Intake & Scoping
Vision - “Tell me about your digital strategy and vision, who owns this?”
Design - “Tell me about when you last conducted user research, and how that has been incorporated into product design/product vision?”�Multichannel & Accessibility - “Tell me about how your plans for digital services relate to your ongoing services? What are your plans to ensure nobody is left behind?”�Growth - “Do you plan on doing less digital work next year than this year? What investment decisions are you making to align with plans for growth?”
Transformation - “How much do you really want to change?”
Building Agile Teams
Core Team - Identify key roles for your core team�Extended Team - What other roles will you need touchpoints with?�Steering Team - Who is your governance team?�Leadership - Who provides leadership support for your team?
Digital Governance
What you need to think about:�
A — Don't slow down delivery
B — Document and share
C — Think of the long term questions