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Cloud Communications

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Do you struggle to get the most out of the various communication platforms across your organization? There are so many ways to communicate that it can actually slow your company down. Various vendors, outdated technology, problems with integration, and decentralized platform management can affect your bottom line. Communicate effortlessly by unifying and integrating varying communications platforms.

Don't Let�Communication Inefficiencies Slow Your Organization Down

  • Can reduce monthly costs by as much as 70%

  • Better collaboration in hybrid work environments

  • Easy scaling to optimize costs

  • Comprehensive security features across your entire environment

  • Increase productivity with communication features beyond phones

  • Consolidate multiple platforms into one solution for easier management

Benefits For Moving To A Unified Cloud Based Communication Platform:

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Cloud Communications

Usherwood’s cloud communications platform is an easy-to-use cloud based unified communications system that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and file collaboration and backup capabilities.

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Communication Solutions

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Communications That Unite��Centralize Your Support And Management With Usherwood's Team Of Engineers Who Can Project Manage And Integrate Each Line Of Communication Technology. Our Dedicated, Highly-Certified Engineers Perform Daily And Quarterly Monitoring Audits For Each Platform, Manage The Applications And Resolve Tickets Before You Even Know There Is An Issue.

Initial Consultation

In-Depth, On-Site Discovery To Discuss Potential Solutions With Key Stakeholders And Design A Solution That Easily Works For Everyone.

Solution Implementation

On-Site Installation And Onboarding Of Physical Equipment And Applications And Training For End-Users And Key Stakeholders.

Proactive Monitoring & Alerting

Our Engineers Fix Issues Before You Even Know About Them With Daily Monitoring And Quarterly Audits And Provide Ongoing Technical Support

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Cloud Communications as a Service

Simple all-in-one communications platform that allows your employees to collaborate with each other and connect with your customers via phone, chat, SMS, video conferencing and file sharing

Seamless support and reliability for work from anywhere with desktop & mobile applications drives increased employee productivity

  • Triple guard security gives you peace of mind that your business data is protected
  • Delivery of 99.999% reliability so you're never out of touch
  • Highly scalable and easy to manage to fit the needs of any business

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Cloud Communication is an easy-to-use cloud based unified communications system that helps employees to be more productive and collaborative. It includes a full-featured phone system with free local and long distance calling to anywhere in North America & Puerto Rico combined with chat, web/video conferencing, and file collaboration and backup capabilities.

What is Cloud Communications

Increased Productivity

Integrated Chat, Video Conferencing, Screen Sharing, File Sharing, File Backup and Integrations Extends Reach and Facilitates Collaboration

Lower Costs

Reduces infrastructure and operating costs by consolidating voice and data onto one network with 90+

enterprise level features included.

High Reliability

Purpose-built for reliability with redundant east/west datacenters increase

reliability and reduce latency.

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Business Class Features

Voicemail Conference Bridge

Call Flip Chat

  • 3-way Calling
  • Caller ID
  • Extension Dialing
  • HD Audio
  • Call Waiting
  • Call Forwarding
  • Call Park
  • Call Transfer
  • Do Not Disturb
  • Call Recording
  • Receptionist Routing
  • Music on hold
  • Spam Caller Protection & many more!
  • Voicemail to email via WAV file
  • SMS notifications
  • Change personal greeting
  • Remote voicemail access
  • Voicemail transcription
  • Includes a unique local phone number
  • Gather up to 200 participants
  • Start conferences at any time with
  • Ability to add video and screen sharing to your conference, if desired
  • Allows the user to seamlessly move an active call from the desktop phone to a mobile phone or vice versa
  • Called party will hear hold music while the caller utilizing the Call Flip feature switches devices mid-call
  • Pin favorite contacts to the top of your list
  • Chat messages automatically sync across desktop and mobile devices
  • View free/busy/away statuses of all your contacts
  • Chat messages are securely encrypted in transit and at rest

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Webfax File Sharing & Security

Administration

  • Users receive, view, manage faxes via the

web, or as email attachments

  • Users may send faxes from any Internet-

connected PC

  • Does not require an additional phone line

  • The most current version of files from any
  • device
  • Easy and secure file sharing
  • Integration with Windows file server,

Exchange Email, Active Directory, Outlook,

Office, and Office 365

  • Auto Attendant with a direct inward dial phone number
  • Custom Hold Music & Greetings
  • Ability to configure up to 10 hunt groups
  • Active directory integration for easy configuration

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Desktop Application

The Desktop App brings essential collaboration tools together, so

employees can send and receive chats and SMS messages, place and receive

calls, share screens, start video calls, and share files—all from one application.

  • Have the flexibility to use your desktop application to place and receive

calls in two ways – either as a call controller for your associated desk

phone, or as a softphone from your Mac or PC.

  • One place to see the availability of coworkers, place a phone call, start

team chat, send text messages, and a launch a video conference.

  • With the Desktop and Mobile Applications, you can take your

contacts, files and conversations with you – wherever you are.

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Mobile App

This powerful application transforms your phone into an essential

collaboration tool, making teamwork on-the-go easier than ever. See who is

available, send and receive chats and text messages, place calls and see

voicemails all from one application—anytime, anywhere.

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  • Extend your business phone number and extension to your mobile phone,so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
  • Your full desktop chat and SMS history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.
  • From your mobile device (Android, IOS) sync your contacts from popular third-party platforms (Office365, G-Suite and more) to all your Elevate Apps

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Video Conferencing & Screen Sharing

Includes Online Meeting, an easy-to use, reliable video

collaboration tool.

  • HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive
  • Screen sharing. The computer desktop can be shared with team members in Real Time, improving collaboration and speed of decision making
  • Includes a conference dial-in number, and custom URLs for meetings
  • Screen annotation to drive more engagement from meeting attendees
  • Elevate Pro includes up to 100 participants and up to 30 simultaneous video feeds

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Poly Sync 20+ USBC

  • Dynamic audio
  • Works the way you do
  • Personal. Powerful. Portable

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Poly CCX400 Business Media Phone for Microsoft Teams

Sound your best

Hear every nuance with Poly HD Voice and Poly Acoustic Clarity technologies. Poly Acoustic Fence technology reduces distracting background noise and makes calling a pleasure.

Stylish, ultra-usable design

Enjoy the ergonomic design and the intuitive user touchscreen interface that saves you the hassle of learning new features and functions. When a phone is this easy, better collaboration and productivity aren’t far behind.

  • 5” color LCD touch scre
  • distraction free calls with acoustic fence technology
  • audio clarity with HD Voice and Clarity technologies

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Poly VVX Comparison

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Poly VVX250

Poly VVX 250

4-line IP desk phone

  • Enhance sound quality of conversations
  • Access features fast in a modern design
  • Customize for a variety of office settings
  • Deploy to teams easily and quickly

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Poly VVX350

6-line mid-range IP desk phone

  • Industry-leading sound quality
  • Quick access to common phone features
  • Easy deployment and administration
  • 6 programmable line keys

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Poly VVX450

12-line, color IP desk phone

  • Up-level calls to crystal-clear conversations
  • 12 programmable line keys
  • Robust provisioning and management
  • Poly HD Voice/Poly Acoustic Clarity

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Poly Phone Accessories - VVX 150/250 Wall Mount

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Poly Phone VVX/CCX Accessories VVX 150/250/350/450 Power Supply

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Poly Phone Accessories VVX350 Wall Mount

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Fanvil V64 Prime Business Phone

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Yealink T33G

The Yealink T3 series provides distraction-free communications with industry leading Smart Noise Filtering Technology, which delivers excellent sound quality without extraneous noises and allows fluent conversations.

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Yealink T34W

The Yealink T3 series provides distraction-free communications with industry leading Smart Noise Filtering Technology, which delivers excellent sound quality without extraneous noises and allows fluent conversations.

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Yealink T54W

Prime Business Phone with an adjustable 4.3-inch color LCD screen that you can easily and flexibly find the comfortable viewing angle according to the personal and environmental

needs.

Yealink Optimal HD Voice technologies, including Yealink Acoustic

Shield technology, that effectively eliminate background distractions and noises, deliver crystal clear

voice even in a noisy environment.

Its built-in USB 2.0 port allows a direct wired/wireless USB headset.

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Yealink T57W

Premium-level phone for executives and busy managers with heavy call load

The Yealink T5 Business Phone Series has an upgraded elegant and sleek design with large, backlit and high resolution displays

and LED indicators to provide optimized viewing and navigation experience. The displays of the T5 Series are fully adjustable to

fulfill the viewing needs at a variety of angles and under a variety of lighting conditions.

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Yealink WH56H

The Yealink W56H Wireless DECT Handset is a premium phone designed with robust hardware, ideal for businesses that require greater capability to handle a heavy call load.

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Yealink W70B DECT Base

For small to medium sized businesses:

• Up to 20 simultaneous calls

• Up to 10 DECT cordless handsets or DECT headsets

• Noise Reduction System

• TLS and SRTP security encryption

• Support Push-to-Talk

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Yealink EXP50 Expansion Module

Yealink EXP50 expansion module brings a fresh visual presence, intuitive user interface, and easy-to-use operating experience.

4.3" color display with backlight

20 physical keys with dual-color LED indicator

3 control keys with illuminated LED for fast page switch

Supports 3 pages of keys

Stand with 2 adjustable angles.

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Yealink WH64 Mono

The WH64 headset connects via Bluetooth, USB-C, or the included charging stand. It features 3-mic noise cancellation for clear voice pickup through its 135.7mm rotatable boom mic. An integrated busylight helps minimize distractions by signaling availability.

Battery & Charging

  • Talk Time:
    • DECT: Up to 14 hrs (Mono), 16 hrs (Dual)
    • Bluetooth: Up to 26 hrs (Mono), 32 hrs (Dual)
  • Charging Time: 1.5 hrs (5V/1.2A)

Call Controls

  • Answer/End/Reject
  • Hold/Unhold
  • Volume up/down
  • Mute/unmute via boom arm movement

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Yealink WH64 Dual

The WH64 headset connects via Bluetooth, USB-C, or the included charging stand. It features 3-mic noise cancellation for clear voice pickup through its 135.7mm rotatable boom mic. An integrated busylight helps minimize distractions by signaling availability.

Battery & Charging

  • Talk Time:
    • DECT: Up to 14 hrs (Mono), 16 hrs (Dual)
    • Bluetooth: Up to 26 hrs (Mono), 32 hrs (Dual)
  • Charging Time: 1.5 hrs (5V/1.2A)

Call Controls

  • Answer/End/Reject
  • Hold/Unhold
  • Volume up/down
  • Mute/unmute via boom arm movement

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Poly Trio C60

Audio clarity

Experience the power of full-duplex audio for natural conversations. Count on audio clarity in any size space with echo and reverb cancellation.

Certified for Microsoft Teams

Experience seamless collaboration with Microsoft Teams —the Trio C60 is certified right out of the box. 

5” Color touchscreen

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