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MARKETING STRATEGY

PRESENTED OCTOBER, 2019 |

AMBER TURRILL

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INTRODUCTION

This marketing plan is intended to cover a buyer strategy for Herbicus using the following methods:

  • Funnel/Email Marketing
  • Click Marketing
  • Social
  • Outreach
  • Content Marketing

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INTRODUCTION

For the first six months of your work with the brand, I’d recommend focusing solely on this five-pronged approach in order to gen leads, create brand awareness and begin building revenue.

The more revenue opportunities you create, the more can be re-invested into marketing.

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ANALYTICS/CURRENT STRATEGY

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ANALYTICS/CURRENT STRATEGY

The previous slide contains a look at your traffic since Jan 2019.

We don’t have a lot of traffic to work from, but the two elements that stand out to me are:

  • Organic traffic is responsible for the majority of traffic to the site.
  • The bounce rate is exceptionally high (almost 80% over time), indicating users are not taking any further action on the page and traffic thus far has been unqualified.

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ANALYTICS/CURRENT STRATEGY

Unfortunately, the majority of your keywords are “not set”, meaning we can’t be sure what keywords have led people to your site – however, the fact they’re getting to you organically is a good sign, so we do need a sharp content strategy that will get that traffic solid into the funnel with sign ups.

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WEBSITE: INITIAL IMPRESSIONS

The website has a clean look to it

Information about what is in the product is a bit sparse

The primary focus is on how herbicus tastes like coffee

The information on the cooking process is well done

Mentions one herb: Ashwaganda (but it’s not specified if that is in the mixture)

Many people have allergies to different herbs, and they cannot make a determination about what is in it based on the information given 

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WEBSITE: INITIAL IMPRESSIONS

There are mentions about Ayurvedic, Chinese, and European herbalism in “one portion”--this needs some clarification. Perhaps this information could be expounded upon. 

One thing that you mention is that the beverage will be a benefit to the customer. It might make sense to clarify how, via the descriptions of the type of herbalism and/or herbs that you are using. 

When you go to the home page, you have to click on “Root Coffee” to learn about the product before being able to go to the buy option. 

Repeat customers wouldn’t need to read about the product again 

Perhaps a button such as “shop now” at the top would be beneficial

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COMPETITORS

In order to understand what we’re up against in the marketplace, it’s important to take a look at coverage.

In the next several screens, we’ll take a look at competitive research and competitive data to make decisions about how best to market.

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COMPETITORS

The competitors that are buying coverage are our true competition in the marketplace, because this is who we’re up against as we build out our marketing.

For this report, I focused on the following keywords:

  • Herbal coffee 
  • Herbal drink 
  • Coffee alternative 
  • Caffeine free herbal coffee

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COMPETITORS

  • Root coffee 
  • Adaptogenic herbal coffee
  • Instant herbal coffee 
  • Instant herbal drink 
  • Decaffeinated herbal coffee 
  • Decaffeinated herbal drink �

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COMPETITORS

  • Note: some particular herbal coffee blends use chicory or dandelion root. If they disclose the types of herbs they use, it may aid in how to improve search results (i.e. “chicory coffee,” or “dandelion coffee” yield good results for particular brands as well). 
  • Also, I tried searching for “weaning off caffeine” and simply found a self-help sites and DIY recipes, so these results were not included.�

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COMPETITORS

We’ll start by taking a look at some of the PAID search coverage on Google and Bing. What you’re seeing below are search results.

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HERBAL COFFEE search results – on google.de, English language

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Second page of search results.

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MOBILE search results – reflecting what the search looks like when it’s done in Switzerland. Google shows different results depending on where you’re looking, so it was important to focus on this information as well.

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Kräuterkaffee Google Ads Results (as if search was being performed in Switzerland)

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Kaffee-Alternative Results

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COMPETITORS

Competitors: 

MUD/WTR 

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COMPETITORS

Competitors: 

MUD/WTR 

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COMPETITORS

Competitors: 

MUD/WTR 

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COMPETITORS

Competitors: 

MUD/WTR 

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COMPETITORS

Competitors: 

MUD/WTR 

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COMPETITORS

Competitors: 

MUD/WTR 

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TAKE HOMES:

  • Competitors tend to post 4-7 times a week across social media.
  • Competitors are also blogging and creating site content.
  • Social media postings are largely graphics-based
  • Deeply personal, “small business” feel to brand look and posting, with emphasis on texture and integrity of product

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OTHER WEBSITE NOTES:

There is no “Shop” button or direct path to buy from the Top Nav.

Maybe “Root Coffee” should be changed to “What is Root Coffee?” to draw people in?

All “Try It Now” type buttons lead to the same product page:

https://herbicus.com/en/product/root-coffee/

That page does not specify any type of quantity. You don’t know if you get 1 pack for $3 (probably) or what.

The “Read More” button introduces an opportunity to not buy and go away for the product page and out of the buying funnel.

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OTHER WEBSITE NOTES:

That type of button usually gives a a javascript pop up window on click mouse over with more in depth description of that particular product, not an overview of the product line. This button just puts you back to the “Root Coffee” page which may be where you just came from.

About Us page.

No way to go directly to purchase. No Shop button and no “Try It Now” button.��

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OTHER WEBSITE NOTES:

PURCHASE FLOW:

1. There should be a “Shop” button in the menu. There’s no way to open the site and start buying.

2. Most of the buttons that take you to the shop are full screen width. I thought they were a section header, not a button. They don’t look like buttons.

3. Once you reach the shop page - The shop has literally one item. It’s a product page.

It’s ok that they only have 1 item but there should be a $3 for one pack $8.50 for a three pack, etc (I know we did discuss this when we chatted)�

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OTHER WEBSITE NOTES:

4. If I want to buy more than one pack, I have to add click “Add to cart”, go to the shopping cart,…. wait. No. There’s no way to buy more than one pack, even by trying to update the quantity in the cart.

5. Back at the product page. If I hit the “Add To Cart” button while I have the 1 item I’m allowed to buy already in the cart, I get an error literally saying “You cannot add another “Root Coffee” to your cart. It’s telling me it won’t take my money and if I want 10 packs, I have to go through the entire checkout process 10 times.�

Picky technical stuff. 

The images are beautiful but massive (probably 2000 pixels tall. That’s not a huge deal with US broadband but in Europe, the bandwidth can be slow..

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KEY DIFFERENTIATORS

  • Herbicus’ ROASTED flavor more closely mimics the taste of coffee than other herbal coffees.
  • Convenience – the pre-brewed pack is portable, easy to transport and can be mixed without mess or fuss
  • Herbal medicinals – The ancient medicinal benefits of our herbal blend provide more of a boost for those health-conscious than traditional coffee.

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BUYER FUNNEL STRATEGY

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FUNNEL STRATEGY BREAKDOWN

  • This is known as a one-time offer funnel.
  • We drive traffic to the site that offers a one-time, special purchase option to try Herbicus (I understand that a FREE packet would be too cost-prohibitive).
  • Whether they purchase or not, we collect an email
  • We use the email to retarget them on social AS WELL as send marketing emails that communicate special offers or keep them engaged.

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SEO/CONTENT MARKETING

  • It’s easy enough to maintain SEO naturally through the production of great content and driving traffic.
  • Therefore, it’s important that our content is published on a platform that naturally allows us to tag, create categories and ensure keyword density is on par with our needs.
  • A backlinking program can come later, particularly as part of our outreach efforts. Since your SEO is already strong, we don’t need much more than this.

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SEO/CONTENT CHECKLIST:

  • Blog creation (1x/month) – Create one feature article about the ingredients in Herbicus or company news; post to social (can be 300 words or less if need be)
  • Creation of social media networks and associated assets that link back to main site (Facebook, Twitter, Insta – some of this you’ve already done)
  • Backlink/outreach strategy (As part of communications strategy)

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CONTENT CREATION

There’s so much we can do here, and it doesn’t have to be about a straight-up blog. Go to Fiverr.com and spend $5 for a designer to create a “Caffeine Withdrawal Facts” infographic that you pair with your content once a month. The idea is to build the content bank over time, not for you to feel like you have to do all this in one month.

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CONTENT CREATION CHECKLIST:

  • Social media graphics creation (Fiverr hire, $5-10 monthly)
  • 1x blog post monthly
  • GIF creation (It’d be great if your Fiverr hire could animate images)
  • Infographics

ALL these then turn immediately into site content and social posts.

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SOCIAL

We’ve already covered much of this in other areas. The idea is engagement, so most of our social strategy will focus on our content creation while we use paid ads and natural follow techniques to gain followers.

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SOCIAL CHECKLIST:

  • Twitter, Instagram, Google + and Complete Facebook
  • Creation of photo media assets (3-5/month; utilize canva or a Fiverr artist)
  • Creation of “Sale” calendar and promo calendar (based on launch)
  • Monthly buffer re-ups
  • Monthly milestone review
  • Weekly posting urging signup and engagement

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PAID SEARCH

The idea behind paid search is to quickly create and scale likes AS WELL AS bring new followers into the funnel once it’s built.

To this effect, we’ll need a:

  • Paid likes campaign on Facebook
  • Paid campaign for those who enjoy health/fitness, etc., going for <$1 a lead.

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PAID SEARCH CHECKLIST:

  • Create likes ads in FB
  • Create GOOGLE ads (using free coupon - $75 ad spend)
  • REMARKET page ads to lookalikes.
  • Contest funnel, if appropriate (we’ll discuss this more)

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OUTREACH

Another important part of what we’re doing features reaching out to have influencers try the product. I think this is more of a long-term step than an immediate step, so let’s table for now – I’m happy to create you a list of influencers. Let’s talk more about this.

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OUTREACH CHECKLIST:

  • Begin creating outreach list for samples
  • Establish outreach guidelines
  • Begin outreach program

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OCTOBER STRATEGY:

SEO:

  • Make sure we are on ALL relevant social networks (check knowem.com) – you can use this to build backlinks

CONTENT:

  • Begin creation of first article
  • Make contact with Fiverr help to create “coffee facts” infographics OR use Canva
  • Create promo calendar for rest of year

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OCTOBER STRATEGY:

CLICK:

  • Create landing page based on one time offer
  • Begin posting to social regularly using the “page post” technique (Amber will explain)

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NOVEMBER STRATEGY:

FUNNEL MARKETING:

  • Agree on funnel assets; finish funnel asset build

PAID SEARCH:

  • Revamp launch ads to target likes at < $1

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NOVEMBER STRATEGY:

OUTREACH:

  • Continue work on creation of outreach sheet
  • Outreach strategy worksheet

GENERAL:

  • Decisions on pricing/multipacks

DASHBOARDING:

  • Creation of reporting dashboard
  • Establish budget baselines

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DECEMBER STRATEGY:

SEO:

  • Continue with 1 monthly piece of site content
  • Establish Herbicus on directories/databases

CONTENT:

  • Create 4-8 more infographics

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DECEMBER STRATEGY:

FUNNEL MARKETING:

  • Create email assets of ALL funnels
  • Merge tech to create upsells, downsells, etc.

PAID SEARCH:

  • Revamp landing pages
  • Restart ads

SOCIAL:

  • Posting across networks
  • Interaction across networks
  • Friend & Follower Drive
  • GIVEAWAY

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SOCIAL MEDIA CONTENT

What should you post on social? Because engagement is the most important thing, let’s make this easy:

  • 3-5 posts a week. Let’s start out with 3.
    • One post about what the brand means to you and why you’re doing this.
    • Another about the health benefits of the herbs used in the blend.
    • Another about getting off caffeine – OR – a post about a special offer/what’s next.

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SOCIAL MEDIA CONTENT

Sitting down one time a month, creating this and turning an INFOGRAPHIC that is created on Fiverr into a blog post will serve you well.

You don’t need to do much here – ultimately, what the research in this project has shown is NOT that your social is lacking, but that you’re not doing enough of it, and not actually sending traffic to it. Your previous social media posts are great!

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SOCIAL MEDIA CONTENT

So rather than reinvent the wheel, it makes the most sense to do what you’ve already done well, turn it into a calendar – use the app BUFFER so you can repost social media posts that have done well, and go from there. Sitting down to do it once a month will save much of the headache you’re currently experiencing.

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CONCLUSION

Let’s hop on a call when you have time and go over these points, so I can answer any questions you have. I’m also happy to provide some sample posts – thanks so much!