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ACCESS Support�(Multi-tier Assistance, Training, and Computational Help (MATCH))

  • Alana Romanella, University of Colorado Boulder

  • OpenCI Award: OCI 21-38296

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Welcome! Who Am I?

Alana Romanella (alana.romanella@colorado.edu)

Cyberinfrastructure Community Organizer

University of Colorado Boulder

15+ years in Higher Education

 

    • Community Engagement
    • Diversity and Inclusion
    • National Ticketing System
    • Student Efforts
    • Metrics and Reporting
    • General Co-Chair of PEARC23 (join us in Portland!)

PI for Support(MATCH): Shelley Knuth, Assistant Vice Chancellor for Research Computing, University of Colorado Boulder

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Support: Multi-tier Assistance, Training, and Computational Help (MATCH)

$10M, 5-year grant

University of Colorado Boulder

University of Kentucky

University of Southern California

Ohio Supercomputer Center

Massachusetts Green High-Performance Computing Center (MGHPCC)

Theme: providing equitable, scalable support to best enable research on NSF-funded cyberinfrastructure

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Support Pyramid of Services and Growth

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Pegasus and Open OnDemand

Open OnDemand

  • Improve user experience with an easy-to-use interface to access complex cyberinfrastructure
  • Templates to run jobs/transfer data

Pegasus: Workflow Manager

  • Input data -> Compute Job -> Output data
  • Complex data workflows
  • Reproducible
  • Provenance which ensures data integrity

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�ACCESS Support Portal: One-Stop “Shop”

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ACCESS Support Portal

  • Connect.CI (https://Cnct.CI)
    • Originally developed for Northeast Cyberteam

Functions:

    • Community Management
    • Knowledge Base Repository
    • Affinity Groups

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Computational Science Support Network and Knowledge Base

  • Goal
    • Encourage researchers to contribute to Knowledge Base and other activities to support and enable computationally intensive research
  • Community Engagement Program incentivizes/rewards participation
    • Community Grants solicit new content creation
    • Contribution Rewards recognize participation/contributions from experts in the field

CSSN - Join

  • Strategy
    • Provide a platform to crowdsource up-to-the-minute knowledge base entries from subject matter experts in the CSSN
    • Selectively develop high-impact content, using heatmaps
    • Knowledge Base Elements

Knowledge Base – Use

Confluence Pages

Curated, Selectively Developed

Ask.CI – Q&A Forum

Crowdsourced, Moderated

Resources Page

Crowdsourced, Curated

Ticketing System

Monitored

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MATCH Plus

Need

    • Users often need short-term assistance transitioning to a new resource (e.g local cluster to ACCESS resource), or removing a roadblock (e.g. replacing a stage in a workflow to better performance/scale)

MATCH Plus Approach

    • Matching each project with a student and an experienced mentor
    • 6-month engagement
    • Build on experience managing complex collaborative projects with distributed teams
    • Regular touchpoints

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MATCH Premier

Need

  • Extensive collaborative engagements
  • Optimize applications
  • Improve workflows
  • Parallelize codes

MATCH Approach

  • Researchers request support
  • Consultants recruited from CSSN Researchers fund consultants out of grant funds or supplements
  • Consultants meet monthly

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Opportunities for General Engagement: �We are looking for YOU to join us!�

Travel Support ($750-$2500) via the Community Engagement Program

Community Grants

Seeking Mentors and Students (stipends $7,500) for MATCH Plus

Advisory committees ($2500) – we need your input!� Community Grants Committee - FULL� MATCH Plus and MATCH Premier Steering committees

Ask.CI Moderators Committee

https://support.access-ci.org/ccep-pilot

Create an affinity group:� Groups with members who have shared interests – can provide slack channels, Q&A forums, and knowledge base resources

https://support.access-ci.org/affinity-groups

Join our mailing list!

https://support.access-ci.org/cssn