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Technological Suffering

And the path out

3/15/2021 | Mozilla Festival

Maria Bridge

Email: maria.l.bridge@gmail.com

twitter: @mariabridge_

Linkedin: mariabridge

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Technological Suffering

  • What it is
  • How’d we get here?
  • The path out

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Genesis of this presentation: explorations in the world of human behavior

About me, Maria Bridge

  • Stanford MBA, focus on Organizational Behavior
  • Non-profit leader, former COO at Understood.org
  • Organizational Effectiveness Consultant, former project leader at Bain & Company
  • 2000+ hours meditating, including 1 month solo retreat
  • Certified Koru Mindfulness Teacher

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Technological Suffering

There are some aspects of our digital world, our relationships with devices, and how we relate to one another digitally that are contributing to individual and societal suffering.

That suffering can start small.

But left unchecked, unexplored, unmanaged, this suffering will perpetuate and increase.

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“Technology”

Devices

Phones, tablets, laptops, etc. where we spend significant time & attention

The Digital World

  • Platforms, Services: Social media, marketplaces, media hubs, search, etc.
  • Features: Infinite scroll, notifications, etc.
  • Algorithms, ML, AI : Blackbox forces designing our experiences

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A simplified definition of “suffering”

Any mental experience of stress, anxiety, fear, confusion, grief, anger, hurt, frustration

  • Can be very subtle, or very substantial
  • Can be fleeting, or more persistent
  • Can be individual, or collective

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While suffering has always existed, technology today creates conditions that have the power to amplify suffering.

Hang tight, isn’t “technology” also beneficial?

While the benefits of technology are undeniable, so are the dangers. The aim isn't to destroy technology, but to make sure that we're using technology wisely.

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Where does suffering originate?

Perceptual distortions

Difficult conditions

Suffering

(big and small)

+

=

@mariabridge

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Our interactions with technology can add fuel to the fire

Perceptual distortions

Difficult conditions

Amplified Suffering

Tech Multiplier

+

=

)*

(

@mariabridge

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Big Buckets of Technological Suffering

Safety & Security

Genocide, Hate Crimes, Disease / (e.g. COVID-19), Unemployment, Disiscrimination

Mental Health

Stress, Anxiety, Depression, Addiction, Suicide

Societal &

Political Health

Destabilization of democracies, lack of civil discourse, distrust in institutions, distrust in vaccines

@mariabridge

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Stepping Stones to Big Technological Suffering

Comparisons, “selfing” pretending

Safety & Security

Genocide, Hate Crimes, Human Trafficking, Disease / (e.g. COVID-19), Unemployment, Disiscrimination

Mental Health

Stress, Anxiety, Depression, Addiction, Suicide

Societal &

Political Health

Destabilization of democracies, lack of civil discourse, distrust in institutions, distrust in vaccines

Fake news, deep fakes, conspiracy theories

Unhealthy media consumption behaviors & habits

Bias, polarization

FOMO, social pressure to be online

Bullying, outrage, hate speech, discrimination

Lack of control, loss of privacy

@mariabridge

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At the center of it all, is a toxic relationship between basic human struggles, magnified by technology

Unhealthy media consumption behaviors & habits

Fake news, deep fakes, conspiracy theories

Tech:

Design / features / algorithms / AI of our devices and digital worlds

Comparisons, “selfing” pretending

Safety & Security

Genocide, Hate Crimes, Human Trafficking, Disease / (e.g. COVID-19), Unemployment, Disiscrimination

Mental Health

Stress, Anxiety, Depression, Addiction, Suicide

Societal &

Political Health

Destabilization of democracies, lack of civil discourse, distrust in institutions, distrust in vaccines

Bias, polarization

Human:

Reduced attention / awareness

Perceptual distortions, confusion

Unskillful responses to own suffering

FOMO, social pressure to be online

Bullying, outrage, hate speech, discrimination

Lack of control, loss of privacy

X

@mariabridge

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Both the human and the technological sides matter

Humans create technology (and the technology that creates technology)

Technology influences our human experiences, online & offline

Tech:

Design / features / algorithms / AI of our devices and digital worlds

Human:

Reduced attention / awareness

Perceptual distortions, confusion

Unskillful responses to own suffering

X

We’ll focus here onwards on the human side

@mariabridge

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Exploring the

Human Condition

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Each rectangle represents 10 years

  • Yellow = Year 0
  • Blue = 1st industrial revolution, water & steam
  • Green = 2nd industrial revolution, electricity & mass production
  • Orange = 3rd industrial revolution, IT systems
  • Pink = 4th industrial revolution, Internet of things, cloud computing

@mariabridge

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All 4 phases of the industrial revolution are relatively recent

Image: https://ross-sivertsen.com/the-fourth-industrial-revolution-where-are-you-going-with-this/

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Our human wiring is not built for our current environments

12,000 years ago, agricultural revolution

Us today

70,000 years ago, roughly beginning of language and socialization

@mariabridge

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Industry is just one way to measure change over the past 250 years

Image: mage:https://www.vox.com/future-perfect/2018/11/8/18052076/human-history-in-one-chart-industrial-revolution

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Life today is very different — Social dimensions

250+ years ago

Within the last 30, 15, 5, 2, years

Interactions are in person, <150 ppl, small communities, tribes

Interactions are mix of in-person and digital, with increasing skew towards digital. Outside of “tribe”, thousands of people

Reputation and identity formed slowly, validated by group w/ close ties

Reputation can be destroyed quickly, and also created relatively quickly. Possible to have many reputations, many identities.

Survival dependent on social ties and approval

Survival not as concretely dependent on social ties (if I get shunned from the group, unlikely I will go hungry for that reason)

Social value primarily measured by skills benefitting tribe / community (hypothesis)

Social value may be measured by status, money, fame, etc. Possible to have different social value metrics by group.

Social

@mariabridge

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Life today is very different — Perceptual dimensions

250+ years ago

Within the last 30, 15, 5, 2, years

Limited range of geographic mobility, leading to different spatial perceptions (hypothesis)

Worldwide geographic mobility possible; internet transcends geography, space

Temporal perception different (hypothesis) - communication generally verbal, not written

Internet creates new perception of time (asynchronous), communication often written, and in new forms (texts, tweets, memes)

Relationship to visual and auditory representations different (hypothesis); Visual representations (art / photos) absent or rare, audio representations (recordings) absent or novel

Can “capture” visuals and adjust almost instantly. Spend significant portion -- sometimes majority -- of day interacting with representations

Fewer external sensory distractions

Greater sensory distractions

Fewer tasks, likely longer attention spans

Shortening attention spans

Perceptual

@mariabridge

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Our current wiring is largely the same as 200K years ago

While our brains are malleable to a degree (neuroplasticity), our deeper evolutionary adaptations evolved over millions of years.

Wiring developed in a vastly different context than the past 30 years, not to mention past 250 - 500 years

Brain image: https://optimizeme.nl/en/blog/2017/06/11/how-your-three-brains-want-three-different-things/

@mariabridge

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Suffering equation

Perceptual distortions

Difficult conditions

Suffering

(big and small)

+

=

Reconditions the mind further

Reconditions the mind further

@mariabridge

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PRESENT MOMENT’S EXPERIENCE/STIMULUS (internal or external)

UNCONSCIOUS PROCESSING

Human Nature e.g., Reptilian + Mammalian + Primate “Goals”

Current Mind State (emotions, mood, etc.)

Comparison to Past Experiences (concepts, personal history, etc.)

UNCONSCIOUS INTENTION

CONSCIOUS INTENTION

(veto power over UNCONSCIOUS INTENTION)

ACTION

Awareness

@mariabridge

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Our present moment experiences (thoughts, senses, and actions) condition our future

Have you ever had the experience where you learned something new and it changed how you perceived the world?

E.g., you research plants to start a garden, and suddenly “bushes” transform into ornamental grasses, holly, boxwood, honeysuckle, and rhododendron?

You input changed your attention and perception.

Photo: https://www.latimes.com/home/la-hm-sidewalk2006may18-story.html

Wooly thyme

Ornamental grass

Geranium

Salvia

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This is nice when it’s all geraniums and wooly thyme, but what about when it’s more problematic?

Seeing fake headlines reconditions our future perceptions

Comparing ourselves to curated distortions of other people, distorts our sense of self

Encountering hate speech reconditions our sense of what healthy discourse is

What we consume technologically conditions our future.

What we share & create technologically conditions others’ futures.

What we share & create technologically conditions others’ futures.

@mariabridge

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When our awareness shrinks, it’s more likely the unconscious intentions take over

PRESENT MOMENT’S EXPERIENCE/STIMULUS (internal or external)

UNCONSCIOUS PROCESSING

Human Nature e.g., Reptilian + Mammalian + Primate “Goals”

Current Mind State (emotions, mood, etc.)

Comparison to Past Experiences (concepts, personal history, etc.)

UNCONSCIOUS INTENTION

CONSCIOUS INTENTION

(veto power over UNCONSCIOUS INTENTION)

ACTION

Awareness

@mariabridge

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Our interactions with technology can add fuel to the fire

Perceptual distortions

Difficult conditions

Amplified Suffering

For ourselves and our society

Tech Multiplier

+

=

)*

(

@mariabridge

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The Path Out

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Center for Humane Technology (humanetech.com)

TECHNOLOGICAL TRUTHS

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PRESENT MOMENT’S EXPERIENCE/STIMULUS (internal or external)

UNCONSCIOUS PROCESSING

Human Nature e.g., Reptilian + Mammalian + Primate “Goals”

Current Mind State (emotions, mood, etc.)

Comparison to Past Experiences (concepts, personal history, etc.)

UNCONSCIOUS INTENTION

CONSCIOUS INTENTION

(veto power over UNCONSCIOUS INTENTION otherwise it is UNCONSCIOUS INTENTION)

ACTION

Awareness

@mariabridge

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Greater compassionate awareness supports skillful actions and behavior change

  • Recognize what’s happening
  • Be able to observe non-judgmentally
  • Create space to respond consciously
  • Learn from past mistakes
  • Make decisions based on values, principles
  • Respond rather than react

Do this many times in many moments to change mindsets, change behaviors, change habits

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A well-tested method for building greater present-moment, compassionate awareness capacity

Inevitably impacts everyone we encounter

Meditation

Practice time in more favorable conditions for cultivating mindfulness in less ideal conditions

Mindfulness

- Brings awareness to the present

- Receptive, non-judging

- Able to observe conditioning

Reconditions how the mind works and perceives the world

Leads to more skillful action in our lives, which interconnect with others’

@mariabridge

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Learn mindfulness

SELF-LED, VIA APPS

- Easy, available

- More difficult to make a habit

TEACHER-LED SMALL GROUPS

- Better for habit building

- Harder to find

- Teachers hit or miss

RETREATS ((VIRTUAL OR IRL)

- More intensive format

- Cost $ typically

- Tend to be non-secular

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Center for Humane Technology (humanetech.com)

DOCUMENTARY

Released Sept 2020, Free on Netflix

Insiders from Google, Twitter, Facebook, Instagram, and YouTube reveal how these platforms are reprogramming civilization by exposing what's hiding on the other side of your screen.

PODCAST

Episodes every 2-3 weeks

Link to subscribe: https://www.humanetech.com/podcast

TIPS & TOOLS

Steps to increase wellbeing, and take control of tech

https://www.humanetech.com/take-control

VIRTUAL MEETUPS

Panels with small group discussions afterwards, free to attend.

https://www.humanetech.com/take-control

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Together we can recondition the future for non-harm and well-being.

Individual sphere of influence

Societal sphere of influence

@mariabridge

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Thanks!

Observations? Comments? Suggestions? Let’s connect!

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With gratitude

With gratitude to Alex Sarkissian and Reuben Weiss who contributed their wisdom and time.

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