A Method on Determining Urgent Legal Questions

Team: Tree New Bee

Reporter: Tianrui Ye, Xi Du, Yuewei Wang

Based on ABA conversation dataset on North Carolina

Background

“Lawyers are ranked on par with prostitutes when it comes to trust.”

"Six-in-ten people say most lawyers 'can't be trusted'"

Order of text by urgency level

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Multiply two "urgency factor" for same text

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larger value means more urgent

Methodology

Input

Autoclassification

Sentiment Analysis

Output

Text from clients in North Carolina

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"Hi ###,Under ### law, both parents are presumed to be able to take care of an infant...."

Use outside word dictionary

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The sentiment of the text is derived from the sentiment of the words

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use ratio to create an equation for the 2nd"urgency factor"

Method: Random Forest, PCA

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Accuracy: 0.693

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Give each category an 1st "urgency factor"

Result & Suggestions

Result:

1. Extablish an automatic text classification system

2. Extablish a method to determine the degree of urgency based on sentiment analysis

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Suggestions:

1. Our approach can help plan how to handle urgent issues in the future by prioritizing urgent cases.

2. Automatic responses can aid lawyers in assessing the urgency of the case and improve client satisfaction.

3. Better tips can manage client expectations and improve trust in the legal system.

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"I was falsely accused and arrested ###. Im looking to sue for police misconduct, defamation of name and false imprisonment. How can I do this?"

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"What about being fired for being injured in an accident that was not my fault?"

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"Do you have a lawyer that can help me?"