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DLMS Service Campus Class
Global Manpower Development
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Today we are going to:
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What is TCDP?
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Importance
Technicians have more contact with customers than any other person with Caterpillar or the dealer.
By participating in TCDP you will:
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How will the TCDP affect me?
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Example Path
Scenario: You want to be proficient in Engine Performance. The curriculum path you would follow is:
Engine Repair Part I Course - 26913
Engine Repair Part II Course - 26914
Engine Repair Diagnostic Exercise 16 - 26919
Engine Repair Diagnostic Exercise 17 – 26266
Instructor-Led Training – Coming Soon
Engine Repair Curriculum
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TCDP – The Benefits
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What do I need to do for TCDP?
What do I need to do to participate?
What will happen with the assessment?
What do I do with my individual learning plan
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Blended Learning is the combination of multiple approaches to learning
What is Blended Learning?
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Driving Change
Why is Blended Learning needed?
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Why use Blended Learning?
Blended learning approach provides:
• Training to service professionals worldwide
• Quick distribution of learning content
• Certification based on standardized criteria
• Ease of use for the service trainer and service professional
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How is Blended Learning structured?
IDL
Modules
ILT
Modules
WBT
Modules
Blended
Learning
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7 Step Diagnostic Course - 26917
Cat 318C – 330C Excavator Operation and Service - 21460
Cat 318C – 330C Excavator Hydraulic Systems – 21457
Cat 318C – 330C Excavator Engine Performance - 21469
Cat 318C – 330C Excavator Undercarriage & Final Drive - 21470
Air Conditioning Curriculum
7 Step Diagnostic Course - 26917
Basic Electricity Course - 21468
Electrical Circuits Components Course - 21464
Electrical/Electronics Components - 26670
Electrical- Batteries, Charging, and Starting Course - 26784
Electrical Diagnostic Exercise 14 - 26955
Electrical Diagnostic Exercise 15 – 26918
Electrical ILT – 26679
Electrical Curriculum
7 Step Diagnostic Course - 26917
Hydraulic Systems Fundamentals - 20323
Fixed Displacement Hydraulic Circuits Part I - 21467
Fixed Displacement Hydraulic Circuits Part II - 21466
Fixed Displacement Hydraulic Circuits Part III - 26680
Load Compensating Hydraulic Circuits Course - 26950
Controlling Hydraulic Circuits - 26682
Engine Performance Curriculum
Power Train Curriculum
7 Step Diagnostic Course - 26917
Cat 3406 and 3054 Engine Performance Course - 26949
Cat 3116 Engine Performance Course - 26848
C15 ACERT Engine Performance Course - 26915
C-9 Engine Performance Course - 26916
Air Management Systems - 20187
Engine Performance Diagnostic Exercise 18b - 25906
Engine Performance Diagnostic Exercise 20 - 26920
Engine Performance Diagnostic Exercise 21 – 25946
Engine Performance ILT – 29657
Cat 318C – 330C Excavator Diagnostic Exercise 54 - 26909
Cat 318C – 330C Excavator Diagnostic Exercise 66 - 26910
Cat 318C – 330C Excavator Diagnostic Exercise 86 - 26911
Cat 318C – 330C Excavator Diagnostic Exercise 131 - 26912
Engine Repair Curriculum
Cat 318C – 330C Excavator Curriculum
DLMS Service Courses �& Prerequisites
Curricula Map
Brakes Curriculum
7 Step Diagnostic Course - 26917
Mechanically Activated & Hydraulic Boosted Brake System - 27761
Air Over Hydraulic Brake System – 28440
Hydraulic Accumulator Brake System – 27997
Air Brake System – 28441
7 Step Diagnostic Course - 26917
Torque Converter – 27737
Manual Transmission – 28097
Countershaft Transmission – 28437
Planetary Transmission – 27977
Steering Clutch & Brake – 28438
Undercarriage – 28439
Powertrain ILT – 29659
Hydraulic Curriculum
7 Step Diagnostic Course - 26917
Basic Air Conditioning - 21471
HVAC System Electronics Course – 21472
Air Conditioning Diagnostic Exercise 22 - 26849
Hydrostatic Hydraulic Circuits - 26683
Hydraulic Diagnostic Exercise 181 - 26678
Hydraulic Diagnostic Exercise 233 - 25926
Hydraulic Diagnostic Exercise 254 - 25886
Hydraulic Diagnostic Exercise 184 – 27136
Hydraulics ILT – 26686
7 Step Diagnostic Course - 26917
Engine Repair Part I Course - 26913
Engine Repair Part II Course - 26914
Engine Repair Diagnostic Exercise 16 - 26919
Engine Repair Diagnostic Exercise 17 – 26266
Engine Repair ILT – 29658
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How do I get the Training?
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The Dealer Learning Management System is our vehicle for delivering Service related training
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In this section we are going to:
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The DLMS is a Learning Management System that:
What is the Dealer Learning Management System (DLMS)?
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Why are we using the DLMS? What are the benefits?
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Performance Center (also referred to as a Campus)
* Each campus has a different URL Address. Your job/role within the dealership determines which campus you will access.
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DLMS web-site https://dlms.logicbay.com/servicecampus
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DLMS (Service Campus) Front Page
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DLMS web-site URL retention
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Save the URL in Favorites folder
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DLMS web-site launching through Favorites menu
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Features of the Home Page
Access the latest Performance Center Front Page News!
Perform a simple search for a course offering or a document
Access Help and Contact Us information, and change your personal Profile
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Features of Tools & Resources
Tools and Resources provides links to information, such as documents and websites that support Dealer Service and Sales activities.
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Features of Campus
Campus enables you to switch between the available Performance Centers without logging out, changing web addresses, and logging back in.
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System Requirements
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you can contact your Dealer Administrator – a listing of
Dealer Administrators can be found on the Contact Us at the top of the campus
Dealer Learning Management System (DLMS)
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How to Get Started ?
Select “View My Curricula”�from “My Learning” tab
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Click “Add Curriculum”�to find new curriculum
Add Curriculum
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Add Curriculum
Type service campus and click “Search” to find all curriculums contained in the Service Campus
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Add Curriculum
Select curriculum you would like to add to your learning plan
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View Curricula
Select “View My Curricula”�from “My Learning” tab
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View Curricula
Click curriculum to view what courses it consists of
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View Curriculum Path
“Curriculum History” tab contains the details of your progress, when the curriculum was assigned, when you started it, and your target date to complete it.
Completed courses are Green.�Uncompleted – Grey.
NOTE:
You cannot launch courses from here.
You can however register for a course from the path by clicking on the course title.
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View Curriculum Path
Click on the Switch to Detailed Status View to be able to launch courses from here.
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View Curriculum Path
From this screen you can:
Register for courses
Launch a course you have registered for
View your Transcript of course you have completed
Drop a course
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Course Registration
Click on Register to register for a course.
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Course Registration
Click on the title to see information about the course.
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Course Registration
To register the course click the button “Register”.
You can find what prerequisites are required for the course by selecting the “More Details” tab
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Launch a Course
Click on the Launch to launch a course.
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Launch a Course
Click on the Launch again to launch a course.
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DLMS Course Navigation
Choose the module you want to start. Click on it. Read the description on the screen.
Course modules and completion status:� - Completed
- Not started or started and not saved� - Started and saved previously� - Module test failed
Course test and completion status:� - Completed
- Not started
- Failed
To start selected module click “Start Module”
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DLMS WBT Course Module Start Page
Read description on the screen
Click “X” button to exit the module
Click “?” button to get module controls description
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DLMS WBT Course Module Controls
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Module Navigation Features
To exit the module click “X” button
Back-Forward Controls
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Module Navigation Features
Use a scroll bar to read the whole description
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Module Navigation Features
When you are in the module you can jump between the screens you have passed so far
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Module Navigation Features
Click each yellow button and read the description below
Forward arrow button will be active when you view all the items
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Module Navigation Features
Click each yellow tab and read the description below
Forward arrow button will be active when you view all the tabs
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Module Navigation Features
Click each yellow radio button and read the description below
Forward arrow button will be active when you view all the options
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Module Navigation Features
Forward arrow button will be active when you perform all the tasks
Perform all the tasks following step by step description provided below.
In this case you need to turn the switch off, drag and drop the test leads, turn the DMM on, etc.
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Module Navigation Features
Read the description below.
In this task you need to type the given values, calculate the unknown parameter, type it in the field and hit “Enter”
Forward arrow button will be active when you correctly perform the task
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Diagnostic Exercise Features
Diagnostics Exercise contains different tasks. Read the description and follow the instructions.
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Diagnostic Exercise Features
You have to do all required steps (choose all needed tests, analyze results and find the most probable cause of the failure) in order to complete the job.
When you finish click the button.
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Exit and Save the Module
To exit the module click “X” button
Important!
If you need to leave the PC for 15 min or more you have to exit the module and save your current location.
Otherwise you will be disconnected from the server and next time you will need to pass the module from the beginning.
Click “YES”
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Module Test
Example of incorrectly answered module test question
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Module Test
Example of correctly answered module test question
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Module Test
If your score is less than 80% the test is failed.
You need to exit the module and start it over when you are ready in order to complete it.
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Course History
Choose option “View My Course History” from “My Learning” tab
When you have completed a course whether it was successful or not successful the system will move the course out of the My Courses section and place them into the My Course History
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Course History
If you completed a course successfully you can click the “Print Certificate of Completion” link to print your certificate.
“View Content” links show the status of each module in the course, the last time you accessed each module, the time spent on each module, your score and total number of attempts.
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Questions?
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