Digitizing Paperwork

AGENDA

Project Focus

Our Approach

Research Methodology

Gap Analysis

Opportunities & Countermeasures

Why it Matters

Future Vision

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Project Focus

ASB

Asia School of Business

Technical Services Department

Various Documentation Processes

DOA Process

Project Focus

→ Streamline the current Repair Package without Substantiation workflow

→ Create digitization solution that can be replicated to all other processes within department

Map Process

Choose one paper process to map from end to end

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Identify Gaps

Interview users and identify gaps and bottlenecks in the workflow

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Build Solutions

Experiment with automated forms, e-signatures, and push notifications

Test Prototype

Allow users to test new process and respond with feedback in real-time

Our Approach

Future Vision

All processes fully digitized

Real-time dashboards displays

Further reduction of queuing time

Thank You!