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Transforming Interlibrary Loan Services Together

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INTRODUCTIONS

  • Crystal Alberthal – Head of Collections, Resources & Information Management 
    • Acquistions to Discovery lifecycle
    • Licensing & Privacy 
    • Information Desk services
    • Collections
  • Pearl McCrea –Collection Management Librarian  
    • Collection Development
    • Acquisitions
    • Digitization Projects
    • Resource Sharing

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OVERVIEW

  • Opportunity for Change
  • Transition Challenges

  • Where We Started
    • Cloud Based System
    • Stats by Hand
    • Phone and External E-mail
  • Where We Went: Review, Revitalize, Revolutionize

Photo by Markus Winkler on Unsplash 

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REVIEW

  • Comprehensive Review
    • 7 Questions Why?
    • Identify areas for improvement

  • Technology
    • Exploration
    • OCLC Tipasa
    • Automation, Efficiency, Integration

  • Challenges & Limitations
    • Shared ILS
    • Licensing & Privacy

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REVITALIZE

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REVOLUTIONIZE

  • Resources
    • Time, $$, Staff
    • Collections

  • Accessibility
    • Law & Public user community
    • Ease of use

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CONCLUSION

Embracing Change

Library

Department

Interns �

Service

User experience

Volume of requests 

Staff hours

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Thank you!

Questions?

Pearl McCrea

pearlm@uw.edu

Crystal Alberthal

calberth@uw.edu