Guidance for Professionals

To build a successful career

Path ahead - Part 2

Making earth little softer

Earthsoft Foundation of Guidance

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•Motivation for higher study, Planning for study, Education guidance, Career guidance, Career available after SSC & HSC

•Personality development – 3 files

•How to prepare resume, Tips to attend interview successfully

•Religion related –To understand basic religion, Do & Don’t tips

•Health related - Be vegetarian, Be healthy, Manage health

•Corporate - Project management, Assertiveness, Ownership, Effective communication, Leadership, Be entrepreneur

•Finance - To avoid speculation in stock market

•Social - Women empowerment, Choosing life partner, conflict resolution, stop ragging, stop alcohol, snakebite treatment

Making earth little softer

Index

• Transform the vision
• Infosys & Wipro
• What is success
• Passion for success
• Success to organisation, delivery & me
• Scenario & expectations
• Fittest would survive
• Create outstanding leaders
• Quality
• Reliability
• Value addition

• Innovation
• Competition
• Expectation management
• Knowledge
• Incompetency
• Communication
• Convergence
• Time management
• Work hard & be owner
• Delivery
• Industry standards
• Career path

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Transform the vision

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• Dell has a vision to sell computer from manufacturing floor to the door step of individual PC buyer across the globe, he did it!
• Miracles can happen, Miracles do happen
• Have vision defined for your career, you can do it!

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Making earth little softer

Infosys & Wipro

• Ability to grow multifold
• Maintaining the alignment of common objectives & mission across the organisation
• Large sized and broad base of clients
• Wonderful rate of growth in past
• These are potential entities to be a role models

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What is success

• To make a unique identity in the masses
• To develop yourself in all aspects so as to be a first choice for any assignment in the organisation

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Passion for success

Key to Success

• Attitude
• Knowledge
• Hard work
• Honesty
• Ownership
• Passion
• Ability to motivate
• Cooperation and
• Respect
• Let us discuss one example of success without above attributes

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Fittest would survive

• It is a nature’s LAW
• Applicable to individuals & organization
• Strong & automatic mechanism needed, like an engine to deliver an extra ordinary high quality & in time as committed
• Set yourself to do in different way
• Keep enlarging on the success by simple & small steps

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Success to organisation

• To transform diversity into a homogeneous intelligent ability
• Every individual employee feels to be the an owner of the organisation
• Each individual employee priorities professional work over personal work
• Automatic mechanism to deliver quality deliveries in time thus excellence lasting forever
• To achieve & maintain the target
• To keep growing business objectives
• Minimum attrition, employees feel at home

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Success to delivery

• Capabilities of various departments Marketing, Sales, Delivery , Quality, Finance determine the success of the organisation implies
• 100 % success rate & repeat customers due to managerial & delivery capability
• Meeting all technical challenges
• Achieving excellence quality and in time
• Executing most economical ways, limited to maximum customer’s budget
• Customers delight, not only satisfaction
• Not ONLY retention, growing customer revenue
• To propagate the strengths across

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Success to me

• To make a unique identity in the masses : In society, in School & colleges , in Organisation and within family & friends
• To develop myself so as to be a first probably choice for any assignment in the organisation (phone should ring at my desk!)
• To live with restless (passion) & peaceful mind (contended, mature), with satisfaction & happiness derived from every assignment
• Strong believe that no one can negotiate wrongful deals with me
• I will bring a change for living beings

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Making earth little softer

Scenarios & expectations

• Your employment is a big opportunity
• Believe that hard work pays off
• Gaining an experience
• Higher growth, good money
• Plan a career, Build strong technical foundation
• Gain as much & variety of experiences
• Pick up and ask for as many assignments, work for as many hours of a day, do not look at watch
• Make foundation strong – at least for 2 years do not thinks about salary, technology, specific project, etc; just focus on assignments
• Keep positive attitude

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Scenarios & expectations

• Try to compete assignments in time, with highest possible accuracy & efficiency
• Communicate ideas and suggestions
• Follow the role models analyzing their unique attributes
• Do you know Dr. Kalam used to work in labs for 24 x 7, remain dedicated

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Create outstanding leaders

Leader who

• Can think & act globally
• Can think strategically & draws a roadmap
• Ability to handle Cross cultural skills
• Protects interest of organisation
• Leads from the front
• Is acceptable to all
• Is customer oriented
• Committed to excellence (not only the quality)
• Put forth aggressive commitments

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Create outstanding leaders

Leaders who

• Does multi-tasking
• Possesses self confidence & problem solving abilities
• Builds the start performers & team
• Supports people to achieve excellence
• Is Mentor, coach and role model
• Gives & receives feedback
• Who understands own nuisance

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Quality

• Must become an intrinsic culture of an organisation
• Function is to be called Mission.
• Not negotiable
• Is not limited to project deliverables but also about resources, infrastructure, life style, etc
• Awareness saves the cost of implementation by reducing the cycle time & efforts required
• Would you like to deliver poor quality?

Making earth little softer

Quality

Quality

Cost

China

Japan

Vietnam

• Example of Honda motor-cycle
• Low quality motor cycle factory is closed though it was cheaper by 1/3rd price
• Japan – 1500 USD
• Vietnam – 800 USD
• China – 500 USD

India

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Reliability

• Minimal supervision
• Minimal follow-up
• Lesser investments of supervisors
• Measure your own reliability periodically & at every stage
• Keep your own commitments
• To develop “Come what may” “do or die” attitude
• Try to do it right first time and with all the abilities you possess

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Making earth little softer

Value addition

Following create an attractive value proposition

• To add value to the customer’s requirements
• Comparative cost advantage
• Maximsing return on client’s investment
• Availability of well trained professional
• Innovative delivery models
• Highest quality delivery & support services and
• Lower defects
• Timely risks mitigation

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Innovation

To be innovative

• Excellence & Innovations is not a battle with others; it is a battle you play with yourself, by constantly raising the bar and stretching yourself
• It makes the journey itself very satisfying and personally enriching
• It can be small ideas & suggestions
• Propose more than one alternatives after technical & practical feasibility

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Competition

• Coming year likely to be more challenging as competitive environment is intensifying day by day
• We need to reinforce & enhance our skills in knowledge, relation building, delivery & quality processes a bit more aggressive

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Expectation management

• What has changed in last year is “ customer’s expectations”, nothing else.
• Yesterday’s quality delivery has become today's expectations
• The benchmark for what constitutes superior quality keeps moving upward.
• Customers want more for less, and then, a little more for a little less.

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Knowledge management

• To increase the emphasis on reuse of technology & business knowledge components to increase the profitability & productivity
• Keep knowledge assets in a common repository, it is asset for the individual and organisation

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Incompetency

• If people make the same mistake twice, that means they’re incompetent.
• To measure the in-competency periodically & at each stage
• In highly competitive edge, there is no place for incompetency
• Who would like to be incompetent?
• Would you like your subordinate to be incompetent?
• How do we overcome incompetency? Have self appraisal & Plan to be competent for the skills you have been hired!

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Communication

• Extremely polite behavior & communication with clients & colleagues
• Protocol with the customer to be set up at the start of the project and followed during the execution
• Offshore & onsite communication model to be strengthened by enhancing communication skills & infrastructure
• Must understand & communicate clearly
• Take opportunity to explain
• It is important to get connected

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Communication

• Reviews of each deliverables help to improve
• Quality of deliverables / reports
• Sending reports just is not enough
• Has communication happened?
• What is the grade of report
• Has it gone timely?
• Is it graphical?

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7 C’s of effective communication - Completeness, Conciseness, Consideration, Clarity, Concreteness, Courtesy, Correctness

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Convergence

• It saves tremendous amount of resources like time, energy, etc
• It can be observed if you have ability to trust others capability
• Wrong perception could be hindrance to achieve convergence so clean the slate before discussions
• Reviewing is not dis-believing
• State clearly if you have different views at appropriate forum

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Time management

• Conserve as much time
• Make use of time available ; work with your aims
• You have infinity ability, do not decide its limitations and constraints
• Engineers can solve most of the problems as scheduled, Astronauts landed on Moon as planned

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Time management

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Work hard & be owner

• Extract from NEWS paper about Premji:
• To achieve this goal, the CEO sees only one possible solution: work, work, and more work. “If we hadn’t worked hard, we wouldn’t be where we are today,” he says. “Work is the only way to survive in a competitive environment.”
• Let us encourage OWNERSHIP of individual
• Its not mandatory, those believe firmly may follow it
• It certainly changes lifestyle of individual

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Delivery

• Creating the future leaders by way of educating
• To plan for Business Leaders Program - to develop commercial orientation, business development, legal & customer interaction skills
• Freedom to express appropriately & at appropriate forums
• Encourage innovation
• To teach & allow individuals to be owners
• Continuous learning & development of the employees

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Delivery

• To have eye for the detailing
• Create specialists with in-depth knowledge of technology and domain
• Strategic Leaders Program - for top management.
• To explore & utilise the complete talent of resources
• Ability to timely deliver better than expected quality at budgeted cost

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Follow industry standards

• Client, Management, Sales, Delivery, Quality, Finance, various divisions and each individual would need to agree established processes and industry standards, thus converge / align each individual to organisational objectives
• Must deliver what is committed
• Plan the work based on industry standard
• Workout the plan on daily basis
• Improve small delta whatever & whenever

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Follow industry standards

Ideal 8 hours task

Practically it may take 6 hours or 12 hours, better own it to ourselves

Customer would judge you for delivered quality, efforts consumed & schedule to deliver

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Career path

• Always say “Yes”
• Saying “No” is to say no to opportunity; value of assignment must be understood
• Discuss with friends
• Build give & take relationship
• Appraise yourself
• Do SWOT analysis; understand strengths and overcome the weaknesses
• Understand lacking areas of your skills compared to your boss; and try to acquire those!

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Important skills

Important skills for successful career

• Critical thinking and problem-solving
• Collaboration across networks
• Leading by influence
• Agility, adaptability & flexibility
• Initiative and entrepreneurialism
• Effective oral and written communication
• Accessing and analyzing information
• Curiosity and imagination
• And finally deeds and decision making

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Thank You

Making earth little softer