About The Local Government Questionnaire (LGQ)

a. About the LGQ - Process

• The Local Government Questionnaire is a preparatory survey administered to support the LOSI process; the LGQ survey template may be found in the annex to the UN E-Government publication or in the link here below: https://bit.ly/LGQ_2022

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• The most recent LGQ incorporates eight sections: institutional framework, legal framework, strategy and implementation, usage of online services, user satisfaction, social media, COVID-19 measures, and smart city and new technologies for digital development in municipal governments.

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• The revised LGQ focuses on strategic areas of digital policy aimed at developing effective, accountable and inclusive local public institutions and governance. It also requests information on institutional, legal and strategy frameworks at the municipal level.

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• Of the 151 most populous cities assessed in LOSI 2024, 51 filled the LGQ, corresponding to a response rate of 26 percent while in 2022 42 cities filled out the LGQ.

b. About the LGQ - Value

• Strategic Preparation: LGQ serves as a preparatory survey, strategically framing the LOSI process for municipalities.
• Comprehensive Scope: Encompasses eight key sections, including institutional and legal frameworks, online services, user satisfaction, and responses to emerging challenges like COVID-19.
• Digital Policy Focus: Concentrates on vital areas of digital policy, fostering effective, accountable, and inclusive local governance structures.
• Accountability: Requests information on institutional, legal, and strategic frameworks, ensuring transparent and accountable municipal governance.
• Comparison Over Time: Enables comparison across years; in 2024, 51 of the most populous cities participated, a 22% increase from 42 cities in 2022.
• Benchmarking Tool: Facilitates benchmarking municipal efforts, allowing cities to gauge their progress against peers.
• Adaptability: Provides adaptable templates, ensuring relevance to diverse municipal contexts.
• Enhanced Participation: Encourages more cities to engage, enhancing the depth and breadth of data for comprehensive analysis.

Find out more about the LGQ

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As part of the 15th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2022), the UN conducted a study that evaluates e-Government features in major cities globally through a questionnaire. Findings suggest ways to enhance local e-Government development. Analysis of responses from 42 cities shows widespread e-Government practices, mostly aligned with national regulations. The study also shows that there's a need for more organized online services provision and people’s satisfaction. Social media platforms are increasingly vital for resident engagement. COVID-19 initiatives demonstrated the effective use of technology during crises, while emerging technologies offer solutions for urban challenges. The study contributes to ongoing discussions on a global assessment scheme for digital development in local governments.

Click here to download the paper: https://collections.unu.edu/view/UNU:9007#viewAttachments