1 of 37

Community Engagement Spectrum

Espectro de participación comunitaria

HDCGP Affinity Group

Grupo de afinidad HDCGP

2 of 37

Connection

Conexión

5 minutes

5 minutos

Please sign in here

In the chat, share your:

Your name + pronouns (if you wish)
Context you’re coming from (organization, location, background - information that is relevant for you to share)
What motivated you to pick this Affinity Group?

Por favor regístrese aquí

En el chat, comparta:

Su nombre + pronombres (si lo desea)
Contexto del cual proviene (organización, ubicación, antecedentes – información que sea relevante compartir)
Qué le motivó seleccionar este grupo de afinidad?

3 of 37

Objectives

Objetivos

Share out examples of current community engagement
Understand three models for thinking through how and when to use community engagement
Explore a sampling of different community engagement methods
Practice using Open Space Technology to discuss community engagement challenges

Compartir ejemplos de la participación actual de la comunidad
Comprender tres modelos para pensar sobre cómo y cuándo usar la participación de la comunidad
Explorar una muestra de diferentes métodos de participación comunitaria
Practicar el uso de la tecnología del espacio abierto para discutir los desafíos de participación de la comunidad

4 of 37

This is Not A Presentation

Esta no es una presentación

The purpose of Affinity Groups are to understand how you need support within your HDCGP Project and create a space for collective learning and sharing. We will focus on Community Engagement but connect back to your needs and capacity building.

El propósito de los grupos de afinidad es entender cómo necesite apoyo dentro de su proyecto HDCGP y crear un espacio para el aprendizaje colectivo y la compartición. Nos centraremos en obtener resultados, pero conectaremos de nuevo con sus necesidades y la creación de capacidad.

5 of 37

Proposed Group Agreements

Acuerdos de grupo propuestos

Camera on to engage and participate actively
Approach with curiosity & wonder
No one knows everything–together we know a lot
We will share stories here; the stories should not be shared, but the lessons should be
If you are going to post something in the zoom chat, be ready to express it out loud as well
Take care of your needs.

Cámara prendida, si es posible, para participar activamente
Acercarse con curiosidad y asombro
Nadie lo sabe todo-juntos sabemos mucho
Compartiremos historias aquí; las historias no deben ser compartidas, pero las lecciones deben ser
Si vas a publicar algo en el zoom chat, estar listo para expresarlo en voz alta también
Cuide de sus necesidades

6 of 37

Models of Engagement

Modelos de participación

7 of 37

What’s the decision we’re trying to make?

¿Cuál es la decisión que estamos tratando de tomar?

8 of 37

What are some decisions you’ve engaged your community in?

¿Cuáles son algunas de las decisiones en las que ha involucrado a su comunidad?

What type of mental health services are needed

Location for new food distribution

Food preference

workplace conditions

Types of activities to offer

How they use medical systems and technology

Mental health struggles and desired supports/solutions

Help us design community engagement flyers

9 of 37

10 of 37

How will we engage people in the final decision?

¿Cómo vamos a involucrar a la gente en la decisión final?

11 of 37

Ask Yourself…

Pregúntese

Is this decision happening:

To people?
For people?
With people?
By people?

Se está tomando esta decisión:

Para la gente?
Para las personas?
Con la gente?
Por las personas?

12 of 37

IAP2 Spectrum of Public Participation

Espectro IAP2 de participación del público

Inform

To provide the public with balanced and objective information to assist them in understanding the problem, alternatives, opportunities and/or solutions.

Consult

To obtain public feedback on analysis, alternatives and/or decisions.

Involve

To work directly with the public throughout the process to ensure that public concerns and aspirations are consistently understood and considered.

Collaborate

To partner with the public in each aspect of the decision including the development of alternatives and the identification of the preferred solution.

Empower

To place final decision making in the hands of the public.

Goal

Relationship

Relacion

Informar

Colaborar

Participar

Consultar

Empoderar

Proporcionarle información equilibrada y objetiva al público para ayudarlo a comprender el problema, las alternativas, oportunidades y/o soluciones.

Obtener comentarios del público sobre los análisis, alternativas y/o decisiones.

Trabajar directamente con el público durante el proceso para garantizar que sus preocupaciones y aspiraciones se comprendan y consideren de forma constante.

Asociarse con el público en cada aspecto de la decisión, incluyendo el desarrollo de alternativas y la identificación de la solución de preferencia.

Poner la toma de decisiones final en manos del público.

Objetivo

The International Association for Public Participation created this spectrum of public participation.
For each level of participation, there’s a goal and a promise to the folks you’re engaging. Here you can also see a visual of what the relationship between you and the folks you’re engaging at each level.
At the first level, inform, your goal is to provide the public with balanced and objective information to assist them in understanding the problem, alternatives, opportunities and/or solutions.

You can see in the visual that information is coming from you to people in your community.

At the next level, consult, you being to obtain public feedback on that information.

Now the arrows point to you as people in the community provide you with information about how you should move forward. While you’re getting input, your organization or decision-makers in your organization still make the ultimate decision, but you weigh input from the community in that decision.

Moving up to “involve,” the relationship shifts to going both ways as you work throughout the process to ensure that public concerns and aspirations are consistently understood and considered.

In this case you generally have a solution or a course of action that you’d like to move forward with, but you’re incorporating feedback to improve that solution.
For example, you may have already decided you want to open a new food bank in your community, but through involving the community you decide to move it from one neighborhood to another based on a poll to the community about where they would prefer to have the food bank.

This differs from collaboration in that in this stage you partner with the public in each aspect of the decision including the development of alternatives and the identification of the preferred solution.

When collaborating, the different parts of the community not only have to work with you as the decision maker, but also with each other to arrive at a decision.
Using our previous example, at the collaboration level, you may gather folks together to say that you’ve identified an issue, like an increasing need for hunger services in the community, but you want to work together on developing solutions. A food bank could be the answer, or it could be a famer’s market that accepts SNAP bucks, or it could be working with local employers to increase wages to make sure folks have enough money for rising food costs.
In this case, whoever is hosting a group to come together and will be responsible for making the final solution work oversees the decision but works together with others to arrive there.

At the empower stage, the community makes the decision. The organization hosting folks simply facilitates that decision and then implements what the community decides.

13 of 37

IAP2 Spectrum of Public Participation

Espectro IAP2 de participación del público

We will keep you informed.

We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.

We will work with you to ensure that your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.

We will look to you for advice and innovation in formulating solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

We will implement what you decide.

Informar

Colaborar

Participar

Consultar

Empoderar

Inform

We will keep you informed.

Consult

We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.

Involve

We will work with you to ensure that your concerns and aspirations are directly reflected in the alternatives developed and provide feedback on how public input influenced the decision.

Collaborate

We will look to you for advice and innovation in formulating solutions and incorporate you advice and recommendations into the decisions to the maximum extent possible.

Empower

We will implement what you decide.

Informar

Colaborar

Participar

Consultar

Empoderar

Promesa

Promise

Lo mantendremos informado.

Lo mantendremos informado, escucharemos y reconoceremos sus preocupaciones y aspiraciones y proporcionaremos comentarios sobre cómo el público influyó en la decisión.

Trabajaremos con usted para garantizar que sus preocupaciones estén directamente reflejadas en las alternativas desarrolladas y proporcionaremos comentarios sobre cómo el público influyó en la decisión.

Vamos a pedirle consejos e innovación para formular soluciones e incorporar sus consejos y recomendaciones en la mayor medida posible.

Implementaremos lo que usted decida.

14 of 37

Ask Yourself…

Pregúntese

What’s the decision we’re trying to make?
Who will be impacted by this decision?
When will we engage them in the decision-making process?
How will we engage them in the decision-making process?
Who will make the final decision?

¿Cuál es la decisión que estamos tratando de tomar?
¿A quién afectará esta decisión?
¿Cuándo los incluiremos en el proceso de toma de decisiones?
¿Cómo los incluiremos en el proceso de toma de decisiones?
¿Quién tomará la decisión final?

15 of 37

How will we sustain collaborative engagement?

¿Cómo mantendremos el compromiso colaborativo?

16 of 37

Ask Yourself…

Pregúntese

Is this decision happening:

To people?
For people?
With people?
By people?

Se está tomando esta decisión:

Para la gente?
Para las personas?
Con la gente?
Por las personas?

17 of 37

Collaboration Spectrum // Espectro de colaboracion

Compete	Co-Exist	Communicate	Cooperate	Coordinate	Collaborate	Integrate
Competition for clients, resources, partners, public attention	Competition for clients, resources, partners, public attention	Inter organization information sharing	As needed, often informal interaction, on discrete activities or projects	Organizations systematically adjust and align work with each other for greater outcomes	Longer-term interaction based on a shared mission, goals, shared decision making and resources	Fully integrated programs, planning and funding

Source // Fuente: Tamarack Institute

Trust // Confianza

Loose // Suelto

Tight // Ajustado

Competir	Coexistir	Comunicar	Cooperar	Coordinar	Colaborar	Integrar
Competencia por clientes, recursos, socios y atención pública	Competencia por clientes, recursos, socios y atención pública	Intercambio de información entre organizaciones	Según sea necesario, se llevará a cabo una interacción informal en actividades o proyectos específicos	Las organizaciones ajustan y alinean sistemáticamente sus operaciones para alcanzar mejores resultados	Interacción a largo plazo fundamentada en una misión, objetivos, toma de decisiones y recursos compartidos	Programas, planificación y financiación completamente integrados

Turf // Suelo

18 of 37

Scenarios

Escenarios

19 of 37

Scenario 1

Escenario 1

A Food Bank receives a $50,000 grant to provide more culturally competent food to their clients. They ask for clients to volunteer to be part of a group of Design Ambassadors. The Food Bank provides them with a list of possible foods they can get through their vendors. Then they ask their Design Ambassadors to talk to their neighbors about what would be the best foods. The ambassadors bring back what they learned, share it with the group, and it turns out community members are asking for some items not on the list. The Food Bank tells them that they’ll consider those ideas for next time and have the ambassadors vote on the top three food items the Food Bank should add from their current vendor list.

What stages of the Participatory Decision Making Model did the Food Bank engage their clients in?

What level of the IAP2 Spectrum does this engagement fall into?

Un banco de alimentos recibe una subvención de 50.000 dólares para proporcionar a sus clientes alimentos más culturalmente competentes. Piden a los clientes que se ofrezcan como voluntarios para formar parte de un grupo de embajadores del diseño. El Banco de Alimentos les proporciona una lista de los posibles alimentos que pueden obtener a través de sus vendedores. Luego piden a sus embajadores de diseño que hablen con sus vecinos sobre cuáles serían los mejores alimentos. Los embajadores traen lo que aprendieron, lo comparten con el grupo y resulta que los miembros de la comunidad están pidiendo algunos artículos que no están en la lista. El Banco de Alimentos les dice que considerarán esas ideas para la próxima vez y harán que los embajadores voten sobre los tres principales artículos de alimentos que el Banco de Alimentos debe agregar de su lista actual de vendedores.

¿En qué etapas del modelo participativo de toma de decisiones hizo participar al banco de alimentos a sus clientes?

¿En qué nivel del espectro IAP2 se encuentra este compromiso?

20 of 37

Scenario 2

Escenario 2

A community decides to decommission a local military base. They sell the land and the proceeds go into creating a foundation to support veterans in the community. The foundation gathers a coalition of local veterans, nonprofits, healthcare providers, and businesses to increase the well-being of veterans and their families. The foundation gets the first meeting started with a presentation of the initiatives the board would like this group to implement, including a resource fair. For the next couple of months, groups take turns sharing out what they can add to the resource fair. Foundation staff secure a venue and date, then market the fair, and people from the coalition sit at booths to provide information.

What stages of the Participatory Decision Making Model did the foundation engage their coalition in?

What level of the IAP2 Spectrum does this engagement fall into?

What form of collaboration did the coalition participate in?

Una comunidad decide desmantelar una base militar local. Venden la tierra y los ingresos se destinan a crear una fundación para apoyar a los veteranos en la comunidad. La fundación reúne a una coalición de veteranos locales, organizaciones sin fines de lucro, proveedores de atención médica y empresas para aumentar el bienestar de los veteranos y sus familias. La fundación inicia la primera reunión con una presentación de las iniciativas que el consejo desea que este grupo ponga en práctica, incluida una feria de recursos. Durante los próximos dos meses, los grupos se turnan para compartir lo que pueden agregar a la feria de recursos. El personal de la Fundación asegura un lugar y una fecha, luego comercializa la feria, y la gente de la coalición se sienta en los puestos para proporcionar información.

¿En qué etapas del modelo de toma de decisiones participativo se involucró la fundación con su coalición?

¿En qué nivel del espectro IAP2 se encuentra este compromiso?

¿En qué forma de colaboración participó la coalición?

21 of 37

Engagement Methods

Métodos de participación

22 of 37

Art of Hosting

Arte de recibir

Art of Hosting includes several tools you can use to engage a group in conversations and action planning. These can be useful tools when you want to engage folks early in the decision-making process, before you’ve landed on options, and engage them in brainstorming.
For example, using a world café, you start with tables of 4-8. At each table, you pick one person to be both a notetaker and a host. You engage in a conversation, then everyone switches tables to start a new conversation EXCEPT the notetaker. They start off the next conversation with a summary of what happened previously and the new group continues the conversation.
Appreciative Inquiry is a process groups can use to build off what is already working, and design specific solutions based on what we already know. As a group, you begin with discovery, discussing what is the best of what we’re already doing. Then you dream, imagining what might be before starting to design what could be. Finally, you end with destiny and jump into action around what you’ve just imagined and designed.
Open space technology can be a way of organizing a large group of people into the conversation they need to have in that moment without a pre-set agenda. Open space uses a few rules to guide folks movement throughout a space. Then anyone can suggest a topic they’d like to host and invite folks to join them in a given room or location. Everyone splits up to the topics they find interesting and move to another topic when they feel called to.

23 of 37

Participatory Budgeting

Presupuesto participativo

Participatory Budgeting is a way that decisions can be made directly BY community members. PB, as it’s called for short, starts with a pot of money that community members can decide what to do with. This could be a few thousand or a few million, depending on what you have available to work with.
Residents design the process of how people will be able to brainstorm ideas, proposals, and vote. Then the organization hosting the process implements what the community decides.
You might say, but I’m a nonprofit, not a government. You may consider including Participatory Budgeting in your grants. You can apply for funds and let your funder know that you’d like to support the community deciding how to spend the dollars. Or you can create a fundraising campaign where you allow folks to name what improvement they’d like to see and bring the results to funders to get donations. This can be a powerful when you’re working with folks who have been left out of decision-making processes, like undocumented immigrants or people experiencing homelessness.

24 of 37

Gamification

Juegos

Community engagement doesn’t have to be boring! Gamification is a way of making the decision-making process into a game that allows people to play.
This can get folks who wouldn’t usually be interested in participating in the conversation involved. It can also help people feel like they know enough to contribute without being an “expert” in the topic.
Here are two examples. To the right, the City of Fort Collins partnered with the Center for Public Deliberation to create a Lego game. In 2017, community members gathered to play out the following scenario: with 12 square miles of vacant land left in Fort Collins, find a way to fit 70,000 new residents into town. Each table was given different types of housing a city map that was divided into 9 sections for them to decide where to place the housing.
To left is a program from Warm Cookies of the Revolution, a civic health club out of Denver, Colorado. They host different events that allow people to get involved in their community while having a little fun. They hosted this bingo night and invited folks to find out how tax dollars from “sins” like gambling, marijuana, cigarettes, and soda are collected, spent—and just who decides all of that.
Gamification doesn’t have to be complicated either. It can simply be a way of making engagement more fun! For example, maybe you need to do a survey of the parents in your program to find out how they’d feel about increase to childcare costs. Look around your childcare center for materials that can create a fun way to vote. Maybe you use traffic cones you use out at recess and label each one with an option to vote on. Then as parents pick up their kids, give the kid and the parent a marble they can vote with by dropping it in the hole at the top of the traffic cone. Reveal the results the next day when parents come back!

25 of 37

More Resources

Más recursos

We’ve just talked through a few examples of what community engagement can look like but there are SO, SO many more.
Check out the National Coalition for Dialogue and Deliberation’s Engagement Streams guide for a quick overview of many different types of engagement and when to use them.
If you want to explore even more, you can go to Participedia, a global network and crowdsourcing platform for researchers, educators, practitioners, policymakers, activists, and anyone interested in public participation and democratic innovations.
Go to the course materials to find these resources. Explore the resources and choose one that you’d like to try out. It doesn’t have to be big to start. You could even think about facilitating a different type of engagement at an upcoming staff meeting before engaging with your larger community.
In the course materials, you’ll also find a guide for engaging diverse stakeholders. You can use this guide to think through how to recruit folks for your event, focus group, or participatory budgeting process!

26 of 37

Open Space Technology

Tecnología de espacios abiertos

27 of 37

4 Rules

4 reglas

1. Whoever comes are the right people

2. Whatever happens is the only thing that could have

3. Whenever it starts is the right time

4. When it’s over, it’s over

1. Quien sea que llegue es la persona correcta

2. Lo que sea que ocurra es lo único que podría haber ocurrido

3. Cuando sea que comience es el momento correcto

4. Cuando algo termina, termina

28 of 37

Law of Mobility

Ley de movilidad

If you are in a discussion group and you are neither learning nor contributing, your knowledge and energy are too important to us to have it wasted. Use the Law of Mobility to take yourself to where you are learning or contributing.

Si usted está en un grupo de discusión y no está ni aprendiendo ni contribuyendo, sus conocimientos y energía son muy importantes para nosotros como para desperdiciarlos. Use la ley de movilidad para llegar a un punto en el que sí esté aprendiendo o contribuyendo.

29 of 37

Butterflies & Bees

Mariposas y abejas

You may be a butterfly, who prefers to land in one spot and remain there throughout a round.

You may be a bee, who moves from room to room pollinating ideas across groups.

Es posible que usted sea una abeja que va de sala en sala polinizando ideas entre los grupos.

Es posible que usted sea una mariposa que prefiere posarse en un mismo lugar y permanecer ahí durante toda una ronda.

30 of 37

Leaving Break Out Rooms

Cómo unirse a salas grupales

31 of 37

Room Cuarto	Topic / Tema	Host / Anfitrion
Main Room/ Cuarto principal	Justicia del lenguaje y cómo incluir la comunidad hispanohablante	Ivana
1	Engaging farmers & ranchers	Sarah
2	Immigration landscape and how that’s impacting mental health	Kale
3	How to get workers to break their silence	Tabassum
4
5

32 of 37

What’s one takeaway from your Open Space conversation?

¿Cuál es una de las conclusiones de su conversación sobre el espacio abierto?

There is no perfect answer for how to handle immigration fear in affected communities, especially as it pertains to data contribution

People can misinterpret if they do not know the language, speaking to them in the language of their heart is best.

For authentic community engagement there should be no dominant language in your space

It’s important to introduce yourself so you know who you are talking with, where they come from, what they do.

Aumentar la fuerza de trabajo en interpretación para hacerlo más disponible

Have more interpreters so interpretation is more accessible for your orgs

Fondos disponibles para la interpretación

More funds available for interpretation

Farmers/ranchers might be better engaged through opportunities to give rather than incentives to receive

It’s hard to develop or maintain resources for populations when you don’t have accurate counts/knowledge of who is in a service area

33 of 37

What’s one takeaway from your Open Space conversation?

¿Cuál es una de las conclusiones de su conversación sobre el espacio abierto?

34 of 37

Closing

Cierre

35 of 37

Resources from Today

Recursos de hoy

36 of 37

Canopy Learning Online

Sustaining Commitment with Community Partners

Manteniendo el compromiso con los colaboradores comunitarios

Strengthening Decision-Making

Fortalecimiento de la toma de decisiones

Need 1:1 support? Request a coaching session.

¿Necesita apoyo personalizado? Solicite una sesión de capacitación.

37 of 37

Thank You

Gracias

Please fill out this evaluation

Rellene esta evaluación