Chromebook
Forgot your password?
Chromebook won’t start?
Touchscreen or Mousepad not working?
Browser Trouble/ Unwanted Pop ups?
Wrong letters?
Can’t log in?
Docs disappearing in
Google Classroom?
Chromebook
TroubleShooting
Guide
These links can help your solve common problems you might run into when using a DDSB Chromebook.
This orientation video will take you through the basics of how a Chromebook works.
There are some problems that can’t be fixed at home, so please don’t hesitate to contact your child’s teacher. They will be able to talk the principal or create a Help Ticket to help get the Chromebook working again!