Optimising Resourcing for Same Day Emergency Care (SDEC)
Dr Hannah Thould
Chief Registrar / Acute Medical Registrar
University Hospitals Bristol and Weston
Introduction
Dr Hannah Thould - HSMA Showcase - 24/06/25
Who:
Trust Acute Medical Registrar
Royal College of Physicians Chief Registrar
Clinician-researcher
Interested in health systems research
Where:
Bristol Royal Infirmary – part of University Hospitals Bristol and Weston NHS Foundation Trust
My coding/ data science background:
None!
Interested how you can apply data science to both data analysis in traditional clinical research and modelling
Had tried to teach myself R and Python before but never made it far
The Plan
Dr Hannah Thould - HSMA Showcase - 24/06/25
Can we use machine learning to investigate the ‘ideal patient’ for SDEC (Same Day Emergency Care)?
SDEC is a relatively new way of working in the NHS
Currently streamed by nurses and doctors with a set of rules set by each department +/- a bit of practical wiggle room
Rules such as ‘must be ambulatory’, NEWS2 <5
Quickly found out we didn’t have the data for this!
Need a large dataset in one place
Initial set of observations were done on paper
All clerkings and drug prescriptions on paper
Diagnoses coded in different ways, including free text (no structured data)
Had a rethink…�
Dr Hannah Thould - HSMA Showcase - 24/06/25
‘The Take’: what it is
The process by which a patient is seen by clinical staff in order to make a diagnosis, perform investigations, give initial treatment and admit them to hospital (or discharge them)
Dr Hannah Thould - HSMA Showcase - 24/06/25
Comes to Hospital
Sees nurse
Sees doctor
Patient admitted/ goes home
What is the issue?
Dr Hannah Thould - HSMA Showcase - 24/06/25
There has been an increase in 12 hour waits to hospital admission
12 hour waits in hospitals are linked to increased morbidity and mortality
The Standard Mortality Ratio calculates that there will be one excess death for every 72 patients waiting 8-12 hours prior to getting a hospital bed
The RCEM estimates there 14,000 excess deaths related to 12h hospital waits in 2023
How can we find a solution?
Dr Hannah Thould - HSMA Showcase - 24/06/25
How can we improve flow and efficiency of the medical take?
Where should we invest in order to do this?
Idea: create a discrete event simulation model to explore this
Process Mapping
Dr Hannah Thould - HSMA Showcase - 24/06/25
Comes to Hospital
Sees nurse
Sees doctor
Decision
Process mapping
Dr Hannah Thould - HSMA Showcase - 24/06/25
End User Interface
Dr Hannah Thould - HSMA Showcase - 24/06/25
End User Interface
Dr Hannah Thould - HSMA Showcase - 24/06/25
Dr Hannah Thould - HSMA Showcase - 24/06/25
End User Interface
Outcomes: SDEC doctors
2 SDEC; 4 take doctors
4 SDEC; 4 take doctors
Dr Hannah Thould - HSMA Showcase - 24/06/25
Outcomes: take doctors
2 SDEC; 6 take doctors
Dr Hannah Thould - HSMA Showcase - 24/06/25
2 SDEC; 4 take doctors
Outcomes: combined residents on medical take
5 SDEC; 6 take doctors
2 SDEC; 4 take doctors
Dr Hannah Thould - HSMA Showcase - 24/06/25
Outcomes: bed numbers
30 AMU Beds
45 AMU Beds
Dr Hannah Thould - HSMA Showcase - 24/06/25
Organisational impact
Dr Hannah Thould - HSMA Showcase - 24/06/25
Currently going through a process mapping stage of the medical take
Aiming to reduce 12 hour waits in ED by identifying bottlenecks in the medical take, in addition to focusing on up stream interventions combating bed shortages
Redesigning the resident doctor rota
Demonstrate the value of clinicians with data skills to add in a different perspective in service planning
Next steps
Dr Hannah Thould - HSMA Showcase - 24/06/25
Validation!
Optimisation and ongoing process modelling work on the take
Extension of the model:
Introduce a ‘random pause’ element to reflect issues like bed moves, notes going missing
Seasonal variability in attendance and how this might affect resident doctor rotas
Hope to work alongside HSMAs in the trust to continue developing the model
Personal impact
Dr Hannah Thould - HSMA Showcase - 24/06/25
I’ve learnt a lot of skills!
Changed the way I approach a problem
I think more about the data required
I have also found myself thinking through problems I could use with approaches I’ve learnt on HSMA
Next steps
Accepted NIHR Academic Clinical Fellowship and National Training Number in Acute Medicine in Cambridge - plan to use the skills from HSMA in my ongoing research
Lessons
Dr Hannah Thould - HSMA Showcase - 24/06/25
Data
Coding!
Also how to approach problems using systems thinking (doesn’t just apply to coding!)
Involvement in longer projects
The role of the clinician-coder/ modeler
Really positive feedback from non-clinical, systems researchers about being interested in modelling as a clinician
Advice
Dr Hannah Thould - HSMA Showcase - 24/06/25
Think about data early
I would spend more time thinking carefully about the question I needed to answer and how to build a model that answered this question to provide the right outputs
If you can, work in a group – different perspectives are really helpful, especially if you are completely new to this like me!
HSMA Community is really supportive
Really looking forward to continuing to contribute as an alumnus
Would thoroughly recommend HSMA!
It's fast paced but really supportive and the projects let you settle into your skills
Many thanks to Dan and Sammi for all their support
Thanks for listening! Feel free to put any questions in the chat.
Dr Hannah Thould - HSMA Showcase - 24/06/25
HSMA 6:
Optimising Resourcing for Same Day Emergency Care (SDEC)