Common Course Enrollment Errors
Prerequisite required
Contact the counseling department with proof you have fully completed the prerequisite course to clear this hold!
K-8 Hold (Contact Dual Enrollment Office)
Students who are currently in 8th grade or below need specific items to be completed in order to register for Dual Enrollment courses, in addition to the regular Dual Enrollment registration process. The steps are outlined below:
1. Apply to Moorpark College
2. Setup your my.vcccd.edu portal
3. Complete the Dual Enrollment e-FORM
4. Obtain a letter from your middle school Principal answering the questions: How is this student prepared to take this course(s), and how will this student benefit from taking this college course(s) now?
5. Obtain a school transcript or report cards showing the past 2 years of academic grades.
6. Email mcdualenrollment@vcccd.edu requesting an appointment with the Director of Dual Enrollment (student and parent/guardian must be present) attaching the Principal's letter and transcript or report cards.
7. Attend a meeting with the Director of Dual Enrollment. If approved, the Director will clear the student's hold.
8. Register for course(s) and pay any fees.
9. Purchase textbook(s) if applicable.
DE Recommendation Required
This hold means that you do not currently have permission to take a course, and it can be cleared by the student, counselor, and parent completing the Dual Enrollment E-form (also called MOU) Once this form has been completed, you should receive an email from Admissions and Records informing you that you were cleared for the course.
If you have already completed the form, and it has been more than 2 business days since you, your counselor, and your parent submitted it, but you still have the hold, make sure that the class you are trying to enroll in is the same as the one you listed on the MOU. It is also possible that part of the form was improperly filled out, and so was not processed. To learn more about the progress of your MOU, you can contact the admissions and records department. Their email is mcadmissions@vcccd.edu and their phone number is (805) 378-1429.
See the next two slides for more info on why your Dual Enrollment form may have been denied!
DE Recommendation Required Continued
Why are Dual Enrollment forms denied?
• Incorrect Moorpark College Student ID Number (900 Number)
• Received from a non-VCCCD email – If you see a personal email in the “email student” field your form
will be denied if you submit it. Please see below for troubleshooting tips
• Lapse of consecutive attendance – If you haven’t attended for 2 or more main terms (Fall and Spring) you must reapply:
• Term
o Blank
o Incorrect Term noted
o Term not available for clearance/registration at this time
• No courses recommended
o A&R needs a [subject] & [course number] Examples – ASL V01, ASL M100, ASL R102
(V=Ventura, M = Moorpark, R = Oxnard).
Note : You can take classes district wide. Include equivalent classes throughout the college
district on dual enrollment forms to give yourself more chances to register
DE Recommendation Required Continued
Why are Dual Enrollment forms denied?
• Signatures
o Student signature missing
o Counselor signature missing
o One-time parent Signature missing
• File Uploads Missing
o Home school affidavit not attached (only necessary for homeschool students)
Common Enrollment Problems
Too many credits - Dual enrollment students are only able to enroll in 11 units per semester. Our system won’t allow a student to enroll in any more courses once they reach 11 units.
Duplicate course - Our system won’t allow a student to sign up for duplicates of a course.
Corequisite - You must also register in (Course) (CRN). Enroll in both courses at the same time.
Time Conflict - This class conflicts with (CRN). You may not register for both classes. Enrolling in classes that overlap will not work. Use class search to select another CRN of the same course that meets at different days/times.
Term not appearing in registration planner - Your account may have been paused due to inactivity, reapply to Moorpark College to fix this.
Never received a welcome email - Contact Admissions and Records to resend the email. Their email is mcadmissions@vcccd.edu and their phone number is (805) 378-1429.
Account Charges preventing enrollment - Contact the Financial Aid Office for more information, their phone number is (805) 378-1462, their text line is (877) 822-0435, and their email is mcfa@vcccd.edu
YOUR WELCOME EMAIL
This is the email you should receive shortly after applying to the college. You will need to fully setup your portal using this email before you can enroll in courses. Check out the following presentation for additional guidance: Dual Enrollment Multi-Step Registration Guide
Write down your 900 number, then click on the “Start the MyVCCCD Setup Wizard” link.
(Link expires in 20 days, email mcdualenrollment@vcccd.edu for a new one if it expired)
SETUP PORTAL
WRITE THIS NUMBER DOWN
CLICK HERE
Troubleshooting
• Clear your history or cache in your browser, or try a different browser – Chrome & Firefox are
recommended. Edge, Internet Explorer, & Safari can cause errors.
• Reboot your computer.
• Did you forward emails to a Gmail account? If you have forwarded your @my.VCCCD email account to
an outside Gmail account it can cause your auto-populated forms to have an error such as a non
MyVCCCD email. Update those settings via the MyVCCCD student portal and remove forwarding
settings.
• Did you recently apply? If you have applied or re-established your account in the past 24 hours, it may take
time for your account to come active, the processing takes anywhere from 24-48 hours and early attempts
can cause errors, such as populating a personal email in the form. Try attempting a little later to see if your
Moorpark College student email populates in the form, after 48 hours, if the form does not automatically add
your MyVCCCD email reach out to admissions and records at (805) 378-1429.
Still have questions?
Contact Us!
Dual Enrollment Program
7075 Campus Rd
Moorpark, 93021 CA
(805) 553-4608
mcdualenrollment@vcccd.edu
Normal Office Hours:
Monday 8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 12:00PM