A demand vs. capacity assessment is an in-depth collection of data used to determine if an employee has the time and resources to complete a task/project.
Demand is work volume
(i.e # of items) in hours
Capacity is the work time in hours available to meet demand
It will produce concrete and measurable data that can be used to:
A consultant trained in Continuous Improvement would be qualified to conduct this in depth assessment.
A sampling of employees would be shadowed to calculate the capacity and demands of their current role in terms of time spent on each task. The calculations are made using a structured formula.
We have a teacher retention problem in education for many reasons, but one of them is that teachers are overwhelmed and overworked and asking for help and they are being met with little or no solutions. Being able to quantify the root cause of teacher burnout can help open discussions with administrators and school boards using language they understand…concrete data.