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Whiteboard Challenge!

What it is & Group practice

Presented by Ruping Ma Nov 3 2022

SoCal UX Designers presents -

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Table of contents

02

04

01

03

Resources

Intro to WB Challenge

WB Challenge Format

How to Approach a WB Challenge

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Intro to WB Challenge

01

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WB Challenge Format

02

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Working time + Presentation

In-person

Online

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How to Approach a WB Challenge

03

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Pre-challenge

Before the exercise, ask the interviewer:

- Deliverables type (Sketch-files, prototype, presentation etc.)

- Deliveries fidelity level (wireframes or high-fidelity design)

- Presenting — are you required to present your solution?

- Presentation method (phone call, video-conference, email, in person)

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Tips

If stuck on one step, think out loud on what you are thinking.

Long pauses will drain the energy from the room and you’ll lose your audience’s attention.

The faster you write and talk, the better.

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Challenge Process

3 min

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Challenge Process

5 min

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Challenge Process

5 min

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Challenge Process

5 min

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Challenge Process

Dev effort

3 min

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Challenge Process

Deliverables

  • A list of tasks users need to complete
  • User flows (1-2 major ones)
  • Wireframes (sketches)

30 min

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Challenge Process

3 mins

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Prepare for Presentation

Whiteboarding and on-site exercises - should include all of the steps

- Can talk through all the steps as an overview at the beginning

- Summarize the story, talk about alternatives, improvements or other use cases

- When move on to the next step: mention both the pros and cons and why you made your final decision.

5 mins

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Now, the Challenge

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Improve the Costco customer experience by getting rid of long lines at checkout.

We want to improve the Costco customer experience by getting rid of the long lines at checkout. We’ve decided a self-checkout process is our solution, but we want to do better than the typical self checkout at grocery stores. Our research has shown they’re even slower than the usual checkout lanes.

Constraints:

  • We’re only interested in existing technology that we can implement immediately.
  • We want to be sure people are paying for every item they take out of the store.
  • Everyone must be able to buy their goods, but not everyone should have to use your solution.

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Citation

Whiteboard challenge demo (she has more demos on this!): https://www.youtube.com/watch?v=l6fAfiE6eVg&t=1s

Solving Product Design Exercises - Book link