

Non-profit

Vancouver, Canada

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Project Associates

Mentorship

Dr. Q & Dr. Shi

Pain Points

Emergency Room (ER) Simulation Training

Facilitator

Medical team

• Limited offline training resources (accessibility, cost, time)
• Ineffective ER team communication

Closed Loop Communication

(CLC)

Pain Points

Demonstration

Closed Loop Communication (CLC)

Pain Points

Emergency Room (ER) Simulation Training

Facilitator

Medical team

• Limited offline training resources (accessibility, cost, time)
• Ineffective ER team communication

Closed Loop Communication

(CLC)

Solution

Value Proposition

For medical students and medical professionals who need to train for emergency situations, CyberPatientER is a 3D simulation that emphasizes the practice of effective team communication.

Unlike competing products, including Full Code: ER Simulator and the vHealthCare simulation, CyberPatientER offers an online multiplayer simulation that prioritizes voice chat to practice effective communication while completing various actions in an ER setting.

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Instructional Design Process

Agile

Scrum

Evaluation

Development

Implementa-tion

Analysis

• The problem (effectiveness, cost & time)
• Instructional goals and objectives (for facilitators and ER teams)
• Required resources (subject matter expert input)
• Extensive research

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Analysis

• Extensive research
• Target users/learners

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Analysis

• Extensive research
• Target users/learners
• Technical requirements

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Analysis

• Extensive research
• Target users/learners
• Technical requirements
• Competing products

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Analysis

• Extensive research
• Target users/learners
• Technical requirements
• Competitor product
• Medical knowledge

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Analysis

• Extensive research
• Target users/learners
• Technical requirements
• Competitor product
• Medical knowledge
• Field trip (VGH, BCCH ER Sims)

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Analysis

• Extensive research
• Target users/learners
• Technical requirements
• Competitor product
• Medical knowledge
• Field trip (VGH, BCCH ER Sims)
• Interview, survey

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Design

• Possible solution
• Instructional objectives

- The ER team - The facilitator

• Core features

Design

The team will be able to practice effective CLC

• Closed Loop Communication (CLC tutorial)
• Multiplayer
• Instant verbal communication
• Interactable objects

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Design

Facilitator will be able to control the mannequin and monitor process

• Adjustable vitals
• Time bookmark for the debrief

Design

Design

User journey map

Design

Decision flow

Design

Prototypes, user testing

Design

Wireframes, user testing

Design

Functional prototypes and user testing

Development

Daily scrum

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Sprint planning

Sprint review

Retrospective

Development

Development

pre-sim

simulation

post-sim

Sign in

Create/ join room

Role selection

Patient handover

Debrief

Facilitator

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Team

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Development

Team member’s view

Facilitator’s view

Development

Development

Design

User testing

Survey

Expert judgement

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Implementation

• Client validates the scope and features
• Beta test: minimal viable product
• Suggestions for future development
• Product (MVP) and documentation handover

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Evaluation

• Throughout the whole process
• Usability tests (remote, in-person)
• two major user tests
• Several small-scale user tests for features
• 45-page user testing document and assessment
• 20+ medical students, 12 medical professionals (medical doctors, ER nurses, Medical professors/instructors)
• Survey

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Learnings

Traditional vs. Online Simulations

Understand learners

Medical knowledge

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User testing

Align goals

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Dependencies among tasks

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THANK YOU!