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Digital Skills training

QUICK GUIDE

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Which modules do you want to choose?

(You can do all of them if you want to)

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CLAIRE’S STORY

The video shows how digital skills helped Claire’s jewellery business

https://www.youtube.com/watch?v=mm_aSYIjihQ

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DIGITAL SKILLS FOR WORK AND LIFE

Introduction to digital skills: what you will learn

  • The meaning of the term "digital"
  • How digital is changing the way we live and work
  • Opportunities and challenges these digital changes bring
  • The meaning of a growth mindset
  • How you can develop your own growth mindset
  • Using a growth mindset to enable you to learn new skills and thrive in the digital world of work

Link to start the module

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SOCIAL MEDIA

What you will learn -

  • What Social Media is
  • How it can be used to build a brand
  • Understand target groups
  • Social media channels
  • Tips for messaging
  • The role of a Social Media Manager and Social Media Management tools

Link to start the module

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USER EXPERIENCE

What you will learn -

  • What user experience (UX) is and why it is important
  • The foundations of UX design and the impact on your business
  • The key approach, attitude and process elements which are necessary for UX design
  • The ‘design’, ‘develop’ and ‘release’ stage of the UX process and what ‘user journeys’ are
  • The concepts of information architecture and the importance of good structure for usability
  • The concepts and explain reasons for creating prototypes

Link to start the module

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WEB ANALYTICS

What you will learn -

  • What analytics is
  • Why analytics is important for business
  • The different types of analytics including descriptive, diagnostic and prescriptive
  • The various web analytics processes and metrics used to measure online success
  • The segmentation process and explain why it is a useful analytical technique
  • The challenges faced by businesses in getting the right data
  • What Google Analytics is and explain why it is a useful tool

Link to start the module

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RETAIL

What you will learn -

  • How digital has created new ways for retailers and customers to connect
  • How digital can help retailers improve customer experience
  • What omni-channel means and understand the new channels digital enables
  • The increasingly important role that digital marketing and social media are playing in retail
  • How digital enables retailers to give their customers a more personalised experience

Link to start the module

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MOBILE

What you will learn -

  • What mobility is in the digital context
  • The growth of mobility and benefits associated with it
  • What mobile design is, including concepts such as wireframes
  • To identify seven principles of good mobile app design and the importance of effective design
  • What the 'Internet of Things' is and some of the benefits associated with it
  • To identify security risks related to the 'Internet of Things‘

Link to start the module

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DIGITAL MARKETING

What you will learn -

  • What digital marketing is
  • Why digital marketing is important for businesses
  • The different types of digital marketing including: display advertisements, pay per click, search engine optimisation, and email marketing
  • How the different digital marketing methods can deliver value to businesses
  • The key features that should be included in a digital marketing strategy
  • How businesses can use data to target customers in their digital marketing campaign
  • The benefit and importance of integrating different digital marketing techniques

Link to start the module

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ARTIFICIAL INTELLIGENCE (AI)

What you will learn -

  • The origins and advent of AI
  • The relationship between AI and Automation
  • To reflect on the application of AI to your own context
  • Key shifts in the workplace influenced by AI
  • To assess the impact shifts in the workplace may have on roles and responsibilities
  • How the relationship has changed between AI and humans
  • Future skills required to work and interact with AI

Link to start the module