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ClubCorp

Itzy Garay, Shawn Stroud, Shelby Flowers, Flannery Foley, Rana Itokazu

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ClubCorp Description

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We are a membership-based leisure business and a leading owner-operator of private golf and country clubs and business, sports and alumni clubs in North America.

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Vision Statement

“Building relationships and enriching lives”

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History of ClubCorp

1957 Robert H. Dedman started planning Brookhaven Country Club in Dallas

1966 Business Club Concept was introduced

1976 The PGA holds the World Golf Championships at the Firestone Country Club (ClubCorp)

1994 First club outside of the U.S. was opened in Beijing

2013 People could trade ClubCorp stock on the New York Stock Exchange

2017 ClubCorp celebrates its 60th Anniversary, and is acquired by Apollo Global for $1.1B

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Fun Fact about ClubCorp

CEO Eric Affeldt was named Golf Inc’s “Most Powerful Person in Golf’ in 2014.

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Type of Business

Country Clubs that include Business, Golf, Sports, and Event focuses.

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Type of Services

  1. Concierge
  2. Administration
  3. Fitness Centers
  4. Seminars
  5. Training sessions
  6. Board meetings
  7. Events (weddings, birthday parties, social etc)
  8. Restaurants
  9. Golf Courses/Other Ammenities
  10. Event Planning

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Product Description

ClubCorp offers many varieties of clubs in 28 states, as well as the District of Columbia and two foreign countries. They offer a wide range of memberships to accommodate all of its members, as well as benefits outside of member’s home markets.

  • Special offerings at hotels, resorts, and entertainment venues
  • O.N.E benefits program
  • My Club benefits at Home Clubs
  • My Community benefits
  • My World benefits

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Customer Profile

ClubCorp focuses on acquiring:

  • Working/Retired business professional
  • Upper-middle to High class income levels

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Location

ClubCorp is an international company with clubs all over the globe, and a lot of them are in the United States

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Market Analysis

  • largest owner-operator of private golf and country clubs in the United States
  • competition is regionally or locally based and the level
  • Competition for our business, sports and alumni clubs is dependent on the individual market

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Pricing Strategy

We have three different memberships which focuses on the needs of customers

Each membership has different benefit, but all of them have great benefits that are worth for price

The price is high in order to offer great benefits

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Industry Analysis

Potential Competitors: Small Pressure

-Entry barriers are very high. ClubCorp expands throughout the United States, overseas, outstanding locations and a very well-known brand.

Rivalry Among Established Countries: Medium Pressure

-Currently ClubCorp has excellent competitors and they are American Golf Corporation, Troon Golf, and Evergreen Alliance Golf Limited. The strongest one in this branch of competitors is American Golf Corporation.

The Bargaining Power of Buyers: Low Pressure

-Even though the initial fees to be a member is high the customers get to enjoy everything the club offers if the pay for the full membership.

Bargaining Power of Suppliers: Low Pressure

-Due to the different types of clubs offered, ClubCorp, holds a lot of the market share and there are many jobs offered due to the different type of events and services offered.

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Human Resources/Organization Structure

Human Resources:

  • Titled “office administrator”

Hiring Process:

  • Basic application
  • Two preliminary tests
  • In-person interview with GM
  • Phone interview with regional VP
  • Group interview with staff

Organization Structure:

  • Still have Articles of Incorporation, By-Laws, and keep minutes of meetings
  • Members & shareholders are not held liable for obligations
  • Well defined hierarchy of responsibility

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Sales & Marketing

  • social media and print advertisements in a variety of magazines and newspapers.
  • quarterly lifestyle magazine, Private Clubs
  • site of several national and regional golf events and received national awards and recognition

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“The World Leader in Private Clubs”

Advertising and Promotion Slogan

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Method of Sales

We offer various programs at our clubs designed to minimize future attrition rates by increasing member satisfaction and usage. These include programs that are designed to engage current and newly enrolled members in activities and groups that go beyond their home club. Additionally, these programs may grant our members discounts on meals and other items in order to increase their familiarity with and usage of their club’s amenities.

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Management System

ClubCorp owns, and operates through joint ventures. They have 150 golf and country clubs and manage nine golf and country clubs. Likewise, they operate through a joint venture of 44 business, sports and alumni clubs and manage three business, sports and alumni clubs. ClubCorp is the largest owner of private golf and country clubs in the United States.

The clubs offer members privileges throughout our entire collection of clubs, and we believe that our diverse facilities, recreational offerings and social programming enhance our ability to attract and retain members across a number of demographic groups.

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Ownership/Proprietorship

ClubCorp is a proprietary ownership

  • Board of Governors
  • Non-equity club
  • For profit
  • Manager controls operation
  • Members provide input

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Financial Report

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Other

ClubCorp was recently bought out by Apollo Global Management LLC.

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Sources

Yu, R. (2017, July 10). Struggling golf club operator ClubCorp bought by Apollo for $1.1B. Retrieved from https://www.usatoday.com/story/money/2017/07/10/golf-club-operator-clubcorp-acquired-apollo-1-1-b/463663001/

C. (2015, January 12). Company Profile. Retrieved from http://www.clubcorp.com/About-ClubCorp/Company-Profile

Weinman, S. (2015, July 20). You probably don’t know who the most powerful person in golf is (sorry Donald, it’s not you). Retrieved from https://www.golfdigest.com/story/you-probably-dont-know-who-the

ClubCorp Jobs. (n.d.). Retrieved from https://www.glassdoor.com/Jobs/ClubCorp-Jobs-E2747.htm

Club Membership (n.d.). Retrieved from http://www.clubcorp.com/Membership/Club-Membership

Some information obtained from “Resort and Club Management” HMGT3260

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