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SCORE +

Bucks County Commissioners:

Building the Future of Small Business Together

Add chapter of the year award logo

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Investing in small business support provides the critical resources and guidance necessary for entrepreneurs to thrive, fostering job creation, innovation, local economic growth and community stability.

SCORE is the nation’s largest network of volunteer, expert business mentors. Since its founding in 1964, SCORE has helped more than 17 million entrepreneurs start, scale or sell their business through free mentoring, educational workshops and business resources.

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SBA Resource Partner Since 1964

130 Chapters

Free One-on-One Mentoring

10,000 Volunteer Mentors

Thousands of Years of Real World Experience

Free or Low Cost Workshops & Webinars

Support for New & Existing Businesses

About

SCORE

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Karen and Nikki Zembroski

Mother and daughter team Karen and Nikki founded Backyard Buzz to produce locally sourced honey. As demand grew and they looked to scale production and expand online sales, they began collaborating with SCORE Bucks County mentor Kathleen Donohue.

“Kathleen is amazing,” Zebrowski said. “She helped us understand the true value and worth of our products.”

Their mentor guided them in recognizing that their honey is an indulgence and a luxury product, helping them price their offerings accordingly and strengthening their overall business strategy.

Laurie Wajda

From a startup perspective, Wajda, of Yardley, knew the kind of work she wanted to do and the audience she wanted to serve, but she wasn’t sure how to get started. She turned to SCORE Bucks County and began working with mentors Linda Zangrilli and Joe Lutes, who provided a very personal, hands-on approach in helping her launch her consulting business, LKW Human Capital Solutions.

Rochelle Berg

While the baking came naturally, the business side of Living Smart Granola was more challenging. She began mentoring with SCORE Bucks County mentor Tim Fielder, who coached her through key aspects of running a business, including establishing the right price point for her products. Fielder also helped her transition from working out of a friend’s restaurant kitchen to upgrading her home kitchen to meet Pennsylvania’s certified food-preparation requirements. His role with Berg now is “primarily one of encouragement.”

Small business clients who receive 3+ hours of mentoring report higher revenues and increased business growth

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Success Story

Full Feedings

Ann Marks

Yardley, PA

When new mom Ann Marks launched Full Feedings, a subscription-based sleep program for parents of infants and toddlers, she turned to SCORE Bucks County for guidance. With mentorship from Leah Cianfrani and Steve Wolfson, Marks developed a formal business plan, implemented financial controls, and set strategic growth goals.

Since engaging with SCORE, Full Feedings has achieved 7% subscription revenue growth and expanded to serve families across the U.S., Europe, Asia, and Australia. The company is now building a virtual support platform for families from birth to age 3, integrating sleep, feeding, mental health, and community resources.

Impact:�SCORE mentorship transforms entrepreneurial passion into scalable, sustainable businesses—strengthening local economies and empowering family well-being. Sponsorships make stories like Ann’s possible across Bucks, Montgomery, and Philadelphia Counties.

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SCORE’s Values Show Us How to Serve

Champion the American Dream

Small business is the heart and lifeblood of economic prosperity, and we are committed to its success.

Empower Through Mentorship & Education

Our world-class volunteers contribute their experience and knowledge to guide entrepreneurs. We meet our clients where they are and support their success.

Build Community & Collaboration

We work as ONE SCORE, with partners to strengthen the small business ecosystem.

Serve with Integrity & Compassion

Every interaction is important. We tell the truth with compassion and serve with sincerity and respect.

Embrace Innovation & Excellence

We are dedicated to continuous improvement and lifelong learning, embracing innovation while upholding fundamentals.

Foster Community & Shared Success

We believe in the value of the individual and the power of shared success. By supporting all small business dreams, we help build thriving communities where knowledge, respect and opportunity grow together.

Our Clients' Success is Our Success.

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99.8%

Small businesses make up

WHY SMALL BUSINESS?

of all businesses

56.6%

Of small businesses

have five or fewer employees

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National Volunteers

150

Chapters Nationwide

59,447

New Businesses Started in 2024

84,176

Non-owner Jobs Created in 2024

SCORE Nationally

10,000

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Chapter Volunteers

XXX

New Businesses Started in 2024

XXX

Non-owner Jobs Created in 2024

SCORE Locally

Workshop Attendees

XXX

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Direct Economic Impact

SCORE mentors hundreds of BucksCounty entrepreneurs and small-business owners each year — helping them start, stabilize, and grow local enterprises.�
In the past year alone, SCORE Greater Philadelphia (the result of merging 3 SCORE chapters, now serving Bucks, Montgomery and Philadelphia Counties):�

Provided 8,000+ volunteer mentoring hours�
Served 3,500+ entrepreneurs across the tri-county region�
Helped launch 400+ new businesses (self-reported)�
Facilitated access to $12M+ in capital through business planning, lender introductions, and funding guidance.�

These businesses create local jobs, expand the tax base, and revitalize commercial corridors throughout the Tri-County area.

No-Cost Resource

All mentoring services are completely free, thanks to the dedication of experienced volunteers and limited federal support.�
SCORE fills a crucial gap for entrepreneurs who can’t afford consultants or paid advisors, leveling the playing field for first-time founders and small business owners.�
As federal funding becomes less certain, local partnership is critical to sustaining these no-cost programs for Bucks County entrepreneurs.

HOW DOES SUPPORTING SCORE HELP BUCKS COUNTY?

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Success is measured by:

Follow-up surveys

Webinar & workshop participant data

Client impact statements

Business Success Stories

Mentor and Client data

Measurement and Evaluation

You will know how your support helps.

www.score.org

To measure success, we will send follow-up surveys to participants asking them on a scale of 1-10 how much more prepared they feel to make financing decisions for their business with one being less prepared, five being equally prepared, ten being more prepared. Our goal is an average score above 7. We will measure and evaluate by meeting our objectives of 100 attendees, creating at least ten client appointments, recruiting and training at least five mentors, enrolling 25 attendees in our upcoming classes, and identify five subject matter experts/workshop trainers. In addition to collecting client surveys from our event, the SCORE Foundation engages Pricewaterhouse Coopers to conduct research into the economic impact that SCORE’s 10,000+ volunteers had on the US Economy in 2018. SCORE defines its success through our clients’ success. We measure that through the creation of small businesses and small business growth in revenue and employees. We also measure that by asking our clients, “Did SCORE help you?” We help business owners through mentoring and education. All training contains an evaluation process made available for completion by attendees for every training workshop. We assess the effectiveness of our mentoring sessions to measure effectiveness and provide corrective instruction. Also, we ask participants and stakeholders how well the mentoring program met their goals and the goals of the organization. Also, we ask them for their ideas for improving the program.

Specifically, success will be measured by the following:

* Client surveys are sent directly to clients after the event.

* Client surveys are sent directly to clients after mentoring sessions.

* Client mentor feedback - interviews for feedback.

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Our Clients tell the story……

“My mentor provided me with everything I was looking for plus some. His expertise in business was exactly what I was looking for in terms of gaining knowledge & making the correct moves to build a business.” ~Steve F.

“Jim was quick to understand a very niche market I am coming from (associations/non-profits) and what I am trying to do. He also helped guide me back into focus when I would start to go too far down a path that would take away from more strategic discussion. SO HELPFUL.” ~Kiki L.

“I really feel like she understands where I'm coming from and wants to see me succeed.” ~Leesy F.

“Kevin is our guide rail to our future success.” ~Joe V.

“Anthony was exactly what I was looking for and more! He helped me think about aspects of my business I hadn't even thought of!” ~Tiffany L.

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Ready to partner?

Contact: leah.cianfrani@scorevolunteer.org

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