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Email Setup

Installing Applications for iPhone / Android

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Applications

  • WorkPlace
  • WorkPlace Chat
  • Outlook
  • eXp World Intercom

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WorkPlace

  • First step is to install the app on your device
  • Go to: AppStore/Play Store
  • Click to install

Be careful, they are two different apps, one is similar to facebook and the other is the Workplace chat

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Activation

Select Log In

Locate the app on your device

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Enter your eXp email addres: first.lastname@expaustralia.com.au

Select Log In

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Select Continue

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Remember to use your eXp credentials

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Email Setup

Installing Applications for iPhone / Android

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Applications

  • WorkPlace
  • WorkPlace Chat
  • Outlook
  • eXp World Intercom

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WorkPlace

  • First step is to install the app on your device
  • Go to: AppStore/Play Store
  • Click to install

Be careful, they are two different apps, one is similar to facebook and the other is the Workplace chat

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Activation

Select Log In

Locate the app on your device

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Enter your eXp email addres: first.lastname@expaustralia.com.au

Select Log In

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Select Continue

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Remember to use your eXp credentials

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Finally…

Select Allow

You can receive notification from WorkPlace, click Allow

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WorkPlace Chat

You can install WorkPlace chat on your mobile device

Access for WorkChat is exactly the same as Workplace, both installation and access

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eXp Email Setup (Laptop/Desktop)

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Step 1. If opening Outlook for the first time you’ll see image. If already using Outlook please click “File” then select +Add Account. Enter your eXp email address, click “Advance Options” and click “Let me set up my account manually, then click “Connect”

How do I set up Outlook (Windows only, other email providers see further down)

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Step 2. If a Google sign-in screen appears, click the “X” in the upper right, then click it again when it reappears.

How do I set up Outlook

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Note: You will see the screen below telling you something went wrong, select “Change Account Settings”

How do I set up Outlook

If you DID NOT get the Google Sign-In screen, click “IMAP”

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Step 3. Enter the following information for the IMAP Settings:

Incoming mail server: mail.expglobal.partners

Port: 143

Outgoing mail server:

mail.expglobal.partners

Port: 587

Click NEXT

How do I set up Outlook

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Step 4. Enter the password you have set.

Click CONNECT or OK

How do I set up Outlook

Step 5. Outlook will prepare and connect to your new email account

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In order to set up other email options such as iOS, OSX and Android use the built-in email application on the device to set up an IMAP email account with below the server information

Incoming mail server: mail.expglobal.partners

Port: 143

Encryption Method: STARTTLS

Outgoing mail server:

mail.expglobal.partners

Port: 587

Encryption Method: STARTTLS

**If you don’t have the option of selecting the port number, it may be necessary to enter the server as follows:

Incoming Mail Server: mail.expglobal.partners:143

Outgoing Mail Server: mail.expglobal.partners: 587

Other Email Set Up Options

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On your iPhone or iPad, go to Setting, then Passwords & Accounts

Tap Add Account, tap Other, then tap Add Mail Account

Name: Your name

Email: first.lastname@yourcountrydomain.com

Password: Your eXp email password

Description: anything you like, nobody will see this except you

Tap Next, Then on the next screen, select IMAP, then under both Incoming Mail Server and Outgoing Mail Server, these should be the same.

Host Name: mail.expglobal.partners

Username: your eXp email address

Password: your eXp email password

** if require assistance email support@exprealty.com

Setting up iPhone or iPad

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Extra information!

If you do not have the option to select the port number you may have to enter the server names as follows:

Incoming mail server: mail.expglobal.partners

Port: 143

Outgoing mail server:

mail.expglobal.partners

Port: 587

Depending on the model of phone, if at any point in the configuration of your mail, it asks you for Encryption method, this is STARTTLS

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eXp World Intercom

You can connect to eXp World from your mobile device using only the microphone or intercom, it will allow you to be in meetings or trainings without using your avatar.

Download the app from Play Store/Apple App Store

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Use your eXp credentials

Important note:

It is necessary to enter the world for the first time through a computer as it will not properly configure mobile device access.

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Choosing a room!

You can choose the room in which you want to be connected. You have access to the most meeting rooms, including eXp World Auditorium, Global Operations, etc.

*At this point of time you will not be able to have the complete eXp World experience.

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Your configuration is now complete, if you require further assistance please contact us.

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Finally…

Select Allow

You can receive notification from WorkPlace, click Allow

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WorkPlace Chat

You can install WorkPlace chat on your mobile device

Access for WorkChat is exactly the same as Workplace, both installation and access

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eXp Email Setup (Laptop/Desktop)

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Step 1. If opening Outlook for the first time you’ll see image. If already using Outlook please click “File” then select +Add Account. Enter your eXp email address, click “Advance Options” and click “Let me set up my account manually, then click “Connect”

How do I set up Outlook (Windows only, other email providers see further down)

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Step 2. If a Google sign-in screen appears, click the “X” in the upper right, then click it again when it reappears.

How do I set up Outlook

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Note: You will see the screen below telling you something went wrong, select “Change Account Settings”

How do I set up Outlook

If you DID NOT get the Google Sign-In screen, click “IMAP”

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Step 3. Enter the following information for the IMAP Settings:

Incoming mail server: mail.expglobal.partners

Port: 143

Outgoing mail server:

mail.expglobal.partners

Port: 587

Click NEXT

How do I set up Outlook

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Step 4. Enter the password you have set.

Click CONNECT or OK

How do I set up Outlook

Step 5. Outlook will prepare and connect to your new email account

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In order to set up other email options such as iOS, OSX and Android use the built-in email application on the device to set up an IMAP email account with below the server information

Incoming mail server: mail.expglobal.partners

Port: 143

Encryption Method: STARTTLS

Outgoing mail server:

mail.expglobal.partners

Port: 587

Encryption Method: STARTTLS

**If you don’t have the option of selecting the port number, it may be necessary to enter the server as follows:

Incoming Mail Server: mail.expglobal.partners:143

Outgoing Mail Server: mail.expglobal.partners: 587

Other Email Set Up Options

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On your iPhone or iPad, go to Setting, then Passwords & Accounts

Tap Add Account, tap Other, then tap Add Mail Account

Name: Your name

Email: first.lastname@yourcountrydomain.com

Password: Your eXp email password

Description: anything you like, nobody will see this except you

Tap Next, Then on the next screen, select IMAP, then under both Incoming Mail Server and Outgoing Mail Server, these should be the same.

Host Name: mail.expglobal.partners

Username: your eXp email address

Password: your eXp email password

** if require assistance email support@exprealty.com

Setting up iPhone or iPad

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Extra information!

If you do not have the option to select the port number you may have to enter the server names as follows:

Incoming mail server: mail.expglobal.partners

Port: 143

Outgoing mail server:

mail.expglobal.partners

Port: 587

Depending on the model of phone, if at any point in the configuration of your mail, it asks you for Encryption method, this is STARTTLS

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eXp World Intercom

You can connect to eXp World from your mobile device using only the microphone or intercom, it will allow you to be in meetings or trainings without using your avatar.

Download the app from Play Store/Apple App Store

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Use your eXp credentials

Important note:

It is necessary to enter the world for the first time through a computer as it will not properly configure mobile device access.

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Choosing a room!

You can choose the room in which you want to be connected. You have access to the most meeting rooms, including eXp World Auditorium, Global Operations, etc.

*At this point of time you will not be able to have the complete eXp World experience.

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Your configuration is now complete, if you require further assistance please contact us.