MEMBER HANDBOOK

CHAMONIX 2022

FIRST OF ALL WE WANT TO GIVE YOU A BIG & WARM

WELCOME

TABLE OF CONTENTS

1. THE SKI LOCKER
2. GETTING STARTED
3. YOUR RESPONSIBILITIES
4. POLICIES
5. MAKING THE MOST OF YOUR TIME

1. THE SKI LOCKER

OUR STORY

About us: In Chamonix, back in 2013, a group of friends who worked from home started to use each others’ apartments as an office. It was a great way to help each other with various problems and to get to know new coworkers, even though from a different company.�

The meetups continued until the autumn of 2014, when an opportunity to create a coworking space appeared just 100m from the main ski lift in the centre of Chamonix. The space was an old radio station called Summit Radio and it got turned into the Alps’ first official coworking space.

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The Ski Locker had its grand opening during the summer of 2015. We have since gathered a growing number of interesting coworkers from all over the world, expanding to a larger space in 2016. The thing that brings Ski Locker members together is that we’re all making work fit life.

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Our company: Ski Locker (France) SAS

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Our address: 18 Place Edmond Desailloud, Chamonix-Mont Blanc, 74400 France

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Contact: Chris@theskilocker.com; Patrik@theskilocker.com

The Ski Locker is not only a coworking space. It is a statement. A feeling. A way to challenge the status quo.

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As a community we challenge the way we work. In everything we do. We make work fit life.

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2. GETTING STARTED

CHOOSE MEMBERSHIP

PAYMENT

PRACTICAL INFO

THE SPACE

GET INVOLVED!

2. GETTING STARTED

MEMBERSHIPS

Congratulations, you are about to choose a membership for

the Ski Locker! Choosing a membership that suits your needs is easy - here are the three core membership packages:

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• Full Time�Your own desk and office chair
• Flexi�Sit in the flexi desk area
• Social�I don’t need a desk that often, but want to be part of the community��Find prices on our website�We also provide short-term options like day & week passes.

2.1 GETTING STARTED

PAYMENT

2.2 GETTING STARTED

HOORAY and Welcome!

Now you are a step closer to making work fit life in Chamonix.

�How do I register and pay?�Contact us on email to confirm the booking of your membership. You can buy a membership here: members-chamonix.theskilocker.com at our member software where you simply create an account and add your details. The account login will become the wifi login.

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Get in touch with us

patrik@theskilocker.com chris@theskilocker.com

PRACTICAL INFO

2.3 GETTING STARTED

There are few practical things that are important when joining us. Please have a read through and feel free to ask questions if we are missing something.

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WhatsApp - We use a communications software called WhatsApp. It is a great way to ask questions and stay up to date in the community. There is a QR code by the entrance/kitchen.

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Kitchen - Treat the kitchen as your own, it is as simple as that. If it’s dirty, clean it. If the dishwasher is full, take the dishes out. �

Printer - We have a HP-printer, copier & scanner. You can print from your phone, usb, email or computer. Just search for The Ski Locker Printer when you’re on the wifi. You can also email documents to the printer at the email above the printer. If you need them, download the drivers from here.

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PRACTICAL INFO

2.3 GETTING STARTED

Door access - After you have paid your membership fee, you can get an access card from Patrik.

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Wifi - The wifi login is the account email & password that you signed up with and only works if you have an active membership/day pass.�

Read membership T&C - Reading and agreeing to our T&Cs is very important. By accepting the payment, you confirm that it is read. The T&Cs start on slide 20 of this document.�

Meeting room - We have a meeting room at the Ski Locker and on some days it is very popular. You book the meeting room by using our membership software and the same log in you used to set up membership. If the meeting room is booked, members can use the kitchen or phone booth and on nice days, have a meeting on a picnic bench outside. If you have a phone call or meeting lasting longer than 10-15 minutes, please do use the meeting spaces so as not to disturb other members.

THE SPACE

2.4 GETTING STARTED

Working from a coworking space is very different from a traditional business centre. Essentially, we are like a big tribe that takes care of each other both on a professional and personal level. e.g. If you make a coffee/tea for yourself, ask if someone else want one too :)

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First day at the Ski Locker

By now, you have signed up for WhatsApp and introduced yourself online. Don’t be a stranger and say hi to the other members, we won't bite!

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Sharing a space together

We share this office space together and it is important that we respect that. If you make/see a mess, please clean it. Use WhatsApp to contact Patrik if you or someone else breaks something. Then we can easily fix it. It doesn’t have to be more complicated than that. At the Ski Locker, we take responsibility for the space as a collective, not as individuals.

GET INVOLVED!

2.5 GETTING STARTED

The best thing about the Ski Locker is that YOU can make a difference. We are all building this space together. It is great if you want to change something for the better.��Feedback�The Ski Locker is a startup and we feed on your feedback. If you don't share your feedback, you will starve us. Send us a message over WhatsApp, Let's grab a coffee. We are always available for feedback.

3. PARTICIPATION

Create events Socialize

Shape the culture Stay up to date

Improve the space Invite friends

3. PARTICIPATION

The Ski Locker doesn’t have passive members, we are always improving our space and shaping our culture to reach awesomeness.

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Create events - The Ski Locker members want to have many fun events and they can be created by you. Ask the community over WhatsApp for help and check for available dates.�

Shape the culture - The major reason why members stay at the Ski Locker is for the community. It is important that we take care and nurture that. Join the breakfast meetings and think about how you act towards others.�

Improve the space - If you have an idea on how to improve the space, share it! There are no excuses to keep valuable insights and ideas inside you. Let's explore the idea together and make it happen if the community agrees.

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3. PARTICIPATION

PARTICIPATION

Socialize - You are your own master, you decide what you want to do. If you are new at the Ski Locker or been away for sometime, invite people for a drink or a BBQ. Chances are that at least one will say yes!�

Stay up to date - The Ski Locker is a transparent organisation, it means that we push out a lot of information over WhatsApp. If you want to know more about how the space is doing and what is happening, stay up to date and read the #community-release channel in WhatsApp.�

Invite friends - We think it’s great if you invite your friends and show them how to make Work fit Life. Send Patrik or Nicola a message over WhatsApp if they want to use the Ski Locker for a couple of days. We will give them a proper welcome!

3. PARTICIPATION

PARTICIPATION

4. POLICIES

4.1 Member Guidelines�4.2 Your Responsibilities�4.3 Your Needs & Rights

4. POLICIES

4.4 Payments & Cancellations

4.5 Legal�4.6 Dog Membership

POLICIES

Please read this agreement thoroughly and keep it. It will answer most of your questions.�

The Ski Locker Member Agreement - last updated 30 September 2017

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This agreement covers the relationship between you and The Ski Locker (France) SAS (we’ll refer to ourselves as “the Ski Locker”, “we” or “us”) and covers your membership of the Ski Locker community and your use of the coworking spaces operated by us at 18 Place Edmond Desailloud, Chamonix Mont-Blanc, 74400, France.

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The agreement starts from the date on which you become a member of the Ski Locker by accepting these terms and paying your first membership fee, and continues until the date your membership ends (for whatever reason). We’re not a serviced or fully staffed office, and the following things help us keep our prices accessible.

4.1 POLICIES - MEMBER GUIDELINES

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The Ski Locker isn’t your average working environment. This isn’t your everyday membership agreement. We’re people with a purpose. We’re making Work fit Life.

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We aren’t big on rules per se, but we have figured out that not everyone inherently understands being a good coworker, and our accountant says we have to mention that we charge VAT etc. ��How to be a good coworker:

• BE yearning for interaction.
• BE willing to introduce yourself and make friends.
• BE ready to participate in impromptu and planned events.
• BE eager to help everyone feel proud of our space and the people in it.
• BE prepared for abundance.

4.1 POLICIES - MEMBER GUIDELINES

POLICIES

Key things you need to know:

• If you’re a Full Time Member, you get your own desk and can leave your monitor, keyboard, favorite teddy bear etc. For any other membership plan, please sit in a Get Flexible space and clear your desk at the end of each day, or if you leave for longer than 30 mins.
• Clean up your garbage/trash/rubbish/bits of paper/coffee cups/smelly ski socks, put used dishes into the dishwasher, keep the space tidy for everyone and recycle.
• No illegal bittorrent (don’t bog down the network downloading films all day)
• Coworking is an extreme sport. Don’t sue us if you break a blood vessel in your forehead dealing with your Windows blue screen issues.
• If you are being bothered by the working habits of another member please talk to him/her in order to find a solution. Sometimes it’s a quick easy fix.
• Don’t be a dick, simply be a nice person.

4.1 POLICIES - MEMBER GUIDELINES

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POLICIES

• Please pay us on time. Invoices are issued monthly.
• We are super pet friendly but clean up after your pet, don’t allow them on the furniture (bean bags, sofas etc) and bring your own water and food dishes.
• Violators of our guidelines may be forced to wear suits and ties, high heels or just asked to leave. We reserve the right to refuse service to anyone. If you’re asked to leave, you need to skedaddle.
• If something needs fixing or replacing at the space, if you can’t lock the door or you need to know how to work the printer, ask for help on WhatsApp. For anything else, ask Petter, Nicola, Chris or Patrik. They are available on WhatsApp most hours of the day.
• We value your feedback, so if we’re not meeting your expectations, let us know asap!

4.1 POLICIES - MEMBER GUIDELINES

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POLICIES

In order to keep things ticking along nicely and our prices accessible, here are some essentials we ask everyone to be mindful of when using the space.

• Participation is an extreme sport. You break or lose it, you replace it.
• Bring problems with plumbing, electrical, door access, flooding, broken lockboxes, natural disasters, dishwashers, toilet paper etc. to the attention of Snostation reception (or to Nicola, Petter, Chris or Patrik if no one is around).
• Never give out Ski Locker door codes to anyone. They are updated regularly and are only sent to fully paid up members.
• Learn how to reset the Ski Locker routers and use this as a first defense against an internet outage.
• Pay your membership fees for the month ahead. We hate having to chase you down.
• Engage in meaningful greetings. Pop in and out of all areas and offices to connect with one another.

4.2 POLICIES - YOUR RESPONSIBILITIES

POLICIES

• Equipment and professional liability is your own responsibility (our insurance can’t cover it).
• Cleaning up after yourself, washing your dishes and tidying up is everyone’s responsibility. We work together to maintain a space we feel proud of.
• Leave the spaces as you found them, or in better shape.
• No sleeping at the Ski Locker. If you’re tired, go home and get some rest.
• The Ski Locker is dog-friendly for polite and well-behaved pups only. See the Dog Membership section below.
• Anyone who behaves in a manner that is destructive to the space or the members may be asked to leave. If anyone in our space makes you feel uncomfortable, bring it to our attention right away.
• Be responsible and respectful with your internet usage. No bittorrent or illegal activities. Respect other people’s privacy, confidentiality, safety, property and data. If the police come looking for you, we will give you up immediately.

4.2 POLICIES - YOUR RESPONSIBILITIES

POLICIES

• The space is accessible for members from early morning to late but closed during the night (temporary exceptions can be made), but please keep to our reasonable use guidelines of up to a maximum of 12 hours use of the space per day. Anything longer than that and you’re working too hard!
• If we are hosting an event, are doing some work to improve the space or for any other reason, we reserve the right to restrict access to the space temporarily. In this case, we’ll always try to give you reasonable notice.
• Back-up your data. If we have a power outage or the internet goes down, we’re not responsible for any work you may lose.
• Don’t use drugs or drink to excess whilst at the space. Don’t use offensive language or threatening behaviour towards any other member.
• We don’t have car parking available. There are some free spaces in the alley behind Cham Sud. Or use public transport or cycle. A bike rack is located outside of the building. Don’t leave bikes inside, and especially not leaning against other members’ desks.

4.2 POLICIES - YOUR RESPONSIBILITIES

POLICIES

• Ski Locker members will usually sign for other members’ packages, but it isn’t guaranteed. Plan accordingly.
• The last member out of each space is responsible for closing windows, shutting off lights and firmly closing and locking all doors.
• There’s a kitchen provided in the basement and small coffee area in the main space. Please treat the space as you would at home and keep all areas tidy. Put dishes in the dishwasher, turn it off if you see it’s full and empty it if you see it’s ready. The bins are emptied once a week so please take any large items to the main recycling bins in the road behind the building.

4.2 POLICIES - YOUR RESPONSIBILITIES

POLICIES

All Ski Locker memberships include:

• A productive, enjoyable place to work.
• Internet, desks, chairs, power and free tea/coffee.
• An invitation to participate in the members-only WhatsApp group.
• An incredible community of smart, friendly and helpful coworkers from all over the world.
• Participation in social and learning events.
• Opportunities to host events of your own, including classes and workshops.
• An instant group of people who will go out in the mountains with you at a moment's notice.

4.3 POLICIES - YOUR NEEDS & RIGHTS

POLICIES

• The free use of our drop-in and reservable meeting rooms, phone booths and gathering spaces. Please use the meeting room booking facility on our membership software.
• Use of the kitchen, fridge and eating area. The fridge is cleared out every Sunday so if there’s something you want to keep, please label it!
• Use of the Ski Locker storage area to store sports equipment - at your own risk.
• Free colour and black and white printing - limited to a reasonable amount.

4.3 POLICIES - YOUR NEEDS & RIGHTS

POLICIES

Flexi Members, Week Pass, Day Pass and Social Pass:

• If you’re on a Flexi Membership or a Week Pass, Day Pass or Social Pass, your desk will be allocated on your arrival into the Ski Locker each day. Please sit at one of the desks allocated for Flexi-use and clear your desk at the end of each day, or if you leave during the day for longer than 30 mins. �
• All memberships include an invite to WhatsApp and all the events being held at the Ski Locker.

Full Time members:

• Full Time members also have their own “permanent” desk where they can leave computer monitors, keyboards and other belongings at their own risk.

4.3 POLICIES - YOUR NEEDS & RIGHTS

POLICIES

• Membership fees are displayed on our website and include French VAT at 20%.�
• We provide access to the space and community in return for you paying your membership fee. Please pay it on time, by credit or debit card - via your online login on our website.�
• We don’t do long term contracts. You pay for use depending on your membership level. No refunds or pro rata discounts are available.

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4.4 POLICIES - PAYMENTS AND CANCELLATIONS

POLICIES

• If you would like to cancel or upgrade a Flexi or Full Time Membership, please give us 1 month’s notice so we can plan for the arrival of new members.�
• We may cancel your membership at any time if you break any terms of this agreement, don’t pay your fees on time, or for any other reason.�
• Your membership is personal to you and is not transferable to another person. If you have a guest who would like to visit for a day, a week or longer, that’s great! Please let us know and we can get them set up.

4.4 POLICIES - PAYMENTS AND CANCELLATIONS

POLICIES

• Where your membership entitles you to access the space, this is a licence to use the space, and does not give you an exclusive right to any part of the space. You are responsible for ensuring that the space meets your needs and we make no warranties or representations that the space is suitable for the purpose you intend to use it for.�
• Sometimes events happen that are out of our control. These include things like strikes, pandemics, lock outs, accidents, war, fire, power outages, internet downtime or the delay or failure in manufacture, production, or supply by third parties of equipment or services. Such events may prevent us from providing you with access to the space, providing the services in whole or in part, or may prevent you from performing your obligations under this agreement. In such cases both parties agree that the other party will not be liable for any delay or failure in performing their obligations.

4.5 POLICIES - LEGAL

POLICIES

• You agree that you are not an employee of the Ski Locker. You are responsible for complying with all laws, taxes, rules and regulations that apply to your work.�
• The Ski Locker is a collaborative workspace, and you may find that you are working in close proximity to individuals or organisations that compete with your business. It is your responsibility to ensure that any obligations you may have regarding proximity and/or confidentiality with respect to such competing organisations and other members generally are adhered to. Due to the shared nature of the space, sensitive information may sometimes be overheard, and you agree to respect the right of privacy and confidentiality of other members in such circumstances.

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4.5 POLICIES - LEGAL

POLICIES

• We maintain a public liability insurance policy that covers the space and we carry our own contents insurance. Our contents insurance does not extend to your property or the property of your guests. You should make your own insurance arrangements to ensure that your property and any other liabilities are covered. We do not accept responsibility for loss or damage to any of your property left unattended or unsecured in the space.�
• We may amend the terms of this agreement at any time. If we choose to do so, we will give you reasonable notice.

4.5 POLICIES - LEGAL

POLICIES

The Ski Locker is probably the most dog friendly working environment in the world. We welcome canine members, particularly those who are good coworkers. As a canine member of the Ski Locker, you and your owner agree to the following:

• Use your indoor voice and your outdoor potty.
• Be gentle and loving to both humans and other dogs.
• Allow your owner to brush you at least once a week and bathe you regularly— especially during shedding season.

4.6 POLICIES - DOG MEMBERSHIP

POLICIES

• Bring a bed, pillow or blanket to lay on while you cowork.
• Remind your owner to wash your bed/blanket/pillow once a month.
• Remind your owner to vacuum your office or work space if you are a turbo-shedder.
• Remind your owner to wipe your feet and dry your coat before you enter the space if it’s raining or snowing outside.
• Respect the restrictions around any dog-free zones.

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If any dog growls at, nips, bites or lunges at any other dog or human member they may be asked to stay at home.

4.6 POLICIES - DOG MEMBERSHIP

POLICIES

5. MAKING THE MOST OF YOUR TIME

There are so many activities and sports to do in Chamonix that it would take you a lifetime to try them all. We have collected a few hints and tips to help you with your social setup. This section will be updated to best meet members needs. If you have a suggestion, let us know!

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Accommodation - Finding a place in Chamonix is simple, finding a cheap place to stay is hard. We built ChamSocial.com, Chamonix’s online community. That is the best bet to find a cheap place to stay. If you are looking for short-term accommodation we can offer you a place through Snostation.com. Simply contact them and say that you are a member of the Ski Locker to get a good deal.�

Skiing & mountaineering - Chamonix is famous for the Mont Blanc mountain range and what it has to offer. It is an extreme environment with great skiing and climbing. Worth remembering is that a lot of the skiing in Chamonix is “Off-piste”. If you decide to ski in out of bounds area, it is important to have knowledge about avalanche safety e.g. use equipment, reading weather etc. If there is interests from the community, we can host courses for avalanche and glacier/crevasse rescue.

5. MAKING THE MOST OF YOUR TIME

PARTICIPATION

Making friends - First of all, RELAX! You are part of the Ski Locker community and we do stuff all the time. If this is not enough, we have some ideas what to do.

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Chamgeeks - an association that hosts monthly talks about tech and other geeky subjects, beer and conversation.

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Chamidees - an association set up by some Ski Locker members to bring global ideas to the Chamonix valley. They organised their first event this year, TEDxChamonix.

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Chamshake - An association created to shake the nationalities of Chamonix by using creativity as a tool. Join for workshops, events or simply hang out with a bunch of creative people.

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5. MAKING THE MOST OF YOUR TIME

PARTICIPATION

CONTACT

Our company: Ski Locker (France) SAS

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Our address: 18 Place Edmond Desailloud, Chamonix-Mont Blanc, 74400 France

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Contact: �Chris@theskilocker.com; Patrik@theskilocker.com

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(CC icons @Eucalyp, @Madbyoliver)

How to lock up

Make sure the latch is out.

To pull out the latch push up the small knob.

Make sure the back door is properly closed with the white bar.

Turn off the lights.

Pull down all the switches with black tape.

There is also a manual above.