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AI Guiding Principles

At SDSU Library

ECAUG 2025, October 30

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Artificial Intelligence Principles Task Force Charge

The Artificial Intelligence Principles Task Force will explore how AI can be responsibly and thoughtfully integrated into the SDSU Library’s work.

Through benchmarking, research, and environmental scans, the task force will deliver guiding principles and assessment criteria that center on ethics, transparency, equity, and sustainability in the adoption of AI technologies.

This document will help guide Library Administration’s decisions regarding the potential use of AI within the library and provide guidance on assessing any platform for use by the library.

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Membership

Sarah Tribelhorn

Sciences and Sustainability Librarian

Keven Jeffery

Digital Technologies Librarian

Rayyon Robinson

Social Sciences and Data Librarian

Lucy Campbell

Electronic Resources Librarian

Connor Franklin Rey

Assessment Librarian

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A Practical Problem

We are presented with AI tools by our content providers, which we can sometimes decide to turn on or off. How do we make these decisions?

Example: Primo Research Assistant

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The AIM

This document provides guiding principles and a self-guided evaluative rubric to support ethical integration of AI tools already deemed to be useful into library workflows and services.

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The SCOPE

In Scope

Library Workflows e.g., automation, scheduling, metadata, analytics

User Experience e.g., chatbots, research assistants, discovery assistants, accessibility tools

Information Literacy e.g., instruction, AI literacy, critical evaluation

Sustainability e.g., environmental, financial, and operational implications

Out of Scope

Personnel Matters e.g., staffing decisions, labor negotiations, hiring, RTP process

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Timeline

Tuesday July 8

Tuesday

July 29

Thursday

September 11

Monday

October 20

Tuesday April 29

Monday

May 12

Tuesday

June 10

Tuesday

June 24

Kickoff Meeting Review Charge

Review Timeline�Review Mission / Vision / Values

Assign roles for research�Report - AI on campus

Share findings and recommendations from preliminary research

Brainstorm assessment criteria / draft rubric

Draft Guiding Principles

Library wide discussion of the draft principles - all staff and faculty

Review peer feedback Refine draft

Test draft criteria and guiding principles against an AI tool - refine

Share draft with SDSU Library Faculty for peer feedback

Review comments and notes from library-wide discussion.

Finalize draft to submit to Library Administration

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HUMAN OVERSIGHT

The Guiding Principles

EXPLAINABILITY

ETHICS

ACCESSIBILITY

CRITICAL LITERACIES

SUSTAINABILITY

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HUMAN OVERSIGHT

We champion human expertise - AI assists but does not replace library staff and faculty work. We encourage human review of AI outputs, support building expertise, and champion recognizing when to use it and when not to.

EMPLOYEES ARE MOTIVATED BY:

NOT GOOD (1)

MEH (2)

GOOD (3)

Operates autonomously with no oversight. Replaces human decisions. It's not the best tool for the task at hand.

It has utility and capacity for human intervention is available but unclear or limited

Meets a specific need. Designed to support rather than replace human roles. Serves as a collaborator

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EXPLAINABILITY

We select tools that are understandable and provide documentation or training to ensure informed use. Where possible we will avoid vendor reliance by prioritizing open or in-house tools, and acknowledge these tools may rapidly change. 

EMPLOYEES ARE MOTIVATED BY:

NOT GOOD (1)

MEH (2)

GOOD (3)

Opaque operations, no documentation, proprietary tools locked down by vendors. The model is problematic

Provides basic explanation but very little transparency, training, or support. The model is unclear

Developed in-house or transparent user-friendly logic with training available. The model is easily identifiable

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ETHICS

We respect user autonomy, privacy, and intellectual freedom and support the option to opt out of adopting these tools. We clearly communicate when and how AI is used and we comply with institutional, CSU, and legal policies. We will not knowingly use exploitative models.

EMPLOYEES ARE MOTIVATED BY:

NOT GOOD (1)

MEH (2)

GOOD (3)

AI is hidden. No consent or privacy protections in place. Negatively mitigates human experience.

Opt-out is unclear. Data use is unclear - e.g. how it is hosted / used/ shared.

Opt-out options clearly provided. Has a published privacy policy.

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ACCESSIBILITY

We commit to audit tools for bias and exclusion and promote inclusive equitable access to AI literacy by supporting underrepresented user communities in AI use

EMPLOYEES ARE MOTIVATED BY:

NOT GOOD (1)

MEH (2)

GOOD (3)

Exclusionary or vendor siloed

May offer some accessibility features or meet basic accessibility guidelines, but also presents obstacles.

Designed and demonstrated to be accessible and inclusive

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CRITICAL LITERACIES

We promote AI literacy as an extension of information literacy and encourage users to develop personal research skills and maintain academic integrity.

EMPLOYEES ARE MOTIVATED BY:

NOT GOOD (1)

MEH (2)

GOOD (3)

Encourages over reliance and discourages critical independent research

Neither encourages or discourages critique and/or independent research.

Encourages critical engagement (for example, cites sources)

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SUSTAINABILITY

We evaluate the environmental and financial impact of AI tools and choose interoperable, cost-effective, and maintainable solutions. We seek to minimize intensive use of AI when it has negative social and environmental impacts.

EMPLOYEES ARE MOTIVATED BY:

NOT GOOD (1)

MEH (2)

GOOD (3)

High-cost resource. Reliance on vendors. Environmental impact is unclear

Long term environmental impact

Low-impact, cost-effective, supportive of SDSU strategic plan

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Example

Primo Research Assistant

Human Oversight: OK (2) - no opportunity for iterative adjustment

Explainability: OK (2) - no explanation of how search is being undertaken

Ethics: OK (2) - there is a privacy policy but it is unclear where the AI lives and if the data is being more broadly shared

Accessibility: Not Good (1) - Vendor Siloed

Critical Literacies: Not Good (1) - presents five articles as reputable without explaining why

Sustainability: Not Good (1) - Vendor reliant. Environmental impact is unclear

Total Points: 9/ 18

According to this rubric, SDSU Library would not adopt this AI Research Assistant Tool.

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RESOURCES

Association of Research Libraries. (2024, April 25). Research Libraries Guiding Principles for Artificial Intelligence. Association of Research Libraries.

Association of College and Research Libraries. (2016). Framework for Information Literacy for Higher Education. In Standards, guidelines, and frameworks. American Library Association.

Digital Education Council. (2025). Digital Education Council AI Literacy Framework. Retrieved from https://www.digitaleducationcouncil.com/post/digital-education-council-ai-literacy-framework

Ex Libris. (2023). The impact of generative AI on libraries. Clarivate. Retrieved from https://exlibrisgroup.com/announcement/ex-libris-showcases-ai-innovations-shaping-the-future-of-libraries-in-2025/

Ex Libris. (2025). Ex Libris showcases AI innovations shaping the future of libraries in 2025. Retrieved from https://exlibrisgroup.com/announcement/ex-libris-showcases-ai-innovations-shaping-the-future-of-libraries-in-2025/

Guthrie, K. (2023). Approaching AI and advanced technologies together. JSTOR. Retrieved from https://about.jstor.org/blog/approaching-ai-and-advanced-technologies-together/

Hervieux, S., & Wheatley, A. (2024). Building an AI literacy framework: Perspectives from instruction librarians and current information literacy tools [PDF]. Choice360.org. Retrieved from https://www.choice360.org/wp-content/uploads/2024/08/TaylorFrancis_whitepaper_08.28.24_final.pdf

Kassorla, M., Georgieva, M., & Papini, A. (2024). AI literacy in teaching and learning: A durable framework for higher education. EDUCAUSE. https://www.educause.edu/content/2024/ai-literacy-in-teaching-and-learning/executive-summary

Lo, L. (2025). AI Literacy: A Guide for Academic Libraries. College & Research Libraries News, 86(3), 120. doi:https://doi.org/10.5860/crln.86.3.120

OpenAI. (2025, April 11). Cal State Tech Fridays – OpenAI ChatGPT [PDF]. California State University.

San Diego State University. (2024). Academic Applications of AI (AAAI) Micro-Credential. Retrieved from https://aaai.sdsu.edu/micro-credential

San Diego State University Library. (2025). AI at SDSU. Retrieved from https://libguides.sdsu.edu/AI/home

United Nations Educational, Scientific and Cultural Organization. (2024). AI competency framework for students. UNESCO Digital Library. Retrieved from https://www.unesco.org/en/articles/ai-competency-framework-students

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Thank You