K-wallet

Sprint 8 Demo

November 4, 2022

FINAL DEMO PRESENTATION

Content

01 Sprint goals

02 Roadmap

03 Team progress

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Sprint goals

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Sprint goals

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Product: Phase 2 overview doc with recommendation for phase 3.

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Research: Update empathy map based on research and Phase 2 overview doc with recommendation for phase 3.

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Design: Onboarding - user flow & wireframes for new screens and kadet logo design

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UX Writing: Create copy for NFT flow and value proposition for Kadet university.

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Dev: Phase 2 overview doc with recommendation for phase 3.

Product roadmap

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Research team

TechFleet

Research Updates

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• Completed Affinity map from Round 1 of Research (Interviews with Non-Crypto Users)
• Completed 5.5 interviews
• 3 interviews completed on the same day;
• 2 interviews completed over two days due to internet connectivity issues;
• 1 interview not completed due to internet connectivity issues
• Starting work on affinity map of Round 4 of Research (Interviews with Intermediate crypto users)

Early Insight: A new persona emerged

• 5 of 6 participants were young tech/gig workers from Nigeria
• Each participant started using crypto because they wanted to be paid by foreign employers in a stablecoin (USDC/USDT) due to frustrations with the government and local currency in Nigeria
• Stablecoins are instant whereas USD takes days to get transferred into their accounts
• Stablecoins are safer than local currency
• None of the participants invest in crypto - it’s used exclusively for transactions
• There appears to be very little interest in trying different wallets or blockchains
• None of the participants have been hacked
• None of the participants had a problem using their apps for the first time
• Most of the research done was about the technology of crypto, not the investment side of crypto

Design team

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Design Updates

• Onboarding - user flow & wireframes for new screens
• Landing page - mid-fi wireframes
• Kadet logo design
• Wireframe run-through with UX to finalize copy
• Final iterations based on usability testing & client feedback
• Design Components
• Figma file clean-up
• Phase 2 Design Handoff

Wireframes

Onboarding- New to crypto

Branding

Kadet Logo

Product strategy team

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• Coordinated cross functional team meeting with between the Design and UX writing team to review the website and wallet screens
• Updated the onboarding flow user story and dashboard home screen.
• Updated the user story for the different feature to help define when a story is ready, done and the measure of success for the different features as part of handoff for phase 3.

Product Updates

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Documentation for phase

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KADET WALLET PRODUCT REQUIREMENT DOCUMENT

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KADET WALLET KPI DOCUMENTATION

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REVENUE MODEL FOR KADET WALLET

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KADET UNIVERSITY DOCUMENT

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Dev team

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Dev Updates

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UX Writing team

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UX Writing Updates

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Landing page copy

Flows copy

Proofreading

Content Style Guide

Overview of Notion Handoff Doc

Landing Page

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Group collaboration w/ Design (11/03)

UX Writing collaboration (11/04)

Excerpt showing how the UX Writing team collaborated:

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• Long discussion about how best to describe KADET Wallet and Tech Fleet for developers and other interested parties and ways to get involved
• How to best describe this with the fewest words

Last proofreading of screens

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Group collaboration w/ Design (11/03)

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The Design and Writing teams collaborated in a long session to:

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• Eliminate typos
• Decide on capitalization (e.g. sentence case)
• Revisit thorny questions about how best to convey complex ideas to users

Content Style Guide: preparation for delivery

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Collaboration with Design team

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- Paired with the Kadet Wallet Design System.

- Recommendations for future UX writers in the Kadet Wallet team.

- Reference for writing teams in other projects too.

- Content on Figma /Design System page and on Notion.

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UX Writing - Phase 2 Team Handoff

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• What we did
• Pain points
• What worked
• What didn’t work
• What’s next

Phase 2 Team Handoff - What we did

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The UX Writing team rapidly pulled together and drew on the highly varied experiences of its members.

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Possibly our biggest achievement was to establish collaboration with other teams, particularly Design and Research. We did this by setting up a 3-Phase Voice and Tone Workshop Series for KADET Wallet.

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Phase 1: Interview with the Client

Phase 2: Collaboration with all KADET Wallet teams to get feedback on the product’s qualities

Phase 3: Writing team workshop

We also created the skeleton for a Content Style Guide, which should be expanded upon in the next phase.

It goes without saying that we also proofread and discussed how to write easily understandable content.

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Phase 2 Team Handoff - Pain points

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Pain points included:

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• At the beginning of phase 2, the UX Writing team felt that we were primarily considered to be “proofreaders” who were there to “clean up” copy from phase 1
• Time zones. Fortunately, 3 of the UX Writing team were in Europe, with only one on the West Coast of the US (9 hrs difference), but meeting with other teams was sometimes a strain for us in the CEST time zone (i.e. meetings starting at 10:30 p.m.)
• Time constraints with other teams (see above)
• Small team (it would have been nice to have 1-2 more members, e.g. for research purposes)
• We needed more time (or more team members) to test our copy

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Phase 2 Team Handoff - What worked

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The UX Writing team had many strengths:

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• A wide variety of experiences, including science, marketing, research, and writing
• Good communication skills
• Goal-orientation and desire to collaborate

Phase 2 Team Handoff - What didn’t work

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The UX Writing team needed more time for

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• Testing copy
• Research, e.g. especially for a future KADET University. It would be important to uncover ways of explaining complex crypto-related content without jargon

Phase 2 Team Handoff - What’s next

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The UX Writing team showed the importance of the content first approach. In our opinion, a Content team should work with Product, Research, and Design right from the start.

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• We will develop recommendations for phase 3 during the next week

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Hand off Documents

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• Research

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• Design

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• Product

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• Dev

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• UX Writing

Next sprints

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Questions?

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Thank you!

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