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USEFUL INCLUSIVE DESIGN

The Functional Partnership between

UX and Accessibility

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PRESENTER

Useful Inclusive Design OLC Accelerate 2019

HOLLIE L. MILLER

Senior Instructional Technologist

ID 1030142

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OVERVIEW

Useful Inclusive Design OLC Accelerate 2019

What Is UX?

What Is Usability?

What Is Universal Design?

What Is Accessible Design?

How Can We Apply It?

Important Points

Question and Answer

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USER EXPERIENCE (UX)

Useful Inclusive Design • OLC Accelerate 2019

User experience encompasses:

    • What you design on the screen (User Interaction) 
    • How easy the interface is to use (Useability) 
    • Usefulness (Usability + Utility)

Good UX is an interaction between a person and a system that is easy, productive, enjoyable, engaging, and satisfying.

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WHAT IS USABILITY?

LEARNABILITY

How easy is it for users to accomplish basic tasks the first time they encounter the design?

EFFICIENCY

Once users have learned the design, how quickly can they perform tasks?

ERRORS

How many errors do users make, of what severity, and how easily can they recover?

SATISFACTION

How pleasant is it to use the design?

MEMORABILITY

How easily can users re-establish proficiency after a period of not using the design?

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USEFUL PRETTY THINGS

Let's make it work FOR ALL.

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PRINCIPLE TWO

PRINCIPLE ONE

Equitable Use

UNIVERSAL DESIGN

PRINCIPLE THREE

PRINCIPLE FOUR

PRINCIPLE FIVE

PRINCIPLE SIX

PRINCIPLE SEVEN

Flexibility in Use

Simple and Intuitive Use

Perceptible Information

Tolerance for Error

Low Physical Effort

Size and Space for Approach and Use

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A design process in which the needs of people with disabilities are specifically considered.

ACCESSIBLE DESIGN

Accessibility sometimes refers to usability of products, services, and facilities by people

with a variety of disabilities.

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READABILTY

F-PATTERN

Dominant Reading Pattern

LAYER CAKE

Efficient Scanning Pattern

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Implications

of the

F Pattern

THE FIRST TWO PARAGRAPHS MUST CONVEY THE MOST IMPORTANT INFORMATION.

BEGIN SUBHEADS, PARAGRAPHS, AND BULLET POINTS WITH INFORMATION-CARRYING WORDS.

USERS WON'T READ YOUR TEXT IN ITS ENTIRETY. THEREFORE...

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SEMANTIC

Headings must be semantically tagged for identification.

FORMATTED

Headings are classified into levels, from 1 through 6.

HEADINGS

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THINK, PAIR, AND SHARE

Partner up with someone nearby to write headings and subheadings, and to edit the samples.

WORK THROUGH THE READABILITY

Which readability pattern would you choose and why?

LET'S LOOK AT THESE SAMPLES

Think about usability, user experience, universal design, and accessibility.

GIVE IT

A SHOT

Useful Inclusive Design OLC Accelerate - 2019

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www.theotherinside.com

@holliemiller

hollie@theotherinside.com

Connect with Me

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RESOURCES

Nielsen, J. (2019). Usability 101: Introduction to Usability. Retrieved from https://www.nngroup.com/articles/usability-101-introduction-to-usability/

Pernice, K. (2017). F-Shaped Pattern of Reading on the Web: Misunderstood, But Still Relevant (Even on Mobile). Retrieved from https://www.nngroup.com/articles/f-shaped-pattern-reading-web-content/

Pernice, K., & Nielsen, J. (2001). Usability Guidelines for Accessible Web Design: a Report by NN/g. Retrieved from https://www.nngroup.com/reports/usability-guidelines-accessible-web-design/

Rossetti, R. (2019). Universal Design Toolkit Free Report. Retrieved from https://www.udll.com/media-room/articles/the-seven-principles-of-universal-design/

What is the difference between accessible, usable, and universal design? | DO-IT. (2019). Retrieved from https://www.washington.edu/doit/what-difference-between-accessible-usable-and-universal-design  ("What is the difference between accessible, usable, and universal design? | DO-IT", 2019)

Activity text:

Cognitive Load Theory (John Sweller) - InstructionalDesign.org. (2019). Retrieved from http://www.instructionaldesign.org/theories/cognitive-load/

J., D. (2019). General Blog Feedback: Breaking up is hard to do for some. Paragraphs!. Retrieved 21 November 2019, from http://www.jfinnan.com/shs/2015/09/26/general-blog-feedback-breaking-up-is-hard-to-do-for-some-paragraphs/