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SNDBX Brand Compliance & Community Info Pack

Client Service & Marketing Department

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Objectives of this info pack:

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    • Get to know SNDBX and who you and your team are a part of.
    • Get you and your team integrated into the SNDBX community.
    • Understand how best you can ensure that SNDBX works as one entity and begin to feel the power of the village.
    • To help you maximise on being part of the SNDBX village.
    • To give you a reference point to seek village information and how to update your information for the village to access.

SNDBX 101 info pack

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WHO ARE WE?

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SNDBX is a Business Growth Accelerator. That is what we live for and that is what we do.

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With more than 15 years of experience working with SMEs and entrepreneurs, we have discovered the secret sauce to growing small businesses through tried and tested strategies, tools, training and relationship building, that ensure that the businesses can sustainably scale their operations, creating more revenue and employment opportunities in the communities they serve.

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We work through our Village Formula, our collaborative formula for helping SMEs achieve their true potential.

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Who we are

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“SNDBX is a One-stop shop for entrepreneur growth solutions!”

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SNDBX is a One-stop shop for entrepreneur growth solutions

We give you holistic, collaborative, complete, long term, practical, contextualised, affordable solutions for your growth needs as an entrepreneur, no matter where you are, through an army of experts who empathise with your needs, understand your journey and have the specific solution for you to build unique and profitable businesses that are scalable, and keep you accountable to your goals

First comprehensive one-stop-shop for SMEs in the world

Local experts with local knowledge, tools and experience

Entrepreneurs serving entrepreneurs

Collaborative spirit and co-creation of solutions and projects

Growing trusted global network of local experts connected across borders

Our Unique Value Proposition

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HOW DO WE FUNCTION?

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The SNDBX Village:

“The Whole is Greater than the Sum of its Parts!”

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The SNDBX Services Menu

How the SNDBX growth engine delivers value through our Experts

    • Business Strategy
    • Research & Data
    • Sustainability
    • Startup Strategy
    • Customer Service
    • Human Centered Design
    • Risk Management.

Value Engine brings ideas to life & ensures customer delight

    • Tax
    • Finance and Accounting
    • Investor & Capital Readiness
    • Debt Management
    • Audit
    • Investments & Wealth Management

Capital Engine ensures effective deployment of capital for operational and business success.

    • Marketing Strategy
    • Digital Marketing
    • Brand Strategy
    • Public Relations
    • Sales Strategy
    • Photography
    • Events and Public Image

Reach Engine helps you reach your clients and create an understanding of why your business exists

    • Process & Quality
    • Governance
    • Legal
    • Insurance
    • Logistics
    • Organisational Safety & Health
    • Digital Systems & Applications
    • ICT Infrastructure
    • ICT Programs

Efficiency Engine ensures effective deployment of resources for operational and business success

    • Human Resources
    • Life Coach
    • Public Speaking & Presentation Skills
    • Team Dynamics
    • Mental Health & Wellness

People Engine ensures the greatest assets in the business are always at their best.

People

Engine

Value

Engine

Capital Engine

Reach

Engine

Efficiency Engine

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    • We could have chosen to operate as 33 singular entities but instead we have chosen to move with the power and force of the village!
    • The Power of the Village is undisputed but this power is felt based on each expert and their teams involvement working as part of the SNDBX Village
    • When we support each other’s products & services and move together as one, the results are felt far and wide!
    • When we collaborate with each other, we are able to reach a wider client base and impact a wider community than if we try on our own

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The SNDBX Village

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OUR SNDBX COMMUNITY

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BOARD

    • Validate decisions
    • Advise
    • Give direction
    • Policy

CORE TEAM

    • Strategise
    • Implement
    • Leadership

EXECUTIVE COUNCIL

    • Advise
    • Validate
    • Champion

EXPERTS

    • Ambassadors
    • Service delivery
    • Teaching & learning
    • Co-creating products

TEAMS

    • Service delivery
    • Teaching
    • Learning
    • Advocacy
    • Bizdev
    • Community Building

CLUB

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GET THE MOST OUT OF BEING A PART OF SNDBX

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    • The SNDBX Expert Pitch deck slides enables organisations you are working with to see that you are part of a wider community and you offer access to multiple solutions & support. Include SNDBX intro slides in your organisational presentations & pitches

(Michael Kembo will assist with updated version)

    • We encourage you to share Free Tools, Ebooks, Blogs/Vlogs and links that can be of assistance to clients
    • Access the Experts Linktree regularly that has all SNDBX Experts corporate and individual profiles to allow you to familiarise and make quick referrals - SNDBX Profile.
    • Frequently Write Articles - Will share them in the SNDBX monthly newsletter
    • Share short tips from your expertise - Will post them on SNDBX social media
    • Create Introductory / familiarisation sessions hosted at SNDBX
    • Test products created by SNDBX experts to sharpen tools
    • Show up for different brainstorming sessions, even those that do not touch on your expertise
    • Include SNDBX Logo & ke.sndbxinternational.com in all your communication material (Website, Business Cards, Email signatures, company profile

Maximising on Benefit & Impact as a SNDBX

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Efficiency Engine Sample

Value Engine Sample

People Engine Sample

Reach Engine Sample

    • Create SNDBX expert Email Signature, SNDBX Brand team, Fused have graciously agreed to help all experts be compliant. (nyagu@fused.ke & luta@fused.ke)

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For your action, SNDBX Social Media handles are:

    • Twitter - SNDBXKe - Facebook - SNDBX The Village Experts
    • Instagram - sndbx.ke - Linkedin - SNDBX
    • YouTube - Subscribe to SNDBX YouTube, watch and like the videos of your fellow experts at the SNDBX. The purpose of these videos is to be able to share with potential and current clients, as well as people who are interested in knowing more about SNDBX. This is an easy way to introduce other experts to your clients.
    • Finally, follow SNDBX CEO Joram Mwinamo on his LinkedIn account as well as all the other social media accounts. Let us know via email or WhatsApp when you are done!

Maximising on Benefit & Impact as a SNDBX Expert

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Share your Corporate social media handles with SNDBX Marketing team & follow the SNDBX

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    • Get involved in your engines - Seek information, communicate team feedback when you receive it and acknowledge and respond to messages.
    • Find out the function of Engines! Find out who your Engine Champions and Engine Leads are as they are responsible for all the content dissemination needed from and to the engines.
    • Ask your Engine leads to update you on what happens at the executive council meetings, feel free to ask any SNDBX team member for clarification at any time - We are happy to answer questions
    • Take part in product development and roll out through the engines
    • Add SNDBX logo in all your communication material and we will share on all our communication channels
    • Get involved in as many SNDBX initiatives as possible, even if there is no direct benefit for you or your company, the more involved you are the more top of mind you and your business is, to all.

At SNDBX, you will always get more than you put in!

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Community Communication Channels

The SNDBX community is made up of experts, expert teams and a few alumni. Here are the communication channels to ensure you are in the loop

    • SNDBX Village -This group has the experts only
    • SNDBX Community - This group has expert and staff teams for them to share activities and events going on at the SNDBX.
    • SNDBX Wider Circle - This group has experts and staff teams who have left the SNDBX in good terms and would wish to stay in the community after their exit.
    • Engine groups - Respective engine
    • Community Platform on Circle - The Platform is used to Centralize all our communication within the Village.

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Meetings & Gatherings to put in your calendar:

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    • Experts Monthly Meetings - Monthly standing meeting for all experts on the 2nd Tuesday of every month from 2.00 PM - 4.00 PM
    • SNDBX Community Socials - We strive towards experts and community gatherings once every two months. These gatherings are an important part of the SNDBX village and culture.
    • Engine meetings - as agreed by each engine, at least once a month recommendation, engine outcomes are reported at the executive council (EXCO) held once a month.
    • SNDBX Town Hall meetings - These are sessions that are to be held quarterly and the objective is to update the full SNDBX community team.

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Community Circles

Groups made for personal interests - Intention is to have the community to integrate on different levels.To create initiatives that expand the levels of interaction within SNDBX.

You are welcome to create a group and invite the community to join. Let Wendy know where you’d like be introduced to join.

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Book club

reading and sharing insights on chosen books.

Writers

authors of books

Run and walk it

outdoor activities with a sprinkle of fun.

Foodies

Sharing potluck,recipes & the best joints to eat

AN INNOVATIVE ECONOMIC IMPACT PLATFORM FOR AFRICA

Community: Integration

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At SNDBX, you will always get more than you put in!

How?

    • Individual and Engine Impact can be felt through - getting involved in Networking sessions, Big Baraza, Whatsapp & Twitter conversations, Product definitions & launches, encouraging your team members to integrate with the community .
    • Integrate your teams into the Community by informing them about the initiatives at SNDBX, ensure that they are in the communication groups
    • Attend events and activities put together by teams and community members, be seen to attend and participate, this will tighten the community bond and growth.
    • Attend all Experts and Community meetings to confirm what is happening in the community

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Folder / Link Name

Link

    • Experts Current Contact Details (Kindly confirm your details are correct)
    • Folder that has - High Resolution Logo, Company & Individual Profiles. Personal Biography, High Resolution pictures of self

(Kindly share your high resolution photos into this folder)

    • Experts Social Media handles - (Kindly share your social media handles in this document so that the whole community can support you. Support them too!)
    • SNDBX Triage Tool - (Business Health Check) that you can share with prospect as a 1st touchpoint with potential clients. Please take the assessment for your business too

Important Links & Folders

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Physical

Email

Online

Website

    • General SNDBX Onboarding session - By Full SNDBX team
    • Info presentations shared on email for reference (Incl links)
    • Social Media handles - SNDBX to Expert, Expert to SNDBX.
    • Experts on SNDBX website

SNDBX link on experts websites

    • Compliance Onboarding Run through twice a year - Brand Alignment requirements, Q & A
    • Request for Logo, Company & Individual Profiles.

Request for short write-up for SNDBX Comms (website, etc)

    • Platforms accessible to experts - Newsletter, Webinars, Social Media
    • Links to Experts
    • SNDBX Experts Compliance Video & Photo Session - 1 hour
    • Request for information contact details

Request for full teams details

    • Triage & customer journey document
    • Experts Intro Write up

Note: Whatsapp is the general instant mode of communication at SNDBX, however important communication is supported with an email as well.

SNDBX Experts Touchpoints

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Thank You

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