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Fiber Build Process

WASHINGTON

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NOTIFICATION TIMELINE

1

60 Days

Before

Postcard #1

Informs homeowners what to expect.

2

45 Days

Before

Letter #2

Detailed construction scope & timeline.

3

35 Days

Before

Fiber Coming

Final notice before construction.

4

2-5 Days

Before

Door Hanger #1

What to expect day-of.

5

Day Of

Door Hanger #2

Confirms work & restoration contacts.

IDENTIFICATION IN YOUR COMMUNITY

  • "Lollipop Signs" mark the intended build path
  • Contractor magnets displayed on all work vehicles
  • All crew members carry Ezee Fiber identification

Construction Hotline

253-260-3600

support.wa@ezeefiber.com

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NOTIFICATION EXAMPLES

IDENTIFICATION IN YOUR COMMUNITY

Using more than one form of communication helps us reach as many residents as possible before work starts in the community.

  • We coordinate closely with our marketing and construction teams to notify residents before construction begins.

  • We provide additional notification the day of construction. In addition to mailers being sent, door hangers are also placed so residents receive clear information, know what to expect, and have the correct contact details.

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Pre Construction:

Day of Construction:

Door Hanger Examples:

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Northeast Neighbors Project

Proposal

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EASEMENTS & RIGHTS-OF-WAY

Most properties are governed by established setbacks, utility easements, and rights-of-way (ROWs). Providers regulated under the Public Utility Commission of WA are permitted to construct and maintain infrastructure within these areas.

Accordingly, Ezee Fiber is authorized to access these ROWs and easements to install and maintain broadband infrastructure for your community.

What Are Easements?

Designated areas on your property (typically 14 ft wide) where utility providers are permitted to install and maintain infrastructure.

Rights-of-Way (ROW)

Typically 50-60 feet across, centered on the road — extending 25-30 feet from center on either side.

Your Property Records

Easement locations are documented on your property plat and deed. Review these for specifics.

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Utility Locates

Important Step

The last step in our pre-construction process is utility locating. Once we have met all necessary criteria, we will contact the local locating company and provide the with our scope of work. Once they have this in hand, they will send a representative to locate all locatable utilities within our build area.

At this time, we are also contacting the water providers to gain information on the existing water infrastructure as these will not often be marked during the locate placement.

Legend

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ACTIVE CONSTRUCTION PROCESS

Fiber

Installation

Fiber pulled through underground conduit and enclosures — limited to access points, no continuous digging.

Fiber Splicing

& Testing

Technicians connect fiber at access points and verify signal strength, reliability, and network quality.

Finalization

& Restoration

All affected areas restored to equal or better condition. Final inspections address remaining items.

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FINALIZATION & RESTORATION

OUR PROMISE

We will restore any disturbed property to its original condition, or better. After construction is complete and weather permitting, the restoration phase typically lasts 7-14 days.

Final Inspections

All affected areas inspected against our quality checklist.

Landscape Restoration

Landscaping, sidewalks, and pavement returned to equal or better condition.

Ticket Resolution

All resident concern tickets addressed and closed.

Construction Support: 253-260-3600   |  support.wa@ezeefiber.com

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FINALIZATION & RESTORATION

Once construction and fiber testing are complete, restoration work begins. All affected areas, including landscaping, sidewalks, and pavement, are returned to equal or better condition.

Final inspections are conducted, and any remaining restoration items are addressed. Our goal is to complete construction with minimal lasting impact and leave the community looking in prior condition or better than before work began.

Construction Support: 253-260-3600   |  support.wa@ezeefiber.com

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QUESTIONS & ANSWERS

Thank you for your time today. We're here to answer any questions

about the fiber construction process in your community.

253-260-3600

support.wa@ezeefiber.com

EZEE FIBER — Making Premium Fiber Internet Accessible