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2026 MTSD

Community Survey

Report��August 2026

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Introduction

Per one of the goals included in the Mequon-Thiensville School District (MTSD) strategic plan, we strive to strengthen and expand community engagement opportunities and communication to foster trust and deepen connections with the school district. One of the methods used to engage stakeholders and gain input to inform decisions includes the use of surveys. To inform our continued planning and school operations, the Mequon-Thiensville School District regularly surveys students’ parents and guardians. In July 2026, the MTSD launched its second Community Survey as part of the District’s Annual Quality Report to the community. This initiative is directly tied to a Key Performance Indicator (KPI) for Strategic Plan Goal 4: Community Engagement & Communication, and remained open for approximately two months.

This brief survey provided all community members—parents, grandparents, staff, local employees, and residents alike—with the opportunity to share perspectives on the district’s strengths and areas for growth. Designed to foster transparency and strengthen connections, the survey included a Community Net Promoter Score (NPS) prompt to establish a baseline measure of community engagement and satisfaction. Other topics of focus included: Demographic and residency questions, communication preferences, and methods of engagement with the school district.

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Process & Methodology

In July 2026, the Annual Community Family Survey was launched as a QR code link via the 2026 MTSD Quality Report, which is mailed every door direct (EDD) to each residence in Mequon and Thiensville. In addition, parents and guardians were prompted to participate in the survey via subsequent e-newsletter and email communications. The City of Mequon and Village of Thiensville also included a link to the survey in their weekly municipal e-newsletters.

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The survey opened on July 1, 2026, and closed on August 31, 2026, and was administered using Thought Exchange, with paper copies available in the MTSD District Office and Mequon-Thiensville Recreation Department Office. The survey was conducted in a form that is accessible to all, regardless of their electronic device. Participants took the survey anonymously to ensure confidentiality in their responses.

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Survey Results

On the following pages, the questions, as they were asked in the survey, are presented along with the response items. 772 survey responses were provided, representing approximately 3% of all MTSD community members. The corresponding percentages are from all survey responses that answered the question.

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DEMOGRAPHICS

What is your age?

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DEMOGRAPHICS

Where do you reside?

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DEMOGRAPHICS

How long have you lived in the Mequon-Thiensville School District?

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DEMOGRAPHICS

Please check all that apply:

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  • What schools do your students attend? Check all that apply:

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Donges Bay 25% (76) Public school outside the district 0% (0)

Oriole Lane 27% (83) Private school 7% (21)

Wilson 23% (71) My children are homeschooled 1% (3)

Lake Shore 13% (41) Other 1% (4)

Steffen 13% (40)

Homestead 25% (77)

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DEMOGRAPHICS

You indicated that you have school-aged children:

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COMMUNITY NET PROMOTER SCORE (NPS)

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COMMUNICATION PREFERENCES

Where do you get most of your information about the District and its schools? Please select all that apply:

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COMMUNITY ENGAGEMENT

Since last September, which of the following, if any, have you yourself done? Please select all that apply:

Responses for “Other”

  • “Monetary Donation to MTEF”
  • “Vendor/ expert for the M-T Recreation Department”
  • “Subbed for several months”
  • “Done with that part of life”

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COMMUNITY SURVEY

Key Takeaways

  • Core Demographics: 60% of respondents are aged 35–54, and 83% reside in Mequon.
  • Long-Term Residency: 78% of participants have lived in the district for 5+ years.
  • District Connection: 57% currently have children enrolled in district schools, spread evenly across elementary and high school levels.
  • High Satisfaction: The district scored a net Satisfaction Score of 48 (59% satisfied, 31% passive, 11% dissatisfied).
  • Top Channels: Websites (56%) and e-newsletters (42–49%) drive communication, alongside direct mail (40%) and word-of-mouth (40%).
  • Active Engagement: Community participation centers on school events (68%), donations (46%), and volunteering (41%), though board meeting attendance remains low (11%).