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Use of Value Chain Analysis for Cost Advantage

STEP 01

Identify the organization’s primary and support activities

STEP 02

Determine the relative significance of each activity in the product cost

STEP 03

Find out cost drivers for each activity

STEP 04

Identify link between activities

STEP 05

Recognize opportunities of cost reduction

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It is a very flexible strategy tool for looking at your business, your competitors & the respective places in the industry’s value system.

It helps you to understand the organization issues involved with the promise of making customer value commitments and focuses attention on the activities needed to deliver the value proposition.

It has to be adapted to a particular business attention & that can be a disadvantage since, to get the best from the value chain, it’s not “plug and play”.

Many people are familiar with the value chain but few are experts in its use. Business info. systems are often not structured in a way to make it easy to get information.

Advantages and Disadvantages

It can be used to diagnose and create competitive advantages on both cost and differentiation.

The scale & scope of this can be intimidating. It can take a lot of work to finish a full value chain analysis for your company and competitors so that you can identify and understand the difference.

ADVANTAGES

DISADVANTAGES

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Value Chain Vs. Supply Chain

Customer�Satisfaction

Planning & �Analysis

Innovation�Process

Product�Development

Supplier Alignment�& Sourcing

VALUE CHAIN PROCESS

(Products)

(Customers)

Material �Suppliers

Logistics�Management

Production �Steps

Sales & �Marketing

Customer�Satisfaction

SUPPLY CHAIN PROCESS

(Customer)

(Supplier)

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Physical/Traditional Value Chains

Virtual Value Chains

Business-Unit Value Chains

Global Value�Chains

They can be used within and across an organization by involving physical or tangible resources.

They can be used within and across an organization by involving virtual and electronic information.

Focus on specific business units rather than the entire organization & may integrate with other internal value chains.

Cross border or regions and may include multinational partnerships and trade agreements.

High Level Categorization

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Primary and Support Activities

PRIMARY ACTIVITIES

Material handling and warehousing

Inbound Logistics

Operations

Outbound Logistics

Marketing & Sales

Services

Transforming inputs into the final products

Order processing and distribution

Communication pricing & channel management

Installation, repair and parts

SUPPORT ACTIVITIES

Purchasing of raw materials, suppliers and other consumable items as well as assets

Procurement

Tech. Development

HR Management

Firm Infrastructure

Know-how, procedures & technological inputs needed in every value chain activity

Selection, promotion & placement; appraisal; rewards; development; and labor/employee relation

General management, planning, finance, accounting, legal, government affairs & quality management

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Inbound Logistics

Operations

Marketing & Sales

Services

Value Chain Analysis

  • Real-time inbound inventory data
  • Location of distribution facilities
  • Trucks
  • Warehouse
  • Material Handling
  • Standardized model
  • Access to real-time sales and inventory system
  • Pricing
  • Communication
  • Promotion
  • Product based on community needs
  • Low prices
  • Delivery
  • Installation
  • Repair
  • Greeters
  • Customer service focus

Firm Infrastructure

HR Management

Technology Development

Procurement

Management, finance, legal, planning

Professional development, employee relation, performance appraisal, wages etc.

Integrated supply chain system, real-time sales information

Real-time inventory, communication with suppliers, purchase supplies & materials

MARGINS

SUPPORTING ACTIVITIES

PRIMARY ACTIVITIES

Outbound Logistics

  • Order processing
  • Full delivery trucks

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Value Chain Analysis

Services

Marketing and Sales

Outbound�Logistics

Operations

Inbound�Logistics

Firm Infrastructure

HR Management

Technology Development

Procurement

MARGIN

MARGIN

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Porter’s Value Chain Model

Firm Infrastructure

HR Management

Technology Development

Procurement

Inbound Logistics

Operations

Outbound

Logistics

Marketing & Sales

Services

PROFITS

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Firm Infrastructure

Human Resource Management

Technology Development

Procurement

Porter’s Value Chain Model

Services

Inbound Logistics

Operations

Outbound

Logistics

Marketing & Sales

FUTURE

MARGIN

SUPPORTING ACTIVITIES

PRIMARY ACTIVITIES

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Value Chain Analysis

Services

Inbound Logistics

Operations

Outbound Logistics

Marketing & Sales

  • Vertically integrated suppliers
  • Decentralized fulfillment centers to route the items a put-away location
  • Item replenishment
  • Quality control, fulfillment from prime loc
  • Marketplace operation, packaging
  • Device and content creation
  • AI - software development
  • AWS Operations
  • Order fulfillment
  • Order handling and dispatch
  • Invoicing
  • Amazon prime
  • Earth’s most customer centric company
  • Hassel free return
  • Customer services
  • Promotions
  • Order & Customer tracking
  • Segmentation
  • Warranty and support for Marketplace, AWS, Amazon devices and other services & products
  • Education & training

HR & Finance & Legal :

Hiring talented people, creating sustainable operating cashflow & risk mitigation.

Technology :

Advanced customer database and analytics tools for recommendation and personalization. Scalable AWS for Amazon.com’s technology infrastructure, B2C and B2B customers. Fully optimized as well as automated warehouse & distribution centers along with robotics technology.

Procurement :

Vast number of vertically integrated suppliers

PRIMARY ACTIVITIES

SUPPORTING ACTIVITIES

Customer Value

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Industry - Value Chain Analysis

Substrates�and Inks

Printing�Equipment's

Functional�Components�(displays, batteries etc.)

Technology Integrators�& Manufactures (Traditional & PE)

End Product Using�Printed Electronics�(“Smart” products)

Technology�Developers

Ink/Substrate�Manufacturers

Ink/Substrate�Customers

Technology�Developers

Equipment�Manufactures

Equipment�Customers

Technology�Developers

Component�Producers

Component�Customers

Technology�Developers

Manufactures

Customers

Product &�Brand Developers

End Product�Manufacturer

End Product�Customers

COMPLETED INDUSTRY VALUE CHAIN FOR THE PRINTED ELECTRONICS INDUSTRY

SUB-INDUSTRY VALUE CHAIN

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Value Chain Analysis - Primary Activities

INBOUND LOGISTICS

OPERATIONS

OUTBOUND LOGISTICS

MARKETING

& SALES

SERVICES

All those activities concerned with receiving and storing externally sourced materials.

All those activities associated with getting finished goods and services to buyers.

All those activities associated with maintaining product performance after the product has been sold.

The manufacture of product & service the way in which resource inputs (materials) are converted to outputs (products)

Essentials an information activity - informing buyers and consumers about product & services

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Value Chain Analysis Example

FIRM’S PRIMARY ACTIVITIES

Design and engineering

Purchasing materials and components

Assembly

Testing and quality control

Sales and marketing

Distribution and dealer support

TOTAL COST AND IMPORTANCE

$164M less important

$410M very important

$524M very important

$10M is not important

$384M is just important

$230M is less important

COST DRIVERS

Number & frequency�of new models�sales per model

Order size avg. value of purchase per supplier, location�of suppliers

Scale of plant�capacity utilization, location of plants

Level of quality�targets frequency�of defects

Size od ads budget strength of existing reputation sales volume

Number of dealers, sales per dealer, frequency of defects required recall

LINK BETWEEN ACTIVITIES

  • High-quality assembling process reduces defects and cost in quality control and dealer support activities.
  • Location plants near the cluster of suppliers or dealers reduce purchasing and distribution costs.
  • Fewer model design reduce assembling costs
  • Higher order sizes increase warehousing costs.

OPPORTUNITIES OF REDUCING COSTS

  • Create just one model design for different regions to cut costs in designing and engineering, to increase order sizes of same material,�to simplify assembling and quality control processes and to lower marketing costs.
  • Manufacture components inside the company to eliminate transaction costs of buying them in the market to optimize plant utilization.�This would also lead to greater economies of scale.

01

02

03

04

05

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Value Chain Analysis Steps

R&D Engineering

Manufacturing

Assembly

Inventory

Sales and �Marketing

Raw Materials

Distribution

And Service

Proximity to End-Customer

Upstream

Downstream

Infrastructure, IT, HR, Procurement, Finance, Logistics etc.

Main Steps in Performing Value Chain Analysis

Consider

Determine

Analyze

Identify

  • Construct value chain for customer and competitors
  • Identify sources of differentiation
  • Analyze cost drivers
  • Break-down activity into percentage & dollars
  • Compare these to competitors & identify source of identification
  • Identify outsourcing or integration opportunities
  • Which stages are key for differentiated competitive advantage

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Identify primary and supporting activities.

Identify indirect activities, including

quality assurance.

Weight activities to appropriately

reflect the goals of the business.

Analyze the market using porter’s 5 forces.

Value Chain Analysis - Checklist

Find areas of cost reduction through partnership, contracts, scheduling or asset use.

Identify internal and external

linkages and dependencies.

Identify differentiation opportunities

And value-added propositions.

Provide customer evaluation

opportunities and feedback.

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