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Caring for Patients & Caregivers Facing Uncertainty

Tami Borneman, RN, MSN, CNS, FPCN

Clinical Research & Editing Consultation

tbrnmsn@gmail.com

https://consultation-editingservices.squarespace.com/

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Objectives�

  • Describe key issues for patients and family caregivers related to uncertainty.
  • Describe key issues for nurses working with patients and family caregivers facing uncertainty and assessed as being in “denial.”
  • Discuss how denial and hope can coexist.
  • Describe why assessing patient and family spirituality is important for addressing uncertainty.
  • Discuss findings from research literature related to uncertainty.
  • Identify ways nurses can improve their own comfort level with patients and family caregivers’ uncertainty and “denial.”

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Blindsided by Life�

“In those few moments of realization, your focus changes from the everyday, ordinary issues of life, to the traumatic, catastrophic occurrences that make everything else seem miniscule. Your focus has been changed from the mundane to the monumental. Your feelings have escalated from bland to ballistic in a heartbeat. And while your heart is pounding, you hold your breath, and realization begins to sink into your consciousness. You’ve been blindsided and nothing will ever be the same again.” (Wright, 2018)

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Why This Topic?

“He’s in denial!”

“She just can’t accept it!”

“If he could just accept his diagnosis even a little bit, then we could get him the help he needs”

“If she just understood that her husband has widespread metastatic lung cancer and putting him through more chemotherapy is not going to help him, we could get the poor guy on hospice”

Not that these aren’t legitimate concerns,

BUT, what IF it isn’t about getting them to do Anything?

What IF….

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Case

Happily married, C and her husband, L, owned a ranch with horses which they loved. They had no children.

C was 73 y/o when diagnosed with advanced lung cancer with mets to the bone and brain. Several years prior,

she had undergone a heart transplant so this news was devastating to her and her husband. C was informed that the cancer was incurable but that receiving palliative therapy could prolong her life and provide the best quality of life possible.

The familiar feelings of uncertainty began along with disbelief. The heart transplant had given her a second chance at life and now this. She shared that this was like a black hole full of questions but offering no answers, at least no acceptable ones.

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Case cont.

Treatment options were discussed and initiated. She learned to control side effects from chemo and started to feel a bit more normal again. She began to feel she might yet ‘beat this thing’. C enjoyed almost a year of stable disease before a CT scan revealed progressive disease. This news was again devastating to her and L. The oncologist presented treatment options but she first needed whole brain radiation for the enlarged brain mets. C and L asked questions about success rates for chemo and radiation, and how long the treatments would work. C shared that facing the uncertainty of treatment working or not working made her feel vulnerable. The uncertainty was also difficult for her husband.

C and L spent many hours on the internet looking at survival stats, treatments, and nutrition. When it was time

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Case cont.

to start treatment, she was reminded that the overall goal was a longer quality of life, not cure. C did well with treatment and CT scans showed stable disease. She began to feel hopeful again and she and L started making travel plans. When asked about her positive outlook, she stated that being otherwise was self-defeating. Consequently, she started focusing her enery into hoping for a cure. She put cancer out of her mind and expected improvement at every clinic appointment. C believed God would provide healing but didn’t live in a faith bubble. She was ‘not walking in a Pollyanna path without looking at reality’ and stated that ‘denial gives me hope’.

Unfortunately, 2 months later C became progressively short of breath, necessitating several thoracenteses and

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Case cont.

ultimately ending up on oxygen. She also experienced excruciating multifactorial pain and was placed on an IV infustion pump in addition to oral pain meds. Over the next month, she became oxygen dependent, needed assistance from L to use the bathroom, and was admitted to the hospital 3 times for pain control.

Aware of her rapid decline, she reluctantly consented to hospice but still maintained hope for a treatment to prolong her life. C held on to that hope until she died 1 month later.

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Quality of Life

Physical Well Being & Symptoms

Functional Ability

Strength/Fatigue

Sleep & Rest

Nausea

Appetite

Constipation

Social Well Being

Caregiver Burden

Roles and Relationships

Affection / Sexual Function

Appearance

Psychological Well Being

Anxiety

Depression

Enjoyment / Leisure

Pain Distress

Happiness

Fear

Cognition / Attention

Spiritual Well Being

Suffering

Meaning of Pain

Religiosity

Transcendence

QOL

Ferrell BR. (1996). The quality of lives: 1,525 voices of cancer. Oncology Nursing Forum, 23(6): 907-916.

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Importance in Assessing Spirituality in Addressing Uncertainty

  • God made us this way – body, soul/mind, spirit
    • 1 Thess. 5:23, Apostle Paul’s reminder to the Thessalonians to preserve their spirit, soul, and body.
  • Nursing
    • Provision 1 of the ANA Code of Ethics
    • Joint Commission
  • National Consensus Project Clinical Practice for Quality Palliative Care (NCP Guidelines)
    • Domain 5: Spiritual, religious, and existential aspects of care

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Importance in Assessing Spirituality in Addressing Uncertainty

National Consensus Conference – February 2009, 40 interdisciplinary national leaders.

Definition of Spirituality

Spirituality is the aspect of humanity that refers to the way individuals seek and express meaning and purpose and the way they experience their connectedness to the moment, to self, to others, to nature, and to the significant or sacred.”

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Importance of Assessing Spirituality in Addressing Uncertainty

Spirituality Research at City of Hope: Patient (1989-present)

  • 2024 Synthesis completed (Ferrell, Borneman, Koczywas, Galchutt)
  • 15 studies, N=8267
  • Funding from NCI, NINR, ACS
  • Descriptive and intervention studies
  • National sample (67%), 30% ethnic minorities

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FACIT-SP-12 (Pt, FCG) COH QOL Spiritual Subscale (FCG)

1.

I feel peaceful

2.

I have a reason for living

3.

My life has been productive

4.

I have trouble feeling peace of mind

5.

I feel a sense of purpose in my life

6.

I am able to reach down deep into myself for comfort

7.

I feel a sense of harmony within myself

8.

My life lacks meaning and purpose

9.

I find comfort in my faith or spiritual beliefs 10.

10.

I find strength in my faith or spiritual beliefs

11.

My illness has strengthened my faith or spiritual beliefs

12.

I know that whatever happens with my illness, things will be okay

Scale 0 = not at all – 4 = very much

Spiritual Well Being Subscale

1.

Is the amount of support you receive from religious activities such as going to church or temple sufficient to meet your needs?

2.

Is the amount of support you receive from personal spiritual activities such as prayer or meditation sufficient to meet your needs?

3.

How much uncertainty do you feel about your family member's future?

4.

Has your family member's illness made positive changes in your life?

5.

Do you have a purpose/mission for your life or a reason for being alive?

6.

How hopeful do you feel?

7.

Rate your overall spiritual well being

Scale 0 to 10 with varied anchors & some items transposed

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Importance in Assessing Spirituality in Addressing Uncertainty

Spirituality Research at City of Hope: Family Caregiver (1989-present)

  • 7 studies, N=1039
  • Funding from NCI, NINR, ACS, Brain Tumor Network
  • 3 descriptive studies, 4 intervention studies

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Importance in Assessing Spirituality in Addressing Uncertainty

Spirituality Research at City of Hope: Combined (1989-present) Key Findings

  • 80-85% reported a religious affiliation
  • Uncertainty was lowest/worst outcome in all studies
  • FCG “purpose and meaning” rated highest
  • Spirituality is inversely correlated with distress
  • Nurse led intervention with interdisciplinary collaboration improved spiritual well being
  • Religiously affiliated and non religiously affiliated patients and family caregivers had similar scores on existential concerns such as the meaning of life.
  • Qualitative data is essential to understanding spirituality

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Literature on Uncertainty

Lead Author

Design

Sample

Results

Living with uncertainty and the reality of death (Quinn 2020)

Qualitative

N=15 cancer patients

Language used: ‘life shattering’, ‘deflated’

Fear of relapse

Reality of death

Use of metaphors: ‘abyss’, ‘shutting the door

Hope dies last…

(Baalen 2016)

Qualitative

N=76 cancer patients receiving palliative care

Roles of hope: gives meaning, provides resilience, motivates, provides energy

Sources of hope: MD reports, treatment, prior experiences, social comparisons

Nature of hope: subjective, based in reality

Nothing is wrong, Doctor…

Rabinowitz (2006)

Literature review used in response to MD questions about denial

NA

Denial: adaptive or maladaptive

Differential diagnosis: Avoidance, Disavowal, Denial

Suppression as mature coping

The pervasive nature of uncertainty…

Shilling (2017)

Qualitative

24 Pt/CG dyads

(24 pts, 23 cg), various cancers

Pts &/or CGs dealt with uncertainty in planning for the future, providing for the family, employment, finances, recurrence, family life, retirement, loss of hopes and dreams, and sense of life put on hold

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Literature on Uncertainty cont.

Lead Author

Design

Sample

Results

Uncertainty in illness in family caregivers…

Arias-Rojas (2019)

Descriptive correlational

300 family caregivers (FCG) of hospitalized patients with various chronic noncommunicable diseases

Positive association between FCG level of uncertainty and patient’s health status and symptoms, length of time as caregiver, and perceived support from healthcare professionals, family and religion

Non-Research

Author

Title

Summary Comments

Brady (2012)

Intractable denial

Author addresses the question, ‘Is denial a problem that needs fixing?’ It is not something to save the patient from, rather, ‘the barrier is there for a reason.’

Borneman (2014)

Death awareness, feelings of uncertainty, and hope in advanced lung cancer patients: can they coexist?

Case report

Uncertainty and hope can coexist.

Certainty does not need to be real: it just needs to feel real to the patient. Neither does certainty have to be logical or make sense to anyone else for it to feel real to the patient.

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Key Issues for Patients and/or Family Caregivers Experiencing Uncertainty

  • Hope labeled as denial

Denial viewed as being unrealistic

Unrealistic → not coping

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Key Issues for Healthcare Professionals Regarding Patient and/or Family Caregiver Uncertainty

  • Genuine concern
  • Seen as obstacle to care and treatment
  • Difficulty in communications
  • Feeling powerless to change the situation
  • Limited cooperation
  • Emotionally draining
  • Practitioner differences in coping styles/skills
  • PT/FCG differences in coping

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Healthcare Professional Interventions: Self

Self-awareness

  • “We bring ourselves to each patient and family interaction - our life histories, biases, personal hurts and struggles, as well as our strengths. If we fail to recognize what is within us, we may fail to see what is in front of us. By helping others, we help ourselves. By working as a team, we help each other. We need to be able to sit with uncertainty – with struggles, loss, and grief – to recognize and learn from it…” (Coyle, p. viii)

  • Developmental process – living out the experience

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Interventions: Patient & Family Caregiver

  • Be willing to let the feelings of uncertainty to exist- give it space
  • Respect their right to feelings of uncertainty, their way of coping
  • Allow time- however long or in whatever way you can
  • Touch and be emotionally in touch
  • Listening
  • Presence- provide honor and focused attention

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Interventions: Patient & Family Caregiver

Presence “transcends role obligations and acknowledges the vulnerable humanness of all…to be present means to unconceal, to be aware of tone of voice, eye contact, affect, and body language, to be in tune with the patient’s message.” (Byock, 1994)

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Interventions: Family Caregivers Specifically

  • Encouragement
  • Tell them they are doing a good job (be truthful)
  • Self-care – a must, and not easy to do but needs to be scheduled.

Excuses for not taking care of themselves

I provide the best care

Feelings of guilt

Patient fear

Too exhausted

Things they CAN do

Take a nap

Ask someone to come for an hour to be with the patient to provide respite, allowing the

caregiver to do something “normal”.

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Interventions: Family Caregivers Specifically

    • Provide resources (written materials, referral to social work and/or chaplain, as well as online resources.)

  • Leaving a legacy

Legacy Films | Share Your Story, Impart Your Wisdom

StoryCorps - Stories from people of all backgrounds and beliefs

Memories Live | Share Your Memories and Wisdom to Leave A Legacy.

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Anticipatory Grief (AG)

  • Commonly experienced by both patient and family caregiver and is expressed in advance to a threat or inevitable loss. Can fluctuate due to uncertainty and hope

  • What elicits AG?
    • Relational losses
    • Loss of the future
    • Sense of future loneliness
  • How can we help?
    • If verbalized, listen and acknowledge the feelings
      • They are not alone in their feelings
      • Gently ask/remind them there is help
    • Don’t try to fix it

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Conclusions

  • Uncertainty, hope, and denial can coexist
  • Nurses’ Self-awareness is important to effectively help patients & family caregivers experiencing uncertainty
  • Assessing spirituality provides holistic care
  • Research has shown that both patients & family caregivers experience uncertainty
  • Anticipatory grief is a common experience when faced with potential loss and death
  • Most importantly, provide your presence, be a blessing

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References

Arias-Rojas, M., Carreño-Moreno, S., & Posada-López, C. (2019). Uncertainty in illness in family caregivers of palliative care patients and associated factors. Revista Latino-Americana de Enfermagem, 27, e3200.

Azhar, S., Herrmann-Johns, A., Wolff, D., Rechenmacher, M., Kaiser, U., & Wasner, M. (2025). " I can't do it anymore": a qualitative study on the emergence of crisis in outpatient palliative care-the perspective of family caregivers. BMC Palliative Care, 24(1), 39. https://doi.org/10.1186/s12904-025-01664-y

Borneman, T., & Brown-Saltzman, K. (2019). Meaning in Illness. In B. R. Ferrell & J. A. Paice (Eds.), Oxford Textbook of Palliative Nursing (5th ed., pp. 456-466). Oxford University Press.

Borneman, T., Irish, T., Sidhu, R., Koczywas, M., & Cristea, M. (2014). Death awareness, feelings of uncertainty, and hope in advanced lung cancer patients: can they coexist? International Journal of Palliative Nursing, 20(6), 271-277. https://doi.org/10.12968/ijpn.2014.20.6.271

Brady, A. (2012). Intractable denial. Oncology, 43-44e. www.oncologynurseadvisor.com

Bush, N. J., & Gorman, L. M. (2018). Psychosocial Nursing Care Along the Cancer Continuum. Oncology Nursing Society.

Byock, I. (1994). When suffering persists. J Pall Care, 10(2), 8-13.

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References

Coelho, A., & Barbosa, A. (2017). Family Anticipatory Grief: An Integrative Literature Review. American Journal of Hospice and Palliative Medicine®, 34(8), 774-785. https://doi.org/10.1177/1049909116647960

Coelho, A., de Brito, M., Teixeira, P., Frade, P., Barros, L., & Barbosa, A. (2020). Family Caregivers' Anticipatory Grief: A Conceptual Framework for Understanding Its Multiple Challenges. Qualitative Health Research, 30(5), 693-703. https://doi.org/10.1177/1049732319873330

Ferrell, B., Borneman, T., Koczywas, M., & Galchutt, P. (2024). Spirituality in Patients With Cancer: A Synthesis of a Program of Research. Psycho-Oncology, 33(12), e70033. https://doi.org/10.1002/pon.70033

Ferrell, B. R., Borneman, T., Koczywas, M., & Galchutt, P. (2024). Research Synthesis Related to Oncology Family Caregiver Spirituality in Palliative Care. Journal of Palliative Medicine. https://doi.org/10.1089/jpm.2024.0209

Kearney, M. (1996). Mortally Wounded. Simon and Schuster.

Kuhl, D. (2009). What dying people want. In H. Chochinov & W. Breitbart (Eds.), Handbook of Psychiatry in Palliative Medicine (2nd ed., pp. 141-156). Oxford University Press.

Majid, U., & Akande, A. (2022). Managing anticipatory grief in family and partners: A systematic review and qualitative meta-synthesis. The Family Journal, 30(2), 242-249.

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References

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Nierop-van Baalen, C., Grypdonck, M., van Hecke, A., & Verhaeghe, S. (2016). Hope dies last ... A qualitative study into the meaning of hope for people with cancer in the palliative phase. Eur J Cancer Care (Engl), 25(4), 570-579. https://doi.org/10.1111/ecc.12500

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Quinn, B. (2020). Living with uncertainty and the reality of death. International Journal of Palliative Nursing, 26(6), 278-283.

Rabinowitz, T., & Peirson, R. (2006). “Nothing is wrong, doctor”: understanding and managing denial in patients with cancer. Cancer investigation, 24(1), 68-76.

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References

Rosa, W., & Ferrell, B. (2023). The Nature of Suffering and the Goals of Nursing (2nd ed.). Oxford University Press. https://doi.org/10.1093/oso/9780197667934.001.0001

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Shilling, V., Starkings, R., Jenkins, V., & Fallowfield, L. (2017). The pervasive nature of uncertainty—a qualitative study of patients with advanced cancer and their informal caregivers. Journal of Cancer Survivorship, 11, 590-603.

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Wright, H. N. (2018). When it Feels Like the Sky is Falling. Harvest House Publishers, p 14.

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