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Netflix Content Localization PO Request Template

Guidance Doc

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Content Localization Billing Instructions

Netflix requires Purchase Orders # (POs) to be referenced on all Content Localization and Media Process (subs, dubs, AV, IMF, delivery etc.,) work related to full length content (series, features, docs, comedies, etc.,) as contracted by the Netflix Subtitle Management, Dubbing Operations and Title Operations teams. POs are generated and maintained by Finance Operations.

Step 1:

Once work has started please complete the Netflix POR template (make sure to obtain the Season ID# for each title as this is required on the template) and submit to SubsDubs@netflix.com and cc Netflix Subtitle Management, Dubbing Operations or Title Operations member who placed the order

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Content Localization Billing Instructions

Step 2:

POR Email Requirements:

Subject: Vendor Name - Project/Title Season - Short Description

(e.g Post House - Love Season 2 - AD)

*Mark as URGENT if PO is required within 24 hours

Body:

Name of Title(s): Love Season 2

Brief Description of Services: English Audio Description, Subs & Dubs, etc.,

Delivery Date: 3/27/2017

Total Cost: $X

*Please allow 4 business days for POs to be provided

Attachment: Netflix POR Template

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Content Localization Billing Instructions

Step 3:

Upon internal approval Finance Operations will generate the PO within 4 business days of request submission and provide the PO# and PO PDF copy to the vendor via email

Any changes to the order that affect the cost must be communicated via a new estimate to SubsDubs@Netflix.com and the Netflix Subtitle Management, Dubbing Operations or Title Operations member who placed the order so the PO can be updated accordingly.

  • Any Audio Creation orders are required to re-submit a POR 10 days before final delivery with the Audio Creation Details tab completed

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Content Localization Billing Instructions

Step 4:

Email invoices to streamingAP@netflix.com and SubsDubs@Netflix.com for payment processing

To ensure timely payment, Invoices should include the following:

  • Bill To: Netflix Entity based on the PO provided
  • PO#
  • Ordered By: Netflix Subtitle Management, Dubbing Operations or Title Operations member that placed the order
  • Content Title by Season (e.g. House of Cards S2)
  • Description of Services: with detail, such as costs broken out by language

*Please ensure services and costs are clearly broken out by title and season on the invoice to ensure timely payment processing.

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Step #:

Instructions:

Tab(s) Name:

Step 1

Complete the POR for each Asset File Type: Timed Text, Audio, Media Processing.

For fees that we have a Rate Card for a mapping has been included (Timed Text, & Media Processing). If we do not have a rate for the service type selected, please enter the agreed upon rate yourself.

You can add as many lines to each tab as you need to for your POR.

If you are completing the Audio Creation Summary tab, please go to Step 3, if not, continue to Step 4

Timed Text POR

Audio Conformance

Media Processing POR

Other Fees POR

Step 2

This step only applies to Audio Creation type assets, please ensure you perform the following:

  • Complete the Audio Creation Summary tab at the start of work. You must also complete the Audio Detail by Title tab, if you don’t have the information to complete this tab at the start of work, ensure you re-submit the POR form with the Audio Detail by Title tab completed 10 days before the delivery of assets.
  • For every line item/USD Rate entered into the Audio Creation Summary tab, you need to enter a detailed breakdown in the Audio Creation Detail tab (see sample below)
    • To enter the breakdown for Line 1 @ 200 USD Rate for Danish Dubs (red boxes) ----> Go to the Audio Creation Detail tab and complete only the yellow fields
      • Enter the Title Name, MID #, TRT and select the Rate Type (Per Minute or Flat) using the drop-down menu
      • On the top row, select the audio create type-language using the drop down option and enter the amounts
      • The USD Rate total (on the Audio Creation Summary line) must equal the Total Per Minute in USD amount per Rate Type (in the Audio Creation Detail line)

Audio Creation Summary

Audio Creation Detail

Drop down menu

How to Complete the POR Template

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Step #:

Instructions:

Tab(s) Name:

Step 3

Once all information has been completed, email this file to SubsDubs@netflix.com and copy the Localization/CDS who placed the order.

Step 4

Netflix Accounting Operations will reply back to your Email with the PO# to reference on your Invoice.

PO Request Email Requirements:

Subject: Vendor Name - Project/Title Season - Short Description

(e.g BStudios - Love Season 2 - AD)

*Mark as URGENT if PO is required within 24 hours

Body:

Name of Title(s): Love Season 2

Brief Description of Services: English Audio Description, Subs & Dubs, etc.,

Estimated Delivery Date: 3/27/2017

Estimated Total Cost: $5,000

*Please allow 4 business days for POs to be provided

Attachment: Completed Netflix Content Localization POR Template

Step 5

Once PO# is received and work has been delivered/accepted. You can use the Invoice Template to bill us for your work or use your own Invoicing document to bill us. Please convert the file to PDF for Invoice submission.

For invoice submission, please ensure the following:

  • Issue Invoice to the Netflix entity as listed on the PO
  • Reference the PO# on your Invoice
  • Email your invoice to streamingap@netflix.com and subsdubs@netflix.com
  • Include the PO number in the subject line of your email

Invoice Template

POR Template

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Other Tabs

Description

POR Summary

Summarizes the total amounts as listed in each tab

Glossary

Defines the different data inputs in the POR template

POR Template

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FAQ

Question

Answer

When should I submit a PO Request (POR)?

Once you have started work on the Localization and Media Processing order, you are required to submit a PO Request to SubsDubs@netflix.com with the Netflix person who placed the order on copy.

Where can I find the title’s Season Movie ID #?

The Source Request in Backlot has the Season Movie ID#. For a series since the Episodic MID is available, you can list the first Episode MID in this column for a Season.

If I am working on a Series how do I complete the template?

Finance tracks spend by-season. So please total the costs, by language, by service type for each season.

Input the # of Episodes in each season and the Run Time per each episode to calculate the costs correctly.

I'm ready to send my Invoice, but the total amount differs from the amount on the PO I received, can I still send my Invoice?

Please submit a PO Request for the updated invoice amount. In order to process payment the PO amount total must match your final Invoice amount.

When submitting a PO update, please reference the original PO# provided, this will enable the finance team to more efficiently revise the PO.

For Audio Creation work when do I have to complete the per minute rate breakdown in the Audio Creation Detail tab?

If you know how you are breaking down the per minute rate in detail at the start of the project, please provide the per minute rate breakdown in the Audio Creation detail tab in your first POR.

If you do not know the break down per minute at the start of the project, it is required to complete the Audio Creation detail tab 10 days before asset delivery and submit an updated PO Request.

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Glossary

Item

Description

Netflix Season Movie ID (MID)

Movie ID is the unique identifier for each title, this can be found in the Backlot Source Request data. Since the Episodic MID is available, you can list the first Episode MID in this column for a Season. Finance requires the spend to be broken out at the Season level, not episodic level.

Expected Delivery Date

Please select the end of the month date of the expected delivery date of the asset to Netflix. Accounting records the spend in the month in which the delivery is expected to occur.

Submit an updated PO Request if they delivery date changes.

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Glossary - Timed Text tab

File & Service Type

Description

TT Create

Creation of timed text, subs, SHD/CC

TT Conform

Conformance of timed text, subs, SHD/CC

Forced Narrative Create

Creation of Forced Narratives

Forced Narrative Conform

Conformance of Forced Narratives

English Template Creation

Creation of English Template

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Glossary - Audio Conformance tab

File & Service Type

Description

Existing Audio Material

Printmaster / M&E / Dialogue Stems from Content Partner

Alternative Audio

Language Dubbing & Audio Description conformance per language

Dub Card Insertion for conformance only

Dub Card insertion for conformance only work

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Glossary - Media Processing tab

File & Service Type

Description

Audio/ Visual NON-IMF packaging for SD and HD

AV non IMF fees for Licensed Content

Audio/ Visual with IMF Packaging for HD / Supplemental IMF for HD

AV IMF Packaging for HD fees

Audio/ Visual with IMF Packaging for 4K / Supplemental IMF for 4K

AV IMF packaging for 4k fees

Ident / Presentation Card Insertion (NON IMF & Supplemental IMF) & conform checks

IDENT Insertion and Conformance check fees for Licensed Content

AV IMF Packaging for 4K/UHD + Master QC

AV IMF 4K fees for Originals Content that includes Master QC

AV IMF Packaging for 2K/UHD + Master QC

AV IMF 2K fees for Originals Content that includes Master QC

AV IMF Packaging for 4K/UHD/HDR + Master QC

AV IMF 4K/UHD/HDR fees for Originals Content that includes Master QC

AV IMF Packaging for 4K/UHD/HDR + Master QC

AV IMF 2K/UHD/HDR fees for Originals Content that includes Master QC

AV IMF Packaging for 2K/UHD/HDR + Master QC

AV IMF 4K fees for Originals Content that includes Master QC

This tab is strictly for file conversion and transcode fees

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Glossary - Other tab

File & Service Type

Description

CCSL

combined continuity script list fees

Rush Fees

any rush fees related to the order

Other

any other fees not listed in the tabs - please describe the fees in the 'Comments' column

Blurring / Pixelation (A)

Blurring or pixelation fees