Bill Barberg, President & Founder
Featuring guest presentations by Michael Quinn Patton
Re-imagining the Family Justice System in Canada – A Case Study of Strategy Management at Scale
Diana Lowe, Founder
Re-Imagining the Family Justice System
Agenda
October 8 Session
Responding to the Call for Action for SYSTEM CHANGE
Precursors to System Change
Accomplishing System Change requires the appropriate techniques and tools
Efforts that Fall Short of Changing the Systems
“Family justice processes can do more harm than good.”
Initial Focus: Divorce and Family Restructuring
Not incremental improvements: “Becoming Trauma-Informed”
Major System Transformation
2013 Report revealed a need for major changes
Struggling to move from ideas to actions.
Divorce is one of the ACEs
Re-Imagining the Family Justice System in Canada
How Do You Deal with the Complexity!
A growing set of influential books and articles
Published in 2008
The Journey of Learning How to Transform Systems
Winter 2011 -- And a series of follow-on articles, papers, and posts
System Thinking for Social Change
1990
2015
A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results
Helpful for thinking about the dynamics of the problems
The Need for System Leadership
“For undoubtedly, we are at the beginning of the beginning in learning how to catalyze and guide systemic change at a scale commensurate with the scale of problems we face, and all of us see but dimly.”
Peter Senge, Hal Hamilton and John Kania
“At no time in history have we needed such system leaders more. We face a host of systemic challenges beyond the reach of existing institutions and their hierarchical authority structures.”
“Sensing this need, countless collaborative initiatives have arisen in the past decade—locally, regionally, and even globally. Yet more often than not they have floundered—in part because they failed to foster collective leadership within and across the collaborating organizations.”
Winter of 2015
The Waters of System Change (FSG)
2018
Helpful, but weak on implementation.
The Geels Framework for Socio-Technical Transitions
Two Integrated Models for Strategy Implementation
Strategy Mapping
Upgrading from a Theory of Change to
A Theory of Transformation
OMTA Model
Objectives
Measures
Targets
Actions
A powerful upgrade from SMART Objectives
The Books that Define Strategy Management
2000
2003
2006
Strategic �Management
Organizational�Alignment
2008
Execution
Harvard Business Review Articles
“The Balanced Scorecard—Measures that Drive Performance” � Jan-Feb 1992
“Putting the Balanced Scorecard to Work”� Sept-Oct 1993
Core Books of the Strategy Management Field
1992
1996
Measurement & Reporting
Strategic�Communication
A Rich History of Research Supporting these Techniques
Strategy Maps: A Story of Intentional Change
Outcome Objectives
Strategy Objectives
Asset & Capacity Development Objectives
The “Ends”
The “Means”
The “Enablers”
Grow a Strong Coalition to Address the Opioid Crisis
Enables multiple Objectives Above
Expand Drug Take-Back and Disposal Programs
Reduce Misuse of Opioids
Reduce Prescription of Opioids
Decrease Access to Prescription Opioids for Misuse
Reasonable
Cause & Effect Logic
A History of Achieving Breakthrough Results
Emphasized Techniques that InsightFormation has Refined
One of the Key Opportunities (and an Obstacle)
One of the Obstacles
Pages 10-11
The Need and the Tools Coming Together
“This is what we need!”
Strategy Management at Scale (SM@S)
Strategy Maps and Evaluation: A Theory of Transformation
Six-minute video
Link
Shifting to a New Architecture
FROM
TO
SMART Goals �(designed for program evaluation)
OMTA Model �(designed for collaborative Implementation)
Over-emphasis on Quantitative evaluation (measures & targets)
Balancing Quantitative, Qualitative and Descriptive�(Co-Creating “From-To Gaps”)
Co-Create a Strategy Map –
A Theory of Transformation
Key Leaders for this Initiative
Passionate, recently retired attorneys
A judge who saw the need for change
Community organizations working on family justice
Funders who cared about Brain Science, ACEs & Trauma
They engaged the provincial and national associations for attorneys
A 10-Year Strategy to Transform the Family Justice System
Jan 2021
Expand participation & increase the collaboration capacity of those working on family justice system transformation
Increase the integration of Indigenous perspectives & the role of Indigenous communities in family justice transformation
Increase & diversify the resources (human, funding & technology) for transforming the family justice system
Increase capacity for working at a systems level & creating the conditions for transformation
Increase capacity for developmental & transformational evaluation to inform family justice system transformation
OUTCOME
STRATEGY
CAPACITY DEVELOPMENT
Justice Policy & Programs to Reduce Toxic Stress, Strengthen Skills & Support Families
Innovations to Achieve Family Well-Being
A Family Well-Being Paradigm Shift Based on Brain Science
Re-Imagining the Family Justice System
Re-Imagining the Family Justice System
Court of Kings Bench Pilot to refer families to non-legal supports and skill-building
Deploying a Collaborative Case Management system (HopeHub) to support vulnerable women or those who have experienced violence
Family Resilience Navigator role established at GPFES
Use Strategy Maps to Clarify & Communicate
The Best Collective Thinking
of Steering Committee Leaders
Staff and Community Partners
© 2016 All Rights Reserved by InsightFormation, Inc.
Strategy Maps & Scorecards Promote Communication
Effectively engage community organizations & individuals for input and engagement
Steering Committee Leaders
© 2024 All Rights Reserved by InsightFormation, Inc.
Staff and Community Partners
Comments on the Process of Strategy Map Building
“The Strategy Maps gave us a wonderful playbook that we were able to look at, even if we could only start doing a few things right away.”
Paul Chapman, Executive Director, Restore Hope Arkansas
Grande Prairie - Reforming the Family Justice System
Integrate the Approach to Family Justice Across Sectors
May 2024
Expand participation & increase the collaboration capacity of those working on family justice system transformation
Increase family justice sector education in brain science & understanding about the impact of trauma
Increase public awareness of the impact of toxic stress and resilience on family well-being
Innovate ways to encourage or require non-adversarial processes in the family justice system
Innovate ways to identify evolving family needs & make appropriate referrals
Justice Policy & Programs to Reduce Toxic Stress, Strengthen Skills & Support Families
Innovations to Achieve Family Well-Being
Align justice sector policies & programs with the family well-being goal
Promote a holistic perspective to address all family needs – social, relationship, parenting, financial & legal
Increase the use of non-adversarial processes in the family justice system
Innovate ways that empower families to improve life, relationship, communication & conflict skills to reduce harms
Innovate & coordinate accessible cross-sector supports for families
Innovate justice system integration with community-level services for families
A Family Well-Being Paradigm Shift Based on Brain Science
Develop more justice sector policies & programs to link families to supports they need to further family well-being
Take an integrated cross-sectoral approach to policy & action
Integrate justice & cross-sector community supports for families
Innovate ways to enhance child & youth resilience
Increase the integration of Indigenous perspectives & the role of Indigenous communities in family justice transformation
Increase & diversify the resources (human, funding & technology) for transforming the family justice system
Increase capacity for working at a systems level & creating the conditions for transformation
Increase capacity for developmental & transformational evaluation to inform family justice system transformation
Advance HOPE (Health Outcomes Of Positive Experiences)
Increased Intergenerational Health & Well-Being
Across The Life Span For ALL
Reduce Toxic Stress
Strengthen Core Life Skills, including Capacity to Manage Conflict & Stress
Strengthen the Support for Families Experiencing Family Justice Issues
Reduce Personal, Justice Sector, Economic & Social Costs
Transform the Family Justice System
by Focusing on Achieving Family Well-Being
OUTCOME
STRATEGY
CAPACITY DEVELOPMENT
Re-Imagining the Family Justice System
Grande Prairie Zoom Map: Innovate & coordinate accessible cross-sector supports for families
Innovate & coordinate accessible cross-sector supports for families
STRATEGY
CAPACITY DEVELOPMENT
Strengthen the CONTACT Processes and Reach
Strengthen the CONNECTION Processes and Effectiveness
Enhance the THRIVING of Individuals and Families
Improve LEARNING and REPORTING of Progress
Build a Strong RFJS Family Support Alliance
Establish and Expand Collaborative Case Management using HopeGP
Strengthen Career Development Pathways
Strengthen Supports for Healing & Skill Development
Improve Housing & Childcare Options
Train Child Intervention Practitioners in new options
Leverage & integrate with appropriate information and systems in Grande Prairie
Improve Community Understanding of the RFJS Family Support Initiative
Develop and Improve Capacity for Community Strategy Engagement and Collective Impact
Identify and Implement System Changes
Effectively work with the Courts and Legal Systems
Improve funding for cross-sector supports for families
Expand and strengthen the broader RFJS Coalition
Train Child Intervention Practitioners in brain science, trauma, and the alternatives to current practices. The FSI can do what the CIPs have not had tools for.
Grande Prairie - Reforming the Family Justice System
Integrate the Approach to Family Justice Across Sectors
May 2024
Expand participation & increase the collaboration capacity of those working on family justice system transformation
Increase family justice sector education in brain science & understanding about the impact of trauma
Increase public awareness of the impact of toxic stress and resilience on family well-being
Innovate ways to encourage or require non-adversarial processes in the family justice system
Innovate ways to identify evolving family needs & make appropriate referrals
Justice Policy & Programs to Reduce Toxic Stress, Strengthen Skills & Support Families
Innovations to Achieve Family Well-Being
Align justice sector policies & programs with the family well-being goal
Promote a holistic perspective to address all family needs – social, relationship, parenting, financial & legal
Increase the use of non-adversarial processes in the family justice system
Innovate ways that empower families to improve life, relationship, communication & conflict skills to reduce harms
Innovate & coordinate accessible cross-sector supports for families
Innovate justice system integration with community-level services for families
A Family Well-Being Paradigm Shift Based on Brain Science
Develop more justice sector policies & programs to link families to supports they need to further family well-being
Take an integrated cross-sectoral approach to policy & action
Integrate justice & cross-sector community supports for families
Innovate ways to enhance child & youth resilience
Increase the integration of Indigenous perspectives & the role of Indigenous communities in family justice transformation
Increase & diversify the resources (human, funding & technology) for transforming the family justice system
Increase capacity for working at a systems level & creating the conditions for transformation
Increase capacity for developmental & transformational evaluation to inform family justice system transformation
Advance HOPE (Health Outcomes Of Positive Experiences)
Increased Intergenerational Health & Well-Being
Across The Life Span For ALL
Reduce Toxic Stress
Strengthen Core Life Skills, including Capacity to Manage Conflict & Stress
Strengthen the Support for Families Experiencing Family Justice Issues
Reduce Personal, Justice Sector, Economic & Social Costs
Transform the Family Justice System
by Focusing on Achieving Family Well-Being
OUTCOME
STRATEGY
CAPACITY DEVELOPMENT
Innovate ways to encourage or require non-adversarial processes in the family justice system
Separation, divorce and family restructuring
Family & Domestic Violence Prevention
Build a model for using Restorative Approaches in DV cases
RA = Restorative Approaches DV = Domestic Violence FJS = Family Justice System CPS = Child Protection Services
King’s Bench Court prototype (Pilot)
Increase family justice sector education in brain science & understanding about the impact of trauma
Denmark Model
Innovations to Achieve Family Well-Being
A Family Well-Being Paradigm Shift Based on Brain Science
Implement New Child Welfare System Prototypes
Child�Protection
Innovate ways to identify evolving family needs & make appropriate referrals
PGO = Permanent Guardianship Orders DV = Domestic Violence FJS = Family Justice System CPS = Child Protection Services
Increase family justice sector education in brain science & understanding about the impact of trauma
Innovations to Achieve Family Well-Being
A Family Well-Being Paradigm Shift Based on Brain Science
Implement New Child Welfare System Prototypes
Child�Welfare
Establish safe referral alternatives to contacting Children’s Services
Establish arrest diversion processes for crimes of desperation
Strengthen the CONTACT Processes and Reach
Engage with vulnerable families via shelters and food shelves
Change law enforcement practices for DV (no-contact, child endangerment, etc.)
Work with Children’s Services to choose supporting families over PGO, increase restorative practices, less issuing no-contact, etc.
Objective: Establish safe referral alternatives to Children’s Services
A key part of system change is to provide ways for people who might normally feel they should (or are required to) contact Children’s Services because of a concern they notice that is likely a symptom of poverty. While there may be a long-term strategy to dramatically change mandatory reporting requirements, both short-term and long-term practices can be improved by providing more opportunities to connect families to supports in ways that the power to take their children is not a threat.
Objective Description:
Develop Statements that show a gap between the current state and the desired state.
Current State (2024) |
a. If a teacher sees a child who has some visible unmet needs (e.g. same clothes for a few days), their only option is to report them to Children’s Services, and that could start a process the leads to the children being taken. |
b. A pregnant woman in a high-risk scenario is rarely referred to the supports when she will have the baby. |
c. |
d |
e.� |
Desired State (2026) |
a. Instead of doing nothing (or doing mandatory reporting to Children’s Services), the teacher would be able to refer the parent to supports that only exist to help and don’t have the power to take their kids. This can be done before issues are so serious that mandatory reporting is required. |
b. There are established referral pathways for pregnant women to get connected with supports before they have the baby. |
c. |
d. |
e, |
Build out and discuss the desired change– the “From-To Gap”
Collaborate to Create the “From – To Gaps”
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The Growing Impact of the RFJS Movement
The initial work with InsightFormation grew into the TFJS Collaborative in British Columbia
The work of the RFJS movement is a major part of the CIAJ Conference
Featured in Peer-Reviewed Article by Top Experts
Growing Momentum for Strategy Mapping
January 2023
Features the RFJS case study
Busy People Need the Right Tools
Most powerful of the strategy mapping software pkgs. reviewed for purposes of strategy implementation
Strategy Management at Scale (SM@S) – 2024
Features 4 InsightFormation case studies
Bill Barberg, President & Founder
Strategy Mapping
Featuring a guest presentation by Michael Quinn Patton
A breakthrough approach to complex, upstream prevention strategies
Founder
Restoring Hope through Child Welfare Transformation:
Techniques & tools for Smart Justice
Bill Barberg, President & Founder
Strategy Mapping
Featuring a guest presentation by Michael Quinn Patton
A breakthrough approach to complex, upstream prevention strategies
Founder
Restoring Hope through Child Welfare Transformation:
Techniques & tools for Smart Justice
Bill Barberg, President & Founder
Strategy Mapping
Featuring a guest presentation by Michael Quinn Patton
A breakthrough approach to complex, upstream prevention strategies
Founder
Restoring Hope through Child Welfare Transformation:
Techniques & tools for Smart Justice
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