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County of Maui �Parking Action Plan

Lahaina & Wailuku

• 2011 Parking Management Plan Analysis; updates in 2014
• Conclusions:
• MPD enforcement is not enough to manage parking with supply shortage
• All enforcement revenue going to the State
• Staffing shortages at MPD prevent consistent enforcement
• A more user-friendly approach to parking management is to invite compliance via paid parking rather than give people limited options and ticket them when they over-stay
• But….paid parking can be tricky

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Background

A parking stall is a 170 sq. ft. real estate asset

Streetscape Costs

Streetscape Costs

Maintaining Equipment and Facilities

Improving Parking Areas

Safety and Services

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The Action Plan

• The Action Plan is an informational guideline meant to be used as a reference for future decision-making.

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• Next, specific implementation packages will be brought forward to Council for adoption.
• Next steps to be further refined and adapted based on:
• Council and stakeholder input,
• Lessons learned from other operations, and
• Ongoing monitoring of new solutions in the market.

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Challenges

Lahaina

Wailuku

• High parking demand

• Construction mitigation

• School loading

• Employee parking

• Public Works project funding

• Enforcement

• Citation management

• Loading zones

• Public transportation

• Wayfinding

• Special events

• Juror parking

• Garage operations

• Management

• Prison Street Lot

• Bus parking

• Remote parking

• Work week peak demand

• County and State employee parking

• Restoration

• Narrow sidewalks

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Goal

Create a parking program that caters to diverse parking needs and prioritizes local communities.

Parking strategies should:

• Support vibrant local communities and economic vitality;
• Create more opportunities for locals to access congested areas;
• Reinvest net revenues for Town improvements;
• Minimize the impact for residents;
• Influence parking demand and maximize efficiencies; and
• Incorporate lessons learned from other operations.

What are the benefits besides having funding?

• Reduces congestion as people do not circle the block for free parking
• Reduces CO2 emission
• Frees up time for MPD officers
• Improved sense of order discourages “free-for-all” behaviors
• Technology can be a tool to communicate with public

Benefits other than revenue

• Perceptions about paid parking being unwelcoming or expensive
• Purchasing the wrong equipment for the conditions
• Not having alternatives to paid parking in place at the on-set of the roll-out
• Not providing clear information about parking options and expectations

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What can be the drawbacks or critical mistakes?

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Parking Program Foundation

Building blocks for a successful parking operation:

6. Wayfinding & Communication

3. Update County Code

2. Enforcement

4. Permit Management

5. Parking Coordinator

1. Community Focus

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1. Community Focus

• Identify convenient, accessible, and affordable employee parking options;
• Create turnover to increase access to Town businesses;
• Improve public safety;
• Establish incentive and discount programs for local residents;
• Provide accessible solutions for seniors;
• Offer reduced permit rates for low-income workers;
• Provide access to recreational activities;
• Safeguard residential neighborhoods from spillover parking impacts; and
• Invest monies directly into Town improvements.

Parking Action Plan strategies aim to:

Next round of Community Outreach

• What are your concerns about charging for parking?
• What do you see as opportunities?
• Who might be most negatively impacted by implementing paid parking? What considerations would need to be made?
• What are the priorities for funding?
• Bring over different types of equipment to test.

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2. Enforcement

Ideally, sworn officers should be focused on public safety matters, not parking enforcement.

• Procure automated citation issuance handheld devices specialized for parking enforcement
• Integration with permit and meter systems

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• Dedicated non-sworn enforcement personnel
• Similar to existing Public Safety Aids
• Could consider 3^rd party contracting

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• Parking Ambassador model
• Goal = Compliance

• Rental car citations

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3. County Code Updates

“Future proof” the County Code and allow for:

• Ability to charge for parking
• Residential Permit System
• Low Risk Pilot
• Adoption of new technology
• Curb Management

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• State vs. Local Citation Revenue Management
• State currently retains all parking citation revenue

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4. Permit Management

• Procure an automated permit management system
• Operational efficiencies; elimination of manual tracking

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• User-friendly application process
• Online portal
• In-person alternatives

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• Can be used to offer, track, and manage multiple permit types including:
• Employee Permits
• County
• Downtown Lahaina
• Downtown Wailuku
• Low-Income Permits
• Residential Permits

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5. Parking Coordinator

• Centralized management
• Coordination amongst various County Departments (MPD, Public Works, Finance, & Management)
• Stakeholder outreach
• Ongoing oversight
• Data-driven decisions

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6. Wayfinding & Communication

• Solicit firm(s) to design:
• Public parking brand;
• Wayfinding signage system; and
• Parking guidance

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• Countywide uniformity with Town-specific features

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• Direct drivers along preferred routes and to underutilized locations
• Strategic investments in parking occupancy sensors

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Next Steps

Return to Council to seek direction and approval for items within the 1st Implementation Package:

• Recommended Municipal Code Language;
• Proposed paid parking pilot program;
• FY21 Relevant RFPs:
• Automated permit management system RFP;
• Parking citation management system RFP;
• Wayfinding RFP;
• On-Demand/Shuttle Program;
• FY21 Creation of a Parking Coordinator position; and
• Other immediate opportunities as identified by outreach.

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Local Resident Considerations

• Incentive programs
• Free parking codes/vouchers

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• 10AM start

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• Low-income permit rates

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• Implement a smart card voucher system
• Allows meter payments from unbanked individuals

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• Parking revenues should be reinvested into the community

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• Safeguard the residential neighborhoods
• Prepare for potential of spillover parking
• Do not impose residential permit parking policies unless desired

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